Loyola University Chicago

Information Technology Services


How do I request assistance from Instructional Technology & Research Support (ITRS)?

You can request assistance by contacting the Help Desk at ext. 8-4ITS or helpdesk@luc.edu. Requests should be submitted at least 72 hours in advance. Equipment and support for Law School classes and events are arranged through Law School Media Services at ext. 5-7178.

Can I reserve a classroom or conference room through ITRS?

You can reserve an electronic space for a meeting or event by contacting Campus Reservations. Be sure to your technology requirements when making a reservation. External groups looking to utilize an electronic space should contact Conference Services.

What type of equipment will I find on an electronic classroom?

A typical electronic classroom consists of three basic units: 1) data projector or wall-mounted monitor; 2) computer, desktop monitor, keyboard, and mouse; and 3) equipment rack. The equipment rack includes main power, touch panel, auxiliary plate, Blu-ray player, and AV switcher with volume control.

How do I use the equipment in an electronic classroom?

Documentation for using the presentation system is provided in each classroom and is also available online by visiting the Classrooms section of this website. You can schedule a tutorial with ITRS staff by contacting the Help Desk at ext. 8-4TIS or helpdesk@luc.edu.

Where can I find a complete list of centrally controlled classrooms maintained by ITRS?

A complete list of centrally controlled electronic classrooms can be found by visiting the Classrooms section of this website. It has been broken down by campus. Many spaces are upgraded and go offline on a regular basis so lists may not be completely updated.

What is Sakai?

Sakai is Loyola University's online learning management system (LMS). At Loyola, it acts as an electronic extension of classroom teaching. Faculty use Sakai to post course materials online, facilitate discussion between students via electronic message boards, and administer tests and quizzes remotely

How can I get help with Sakai?

How are instructors assigned in Sakai courses?

Based on information in LOCUS, instructor assignments are updated daily.

How are TAs enrolled in Sakai courses?

The role of TA can be given to a faculty member, staff member, or graduate student in LOCUS; or the current instructor of the course can email helpdesk@luc.edu, list the username of the person they want in the course and confirm that TA is the appropriate role. The role of TA in Sakai gives access to student records, such as the Gradebook.

How are students enrolled in Sakai courses?

Students are automatically enrolled in Sakai courses after they register for classes with LOCUS. Please note: Not all instructors use Sakai to supplement their in-class teaching. If students do not see a course in their Sakai account, they should ask their professor if he or she is using Sakai.

How can instructors find out when their course site(s) will be available?

Dates when course sites are created and available to instructors, as well as the dates when student enrollments begin are posted on Sakai Administration Schedule.

What is the difference between Online, Hybrid, and Blended courses at Loyola?

Visit the Loyola Online page for more information about online learning and specific Course Definitions.