ITS Strategy: Loyola Digital Experience
The next LUC technology strategy is being developed. Programs associated with the Loyola Digital Experience (LDE) are branded with the following logo that symbolizes the most desired outcomes of the strategy:
"Loyola Digital Experience" has three themes or elements*:
1. Foundational: Delivering the Next Best Experience for Students, Faculty and Staff.
- Architecture and Infrastructure
- Identity and Access Management
- Single Sign On
2. Transformational: Leveraging Data, Dashboards, Digitization, Innovation.
- Data Warehouse; Business Intelligence
- Decision Support Systems
- Internet of Things (administrative)
- Artificial Intelligence, Machine Learning, Augmented/Virtual Reality (academic)
3. Consumable Experience: Creating a “Simple, Secure, Seamless” Loyola Experience.
- Combining old stuff; Exploiting new stuff -> Enabling better experiences
- Device independent
- Anytime Anywhere Access
- “Virtual Portal”
*Subject to adjustment based on priorities of next University strategic plan
Delivering the Next Best Experience for Students, Faculty and Staff
The “Foundational” element is focused on modernizing architecture, infrastructure, and information security needed to offer a more contemporary experience. These are foundational components that no one asks IT for, however, it’s required that this work is done to position our organizations for the future. We have completed a set of programs, “LDE Foundational Security and Collaboration Program”, which consisted of nine unique projects that modernized our architecture for digital platforms and better user experiences. This theme will also include advances in Identity and Access Management (IAM) and Single Sign-On.
Data, Dashboards, Digitization, Innovation
The “Transformational” element focuses on Data, Dashboards, Digitization and Innovations that will help advance technology, data services and decision support systems. The business intelligence practice is partnering across the institution to build data models and visualizations that use our rich data sets in ways that were difficult to achieve previously. The initial projects have transformed how we consume data and created additional opportunities for Data Governance and Integrity so that data sets are managed, complete, correct, and secure. Separately, there may be opportunities to incorporate expanded use of Internet of Things devices and sensors to measure and collect data. This theme will also explore emerging services in artificial intelligence, machine learning and augmented/virtual reality to both augment our technology services and/or to enhance the teaching and learning experience.
"Simple, Secure, Seamless"
The ”Consumable Experience” theme is the most visible to the broader Loyola community, partners, and friends. The digital experience at Loyola should be “simple, secure and seamless” so that no matter what your relationship with Loyola you can fulfill your relationship in a digital environment that is easy to navigate, safe, and engaging. Oftentimes, aging technology can be an inhibitor; most organizations cannot do a massive swap-out of all technology components at once nor would they be ready to navigate the associated complex change management required. As a result, combining legacy systems with new emerging solutions must be done thoughtfully to enable a better experience. Increasingly, solution providers offer cloud solutions to help accelerate delivery of contemporary digital experiences.