Loyola University Chicago

Information Technology Services

LastPass FAQs

No, your Master Password shouldbe unique and not the same as any of the passwords in your vault.

Loyola University Chicago is also offering LastPass Enterprise accounts. LastPass provides secure password storage and centralized administration to departments that have a need to share passwords. With customizable policies, secure password sharing, and comprehensive user management, LastPass offers the control IT needs and the convenience users expect. Each department will have complete control their own instance of LastPass Enterprise.

Employees (faculty and staff) have the option to sign up for a LastPass Enterprise account. If your deparment is interested in Lastpass Enterprise. Please submit a ticket or contact the LUC Service Desk by logging an incident, via email at itsservicedesk@luc.edu or via phone at 773-508-4487


Add a site password by logging in

1. In your web browser toolbar, click the inactive LastPass icon .

2. Enter your email address and your LastPass Master Password, then click Log In. An active LastPass icon  is now displayed in your web browser toolbar to indicate a successful login.

3. In your web browser, navigate to your desired site.

4. Enter your username and password for the site and proceed to log in.

5. When the Add to LastPass? window appears, click Add.


Add a site password manually

1. In your web browser toolbar, click the inactive LastPass icon .

2. Enter your email address and your LastPass Master Password, then click Log In. An active LastPass icon  is now displayed in your web browser toolbar to indicate a successful login.

3. Navigate to your desired site.

4. Fill in your login data but do not log in.

5. Click the active LastPass icon Sites > Save All Entered Data

Note: Selecting Add Site will not capture your login information.

6. All captured fields are displayed. If desired, enter more information, select a folder, and specify your desired settings for the item.

7. Click Save when finished.


Add a site password while in your Vault

1. Log in to LastPass and access your Vault by clicking on the LastPass extension.

2. Select Sites in the left navigation.

3. Hover over the Add icon , then select Add Site.

4. Enter the URL of the site, and all other information you want to store. You can also select a folder to store it within. If desired, click Advanced Settings and enable the checkbox(es) for additional security options.

5. Click Save when finished.

Browser Extension

1. If you have not done so, log in to LastPass.

2. Locate your desired Site.

3. Click Edit (from the web browser extension) or the Edit icon (from your Vault).

4. When your Site entry is displayed, make your desired changes. You can also use the drop-down menu to select a Folder where you'd like to store the Site.

5. If desired, click the History icon to show all password history, or Advanced Settings.

6. Click Save when finished.


Mobile App

The first thing you will see is your Sites tab and a list of all Sites that you have in your LastPass account.  Tapping on any of these Sites will bring up your Site action menu:


This menu allows you to Delete the entry, Launch your Site in the LastPass browser, View the Site entry and credentials, Edit the Site, Copy the Username or Password from the entry to your clipboard, or Show the Password, or Share the item, or Delete the item. Launching your site from the Vault will AutoFill your login credentials for that particular Site using the LastPass in-App browser.

1. Click on the LastPass extension in the browser.

2. Click on “Generate Secure Password”.


3. Follow the prompts on the screen to generate a password fit to your specifications.

1. Make sure you have already set up your LastPass account.

2. Search the App Store or the Google Play Store for LastPass.

3. Install the application.

4. Follow the login procedures.

Click on the link to install the LastPass browser extension for your browser of choice https://lastpass.com/misc_download2.php

LastPass is available for most modern browsers, including Chrome, Firefox, and Edge.

The LastPass extension in your browser toolbar gives access to the tools and features you’ll use with LastPass. It’s red ( 19x19_red ) when logged in, and gray ( 19x19_gray ) when you’re logged out.

Login to LastPass:

1. Click the LastPass icon in your browser toolbar

2. Enter your email address and master password and submit the login

3. Now when you click the LastPass icon, you’ll be able to open your vault and manage your data

No matter which browser or device you’re using, always login with the same LastPass account. All data stored in your account will be synced automatically anywhere you login.



Please click on the following link for instructions on how to setup MFA for LastPass Enterprise: MFA_LastPass



Please click on the following link for instructions on how to setup MFA for LastPass Premium: https://support.logmeininc.com/lastpass/help/enable-multifactor-authentication-lp010002 

Browsers like Google Chrome and Mozilla Firefox will ask to save your passwords for you and then fill them in automatically when you visit that site again in the future. However, there are critical differences between saving your passwords in your browser versus saving them in LastPass.


With LastPass, your data is not stored in a single ecosystem (such as your browser). Rather, LastPass syncs all of your data across every browser and device on which you’re accessing LastPass. When you use a browser to store your passwords, you can only access the data on that browser. And should your computer crash or your smartphone go for a swim, everything you’ve stored in LastPass is securely backed up. You can even log in to your account when you don’t have Internet access. You’re never without the information you need.


LastPass is built with AES 256-bit encryption, widely recognized as one of the strongest encryption standards available. Encryption and decryption happen locally on your device. LastPass’s zero-knowledge architecture ensures that they never have the master password, and therefore never have the key to your data.

No, you are not required to sign up for LastPass. However, we encourage everyone to sign up for LastPass Premium to securely store your passwords.

Though not required for LastPass Premium users, we highly recommend enabling MFA. If you are a LastPass Enterprise user, per university policy, MFA is required for LastPass Enterprise. Please note: LastPass MFA is independent of MFA used with LSA.

Users who signed up for LastPass Premium will continue to have access to LastPass even after they leave the university.

There are a few scenarios that come into play. In all scenarios, you will enter your email address in the LUC LastPass portal. You will then receive an email with links and instructions for getting LastPass Premium through LUC. Here are the scenarios:

  • You have a free LastPass account. In this case, the email will contain instructions and links to upgrade your free account to a premium account, at no cost.
  • You already have a paid LastPass account. In this case, the email will contain instructions and links to transfer your license to LUC’s license, so that you will no longer be charged for a paid account.
  • You already have a LastPass account (free or paid) under a non-LUC email. You will create a new account with your LUC email domain. In order to import all your credentials from your original account, you can merge your old and new LastPass account. Here are instructions from LastPass on how to merge two accounts.

If you are coming to LastPass from another password manager program or web browser. You have the ability to import your stored passwords seamlessly into LastPass. Click here for additional information on how to do so: https://support.logmeininc.com/lastpass/help/import-passwords-from-other-sources-lp040003

LastPass is not tied to your LUC password and is independent from your LUC password changes.

LastPass is a secure password manager that stores all of your usernames and passwords in one safe place, called a Vault. After you save a password to your Vault, LastPass always remembers it for you. When you need to log in to a website, LastPass enters your username and password for you!


Remember one password

With LastPass, you use one strong Master Password to protect the passwords of all your other accounts. Use LastPass' password generator to create long, complex passwords for your accounts. You don’t have to remember them all, just remember your master password, and let LastPass remember the rest.


Not just a password manager

LastPass does many other things, including:

  • Creating new passwords for you
  • Showing how strong your passwords are
  • Storing information such as PIN codes and membership IDs
  • Filling out addresses and credit card forms

Key benefits of using LastPass include:

  • Convenience – No more forgotten or mis-typed passwords
  • Time saved – Instantly log in to websites
  • Stronger security – Long passwords that you don't have to remember

As a password manager, LastPass will help you in your day-to-day work while improving the overall security of your online life. 

Last Modified:   Fri, June 5, 2020 4:26 PM CDT