Loyola University Chicago

Instructional Technology & Research Support

Information Technology Services

Contact Us

For assistance with technology in the classroom or to report maintenance issues with digital signage, please contact the Help Desk:

Help Desk
Phone 773.508.4487, or extension 8.4487 on campus
Email helpdesk@luc.edu

For questions regarding Sakai - our learning management system, please email: 

Email sakai@luc.edu

For questions regarding Panopto - our lecture capture platform, please email: 

Panopto Lecture Capture
Email panopto@luc.edu

For other general questions, or to request a faculty consultation regarding one of our technologies, please email ITRS: 

Email itrs@luc.edu

Additional Assistance:

The best way to request assistance from ITRS is to contact the Help Desk at ext. 8.4ITS or helpdesk@luc.edu. A ticket will be immediately opened for you and an ITRS staff member will contact you directly. Special requests for classroom support, video conferencing, or use of the ITS Training Space should be submitted at least 72 hours in advance.  

Please note that ITRS does not reserve rooms. You must make a request through Campus Reservations. Be sure to indicate your technology needs when completing the reservation form. Equipment and support for School of Law classrooms and events are arranged through Law School Computing Services. The School of Communication also provides some specialized technology support for classes and students. For more information, contact Jamason Chen at 5.6936 or jchen4@luc.edu. External groups looking to host an event on one of Loyola's campus should contact Conference Services at ext. 8.8069 or conferences@luc.edu.