Loyola University Chicago

Information Technology Services

ITRS Drop-in

ITRS provides individual and small group consultations on teaching with technology regularly in Information Commons 204, Corboy Law Center 732, and online at https://luc.zoom.us/my/dropin. ITRS staff have expertise in a wide variety of areas including Sakai, Zoom, Panopto, Top Hat, Hoonuit, and VoiceThread. The level of competency in areas may vary by staff member. Physical and virtual walk-ins are always welcome. For complex issues that may require additional time, we highly recommend scheduling an appointment at least 24 hours in advance. This provides ITRS staff time to research and prepare answers to your technical questions. To request an appointment, please send an email to helpdesk@luc.edu. Be sure to include your name, discipline, date/time preference, and list of questions.

Drop-in Locations

  • LSC - Information Commons 204     Phone: 773-508-2270
  • WTC - Corboy Law Center 732     Phone: 312-915-6652
  • Online - https://luc.zoom.us/my/dropin

Accessibility Consultations and Resources

ITRS offers consultations on improving the accessibility of your Sakai site and course materials. Staff can work with you to revamp your Sakai course or project site, as well as improve Word documents, PDFs, PowerPoints, Panopto videos, VoiceThread presentations, and more. Both drop-in locations are equipped with a PC and Mac loaded with screenreader software for faculty and staff to use, including JAWS for Windows, NVDA, and VoiceOver. ITRS also has JAWS Inspect available for you to create written reports and transcripts of JAWS output to help quickly diagnose accessibility issues. If you would to use an accessibility workstation, please send an email to itrs@luc.edu or simply stop by during regular drop-in hours (see schedule below). 

Digital Media Resources
Both drop-in locations are equipped with recording equipment and software for creating digital media content and narrated PowerPoint presentations (Panopto, Camtasia, Captivate). To reserve a space for recording, please send an email to helpdesk@luc.edu.

Fall Semester Support (10/21/19 to 12/20/19)

Faculty consultations at LSC, WTC, and online will be available by appointment only from October 21st to December 13th. Appointments are available Monday to Friday, between 8:00 a.m. and 4:00 p.m. Please send your request to ITRS@luc.edu at least 24 hours in advance. Follow us on Twitter @LoyolaITRS for the latest scheduling updates.

Day of WeekLake Shore CampusWater Tower CampusOnline
Monday to Friday By appt. only By appt. only By appt. only
Saturday and Sunday Closed Closed Closed