Loyola University Chicago

Information Technology Services

Reporting Junk Email

In the Outlook Desktop Client

For messages in the Inbox or any other email folder except Junk Email, use any of the following methods to report spam and phishing messages:

  • Select the message or open the message. In the Home or Message tab in the ribbon, click Junk, and then select Report as Junk or Report as Phishing.

Report junk or phishing email from the ribbon

  • Right-click on the message, select Junk, and then select Report as Junk or Report as Phishing.

Report junk or phishing email from right-click

  • Select multiple messages, right-click, and then select Report as Junk or Report as Phishing.

Report multiple junk or phishing email messages from right-click

  • In the dialog that appears, read the information and click Report. If you change your mind, click Don't Report.

Report as junk dialog

Report as phishing dialog

  • The selected messages will be sent to Microsoft for analysis and moved to the Junk Email folder. To confirm that the messages have been submitted, open your Sent Items folder to view the submitted messages.

In the Outlook Web Client

For messages in the Inbox or any other email folder except Junk Email, use either of the following methods to report spam and phishing messages:

  • Select the message, click Junk on the toolbar, and then select Junk or Phishing.

Report junk or phishing email from the ribbon

  • Select one or more messages, right-click, and then select Mark as junk.
  • In the dialog that appears, click Report. If you change your mind, click Don't Report.

Report as junk dialog

Report as phishing dialog

  • The selected messages will be sent to Microsoft for analysis. To confirm that the messages have been submitted, open your Sent Items folder to view the submitted messages.

Have an issue or concern? Contact the Service Desk by logging an incident, via email at itsservicedesk@luc.edu or via phone at 773-508-4487