AY20-21 Loan Program Updates
This page describes updates in process and policies in consideration of the health and safety of our staff and community for the Academic Year 20-21.
Equipment Reservations Only (No Walk-In Requests)
In order to prevent traffic and aid in the de-densification of our loan locations, we will not be permitting walk-in requests for equipment. All clients must log in to the Equipment Reservation System to schedule a reservation pickup time. There is a 60 minute grace period after the reservation starts. If that time elapses, the reservation will be auto-canceled and the equipment may be available for others to reserve.
Limited Number of Reservations Per Hour
To further aid in de-densifying loan locations and prevent several individuals from arriving at the same time for pickup, there will be a limit of no more than 6 reservations per hour. If you are unable to schedule a pickup for the hour window due to this, we suggest looking toward a later time. While the 60-minute grace period remains present, these efforts help to enable approximately 1 pickup every 10 minutes.
Circulation Limits Increased
We have modified the circulation limits for all equipment. To prevent high circulation, we've increased the maximum loan duration to 14 days (the previous maximum was 7 days). Equipment cannot be reserved back-to-back and will be restricted to 1 allocation only; either an active checkout or a future reservation, but both are not possible.
Equipment Pickups & Returns
Digital Media Advisors will review upcoming reservations routinely across the day to retrieve and prepare equipment for reservation pickups. By submitting a Reservation Request, you will be agreeing to all Loan Program Policies. In lieu of a printed contract requiring clients to sign and return to DMS at pickup, a printed 'agreement form' will identify the same information as the Loan Contract. Equipment will be stored behind our designated loan pickup locations and placed on a cart at the time of pickup to reduce contact.
A separate location for equipment returns will be designated for clients to place equipment for advisors to then review and return the equipment. Upon check-in, equipment will be wiped down and cleaned using a UV Sanitization cabinet, and temporarily stored to return to circulation the following business day. Hand sanitizer and sanitizing wipes are readily available at all service desks and we encourage all clients to use them before receiving equipment and upon return.
Equipment Availability Adjustments
Some equipment categories and kits will not be available for loan at this time, whether due to prioritization for Technology Continuity Loans or due to size and cleaning complexity. This includes the following equipment categories:
Prioritized for Continuity Loans
- Laptops (both Mac & PC)
- Wireless Hotspots
- Wired Headsets
- Wacom Graphics Tablets
Unavailable for AY20-21 (due to size, short circulation intervals, or repurposed usage)
- Phone Charging cables
- Group Study Room Marker kits
- Projectors & Screens (size)
- Light Kit - Skifiller 2-Point LED Lighting System (size)
- Camcorder - Sony HDR-NX100 (size)
- Headphones (Wired and Bluetooth)
- Audio Recorders