Loyola University Chicago

Information Technology Services

Adobe Creative Cloud At-Home Access

The free “At-Home” access provided by Adobe ended on July 6th, 2020.  Loyola faculty and staff can still access the Adobe products on Loyola imaged machines.  Faculty and staff that do not have access to a Loyola imaged machine or prefer to work on personal workstations are eligible for “At-Home” access as part of the University license agreement.  Current faculty and staff who need “At-Home” access should contact the ITS Service Desk.  Once added to the “At-Home” license group, individuals can follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

Loyola students enrolled in summer sessions that require the Adobe Creative Cloud can receive temporary access through August 15th.  Instructors must provide the class roster to Information Technology Services to grant students the temporary license.  Information regarding student access for the Fall semester will be available soon.

1. Visit https://creativecloud.adobe.com and use your school credentials to sign in.

Adobe CC At-Home Setup 1


2. If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.

Adobe CC At-Home Setup 2

3. From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.

Adobe CC At-Home Setup 3

For more information on how to download or install apps, see Download and Install Creative Cloud apps.

Troubleshooting Tips

"Try or Buy" Prompt

If you install and launch Acrobat DC on a Windows computer, you may be asked to sign in and then see a Try or Buy prompt. To resolve the issue, do the following:

  1. Exit Acrobat DC, if it is running. 
  2. Download the AcrobatStudentAccess.zip file and extract it on your your computer.
  3. Right-click the included .exe file and choose Run As Administrator (Click Yes or enter your computer password, if prompted)
  4. Launch Acrobat DC. It should now launch without asking you to sign-in.

Please visit this Adobe Help page for more common questions.

For Higher Education students to continue developing skills, Adobe offers free “Daily Creative Challenges”. These are guided projects where participants receive creative prompts and connect with pros, mentors, and other students for feedback and support. Click on the app name to learn more: PhotoshopXD and Illustrator. Also, for inspiration and over-the-shoulder learning, watch pros share their creative process on Adobe Live daily at www.behance.net/adobelive.

For faculty seeking to engage students during campus closures, Adobe has curated resources to help them discover inspiring projects, best practices, and new ideas so they can continue to drive valuable learning in virtual environments. For more information visit Adobe’s distance learning resources page.