Loyola University Chicago

Information Technology Services


What is Microsoft Teams?

Microsoft teams is a chat and collaboration platform designed to simplify group work and consolidate several microsoft 365 services and offerings. Teams brings together chat, files, people, and tools in one place.

Why Microsoft Teams for Loyola?

As of July 2021, the Skype for Business client will be officially retired by Microsoft and no longer available for download. Microsoft Teams is the next iteration of Skype for Business and its designated replacement. The basic functionality of instant messaging, voice and video chat all exist within Teams and should be familiar. However, additional benefits of increased integration with other Microsoft services allows users to access shared files and calendars, engage in collaborative editing, and eases the switch between voice, video, and text chat. 

The focus on collaborative work is brought to the forefront as we continue to work remote.

Clients and Installation

Teams has clients for desktop (Windows and Mac), web, and mobile (iOS and Android). Microsoft recommends users install the desktop and mobile clients to have the best experience with Teams.

Desktop ClientMobile Client

Desktop clients can be downloaded and installed by end users directly from https://teams.microsoft.com/downloads

If you have installed one of the five copies of Office that Loyola offers to all students, faculty, and staff, you should have the Teams client already installed. Access to your copies of Office can be found here: https://portal.office.com/account/?ref=MeControl#installs

Note: Admin rights are not required to install the Teams client on a PC but are required on a Mac.

The Microsoft Teams mobile apps are available for Android and iOS and are geared for on-the-go users participating in chat-based conversations and allow peer-to-peer audio calls.For mobile apps, go to the relevant mobile stores Google Play and the Apple App Store. 

To get a mobile download link texted directly to your phone, you can visit the Teams download site here: https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app

Web Client

The web client (https://teams.microsoft.com) is a full, functional client that can be used from a variety of modern browsers with Edge (new version) and Chrome working best.

The web client supports Calling and Meetings by using webRTC, so there is no plug-in or download required to run Teams in a web browser. The browser must be configured to allow third-party cookies.

Using Teams


Chat is at the center of whatever you do in Teams. From individual chats with just one other person to group chats and conversations in channels—chat has you covered. 

You start one-on-one and group chats the same way: by selecting New chat Chat icon in Teams. at the top of your chat list. Once in a chat, you’ll be able to send messages that include files, links, emojis, stickers, and GIFs—whatever you need to get your point across! 

One key difference over Skype for Business, all chat in Teams is persistent and searchable. You can go back, review chats and search through all the different ones you had.

Screen Sharing

When you're chatting with one or more people in Teams, you can instantly share your screen. Go to the chat controls in the upper-right corner and select Share screen button. 

Choose a window to share that specific program and its content, or select Desktop to share everything on your screen.

The other participants in the chat will receive a notification asking them to accept your screen share. Once they do, they'll be able to see your screen and continue the chat.

When you're done sharing, go to your meeting controls and select Stop sharing.


You can make one-on-one or group calls with anyone in your organization directly from a chat without having to host a team meeting.

Go to your chat list and click chat New chat button to start a new conversation. Type the name or names into the To field at the top of your new chat. Then click Video call button or Audio call button to start a call.

Currently, up to 20 people can be on the same ad-hoc video call, for a scheduled meeting, the limit is 250 people. 

Teams in Teams

While the focus on Teams to start is as a direct replacement of Skype for Business, Teams also has greater functionality dedicated to groups and organizational teams. A team is a group of people gathered within the organization. It can be your Team, Department or Division. A team within Teams is tied to a SharePoint Online site and everyone part of that site would have access to that team in Teams … it is all interconnected.

Teams are made up of channels, which are the conversations you have with your teammates. Each channel can be dedicated to a specific topic, department, or project. Channels just help organize all the chats contained within a team and allow members to customize their notifications per channel. 

Additional Information

Any issues or concerns, please contact the Loyola University Service Desk by logging an incident, via email at itsservicedesk@luc.edu or via phone at 773-508-4487.

Additional support and training for Teams can be found on the Microsoft support site.

Help and Learning

Help & Learning Center: https://support.microsoft.com/en-us/teams

Chat and Share Files: https://support.microsoft.com/en-us/office/chat-and-share-files-in-teams-d7978db0-33b5-4ad3-93ac-ef0bd3c2a670

Notifications and Settings: https://support.microsoft.com/en-us/office/notifications-and-settings-afe6d0e5-34f3-4469-b7bd-905aab4042a3?ui=en-US&rs=en-US&ad=US

Collaboration in Teams: https://support.microsoft.com/en-us/office/collaborate-in-teams-31e38b35-96ab-447a-acb2-97bb5c0716c0

Microsoft Training

Welcome to Teams: https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-b98d533f-118e-4bae-bf44-3df2470c2b12?wt.mc_id=otc_microsoft_teams

Starting and Pinning Chats: https://support.microsoft.com/en-us/office/start-and-pin-chats-a864b052-5e4b-4ccf-b046-2e26f40e21b5?wt.mc_id=otc_microsoft_teams

Teams on the Go: https://support.microsoft.com/en-us/office/activity-feed-on-the-go-f9a524fa-c7a2-41ee-9961-6d8d16f5550e

Skillsoft Training

Getting to Know the Application: https://luc.skillport.com/skillportfe/main.action?path=summary/COURSES/ds_msteam20_01_enus

Communicating via the App: https://luc.skillport.com/skillportfe/main.action?path=summary/COURSES/ds_msteam20_03_enus

Formatting, Illustrating & Reacting to Communications: https://luc.skillport.com/skillportfe/main.action?path=summary/COURSES/ds_msteam20_04_enus

Making Calls, Organizing Contacts & Using Voicemail: https://luc.skillport.com/skillportfe/main.action?path=summary/COURSES/ds_msteam20_02_enus

Using Teams & Channels: https://luc.skillport.com/skillportfe/main.action?path=summary/COURSES/ds_msteam20_02_enus

Creating, Joining & Managing Meetings: https://luc.skillport.com/skillportfe/main.action?path=summary/COURSES/ds_msteam20_08_enus

Creating, Finding & Organizing Files: https://luc.skillport.com/skillportfe/main.action?path=summary/COURSES/ds_msteam20_05_enus

Working with Apps, Tabs & Wikis: https://luc.skillport.com/skillportfe/main.action?path=summary/COURSES/ds_msteam20_06_enus