Loyola University Chicago

Information Technology Services

Data Loss Prevention FAQs

General Information

In Outlook a Policy Tip warning appears when sensitive or protected data is about to be emailed *outside* the university.

If you hover the cursor over the Policy Tip, a brief explanation appears in a small pop-up box. You have the option to report a ‘false positive’ if you believe the Policy Tip is incorrect. You also have the ability to apply a sensitivity label to the email by choosing from the Sensitivity button. The Sensitivty labels are Loyola Public, Loyola Senstitive, and Loyola Protected.

At this time, the DLP will only warn you regarding the sensitive nature of the data.

In MS Office 365 documents, such as Word, Excel, & PowerPoint, DLP warns you if you attempt to save a document that contains sensitive or protected data, and provides you the option to apply an appropriate sensitivity label. Once a sensitivity label is applied, it remains with the document.

DLP only works with MS Office 365 files and Outlook email. It does not work with PDFs.

DLP allows you to classify and protect MS Office 365 files within folders, such as departmental file shares and personal storage. When you classify and protect a folder, the labeling is applied to all MS Office 365 files contained within that folder.

Data loss prevention, or DLP, is a way for the university to monitor, identify, and reduce the accidental release of sensitive information found in Outlook emails and MS Office 365 files.

DLP is important because compliance regulations require us to identify and safeguard sensitive and protected information. DLP also raises user awareness about handling, storing, and sharing data in a uniform manner across the university.

Sensitive data includes protected health information (PHI) and personally identifiable information (PII) such as an individual's medical record, address, gender, social security number, credit card numbers, date-of-birth or any other identifiable health information. It may also include business information the university has classified as sensitive.

No, DLP will automatically be rolled out on all university managed machines, with the exception of MACs.

Contact the ITS Service Desk if you have additional questions about DLP.

  1. Navigate to https://www.microsoft.com/en-us/download/confirmation.aspx?id=53018.
  2. If prompted, download and save the file “AzInfoProtection_UL.exe”. The download may also begin automatically.
  3. Open this file and follow the prompts to install the software.

AIP is a solution that allows us to classify and protect documents by applying labels. Labels can be applied using the sensitivity menu that is present in the full non-browser versions of Microsoft Office applications (e.g. Word, Excel, PowerPoint) when used on a Windows computer that has the DLP client installed. The three labels we have made available are based on LUC’s data classification policy.

Last Modified:   Thu, September 3, 2020 2:06 PM CDT