Loyola University Chicago

Information Technology Services

ITRS Drop-in

ITRS provides individual and small group consultations on teaching with technology regularly in Information Commons 204, Corboy Law Center 732, and online at https://luc.zoom.us/my/dropin. ITRS staff have expertise in a wide variety of areas including Sakai, Zoom, Panopto, Top Hat, Hoonuit, and VoiceThread. The level of competency in areas may vary by staff member. Physical and virtual walk-ins are always welcome. For complex issues that may require additional time, we highly recommend scheduling an appointment at least 24 hours in advance. This provides ITRS staff time to research and prepare answers to your technical questions. To request an appointment, please send an email to helpdesk@luc.edu. Be sure to include your name, discipline, date/time preference, and list of questions.

Drop-in Locations

  • LSC - Information Commons 204     Phone: 773-508-2270
  • WTC - Corboy Law Center 732     Phone: 312-915-6652
  • Online - https://luc.zoom.us/my/dropin

Digital Media Resources
Both drop-in locations are equipped with recording equipment and software for creating digital media content and narrated PowerPoint presentations (Panopto, Camtasia, Captivate). To reserve a space for recording, please send an email to helpdesk@luc.edu.

Fall 2018 Support (9/4/18 to 12/14/18)

Please note drop-in support will not be available on 11/7 for the Sakai Virtual Conference, 11/15 for an ITS division meeting, and the afternoon of 12/13 for a departmental meeting. Follow us on Twitter @LoyolaITRS for the latest scheduling updates. Individual consultations are also available by appointment during the University's normal business hours of Monday though Friday, 9:00 a.m. to 5:00 p.m. To schedule an appointment, please email helpdesk@luc.edu at least 24 hours in advance.

DatesLake Shore CampusWater Tower CampusOnline
Mondays By appt. only 1:00 to 3:00 p.m. 1:00 to 3:00 p.m.
Tuesdays 10:00 a.m. to 12:00 p.m. 1:00 to 3:00 p.m.
10:00 a.m. to 12:00 p.m.
1:00 to 3:00 p.m.
Wednesdays 10:00 a.m. to 12:00 p.m. 1:00 to 3:00 p.m. 10:00 a.m. to 12:00 p.m.
1:00 to 3:00 p.m.
Thursdays 10:00 a.m. to 12:00 p.m. 1:00 to 3:00 p.m. 10:00 a.m. to 12:00 p.m.
1:00 to 3:00 p.m.
Fridays 10:00 a.m. to 12:00 p.m. By appt. only 10:00 a.m. to 12:00 p.m.
Saturdays Closed Closed Closed
Sundays Closed Closed Closed