Loyola University Chicago

Information Technology Services


Classroom Assistant

This position provides general support for the 300 centrally controlled electronic classrooms and learning spaces. Responsibilities include completing regular checks of electronic spaces, troubleshooting equipment issues, delivering portable equipment, bridging video conferences, conducting tutorials, and providing other assistance as needed. Classroom Assistants may also be asked to support additional instructional systems and to help with research initiatives. To perform this job successfully, individuals must have good oral and written communication skills, a willingness to work as part of a team, and be highly motivated to support faculty with integrating technology into teaching and learning. Some technical experience is required.



  • Completes regular checks of centrally controlled electronic classrooms and learning spaces; cleans presentation equipment and workstation areas
  • Troubleshoots equipment problems and logs a daily check sheet; reports issues needing further assistance to ITRS staff
  • Delivers and picks up portable presentation equipment for special VIP events
  • Assists with video conference bridging between campus locations and outside sites
  • Responds to phone and email requests promptly; follows up on requests in a timely matter
  • Monitors the call logging system and updates tickets when appropriate
  • Provides short tutorials on using instructional systems and classroom technology to university faculty, staff, and students
  • Additional responsibilities as assigned which may include computer imaging, video recording, web conferencing, and live web streaming

Technical Skills: The position requires familiarity with a wide range of presentation equipment including projectors, video cameras, media players, interactive whiteboards, and portable devices such as laptops and tablets. Additional experience with any of the following is considered a plus: Sakai, Zoom, Panopto, multimedia control systems, and video conferencing systems.

Reports to:Classroom Assistants receive daily directives from ITRS Classroom Technicians, Educational Technologists, and Technology Coordinators. All ITRS staff and student workers report to the Manager of Instructional Technology & Research Support.

Hours: Normal hours of operation are M-Th 7:00AM to 8:30PM, F 7:00AM to 6:30PM at LSC/WTC. A smaller staff operates on Saturdays, 8:00AM to 2:00PM at LSC and 8:00AM to 3:00PM at WTC. Students may work no more than 19.5 hours per week during the fall and spring semesters. On average, a Classroom Assistant is scheduled for 10-15 hours per week. Additional hours may be available over breaks and the summer. During that time, students are allowed to log up to 37.5 hours per week. Hours may very depending on course schedule.

Hiring: ITRS is always seeking new candidates. New hire training will be scheduled ASAP. Priority is given to candidates who are flexible with scheduling and open to working on both campuses. Federal Work Study (FWS) is not a requirement for this position. However, if a new hire is eligible FWS will be applied. Rate of pay commensurate with experience.

To Apply: Send letter of interest and current resume to kchavez@luc.edu and/or wmorris4@luc.edu or visit www.luc.edu/career to apply online. Please indicate your availability to start new hire training.

Research Assistant

Summary: This position primarily provides support for research-based initiatives. Responsibilities include managing SPSS or other stats apps datasets, deploying and administering Opinio surveys, and providing preliminary data for internal research projects. Students may also be asked to track software licensing, test software deployments, as well as perform other duties as necessary. Applicants must speak and write English fluently, have good overall communication skills, and be detail-oriented.


Creates and manages datasets using Excel and SPSS to clean, extract, and visually display data

Deploys, administers, and extracts data from web-based surveys using Opinio

Assists with report preparation for departmental research

Additional responsibilities as assigned which may include assisting with demonstrations of statistical applications, checking applications in computer labs, and other tasks on an as-needed basis, writing/reviewing documentation


Quantitative research methods coursework (completed or currently enrolled) in the social sciences, math/statistics, or related disciplines, e.g., higher education

Some familiarity with multivariate statistics via upper level undergraduate courses or graduate quantitative methods courses

Experience with interpreting and summarizing the results of data analysis based on univariate, bivariate, and multivariate procedures

Experience with managing medium to large datasets (cleaning and manipulating data)

Experience with survey research (design, administration, and analysis of data) is desired but not required

Technical skills: The position requires a solid working knowledge of SPSS and/or SAS and Excel. Familiarity with any one of the following applications - HLM, Lisrel, Minitab, Stata, or SYSTAT, or any qualitative data analysis (QDA) application - is preferred as is experience with Opinio or other web-based survey application, e.g., Qualtrics, SNAP, Survey Monkey, Zoomerang, etc.

Reports to: Research Assistants receive daily directives from the ITRS Senior Educational Technologist. Orientation and employment logistics are overseen by the ITRS Technology Coordinator. All ITRS staff and student workers report to the Manager of Instructional Technology & Research Support.

Hours: Research Assistants may work between 15 and 37.5 hours per week during the summer. The number of hours per week depends on both the availability of the student and the amount of work available.


Last Modified:   Wed, February 10, 2021 4:30 PM CST