Loyola University Chicago

Instructional Technology & Research Support

Information Technology Services

Adobe Connect Student Documentation

Troubleshooting Tips


Select the link above to ensure your browser meets the necessary requirements in order to attend an online meeting. The website provides automatic detection of your operating system, web browser, and web browser capabilities (Flash and Java). Requirements include having an up-to-date browser, enabling JavaScript and cookies, and making sure both Adobe Flash and Java are installed.

For Additional support please contact ITRS at ITRS@luc.edu.

Preparing your Computer

Instructions on how to prepare your computer to successfully join a session.


Access a Meeting Room

How to find and enter a meeting through Sakai as well as directions on what to do if unable to access the meeting room.


Rights Upon Entry

What to expect when entering a meeting room.


Running the Audio Setup Wizard

Complete the Audio Setup Wizard the first time you are provided audio rights to ensure that your microphone is connect an functioning property.


Access a Recording

Where to find and view recording from past meeting.