Loyola University Chicago

Information Technology Services

Frequently Asked Questions

1.)    What is project management?

Project management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. **

2.)    What is a project?

A project is a temporary endeavor undertaken to create a unique product, service or result. **

3.)    What are the benefits of using project management? 

  • Better understanding of the project’s purpose
  • Use of tools and processes for defining and controlling project scope
  • Managed project risks
  • Ability to identify, monitor and track deliverables and milestones
  • Improved communications and reporting
  • Improved project documentation that could be used for other similar projects
  • Pre-defined project objectives, stated measurements, and improved documentation that will allow the organization to gather metrics and to analyze specific areas of improvement
  • Maximization of team members and customers contributions to projects; consistency in project approach allows them to develop an understanding of how projects work and their role in the project
  • Usage of common, consistent project management terminology when discussing projects

4.)     What are the responsibilities of the project manager?

The project manager uses the appropriate level of project management methodology, processes, and documentation to ensure that project health can be assessed and decision-makers have accurate information.  A project manager increases the chances of successful project implementations by: facilitating the identification and mitigation of risks associated with a project, communicating status and issues, managing project expectations at all levels, improved project scoping, and generally approaching projects in an organized and efficient manner.  

Some of the responsibilities of project managers include but are not limited to:

  • Providing project management support and services to the organization’s projects
  • Maintaining the organization’s project portfolio
  • Identifying training needs
  • Reporting on those projects that meet the specific criteria (ex. LFC)
  • Scope control and budget management
  • Risk Management
  • Change Management
  • Assuring the quality of the project management process
  • Communicating with other stakeholders involved in the project
  • Project status reporting and forecasting
  • Resolution of conflicts within a project
  • Coordinating with the technical manager and associated team members
  • Ensuring the project’s product delivers the required results 

5.)    I've been assigned a project and I don't know where to start. How can LUC VPMO help me? 

The LUC VPMO can assist you in a number of ways.  We can help as much or as little as you need.   

  • If you simply need templates for documentation or have questions regarding best practices, we can provide access and answers. 
  • If you need project management mentoring, we can create a plan to help you at the level you need. 
  • If you need a hands-on project manager to run your project, we can assign a resource. 

 Please contact us at vpmo@luc.edu to get started. 

6.)    What project management tools can I use to keep my project organized? 

Please see our list of Project Management Templates.

We recommend using the Project Checklist to get started.


**Paraphrased from PMI website

Title II of the Digital Millennium Copyright Act ("DMCA") of 1998 limits the liability of online service providers, such as Loyola University Chicago, for certain copyright infringement liability if various procedures are followed. This policy is intended to take advantage of the liability protections in the DMCA.

Loyola University Chicago respects the rights of holders of copyrights, their agents and representatives and will implement appropriate policies and procedures to support these rights without infringing on the legal use, by individuals, of those materials. Legal use can include, but is not limited to, ownership, license or permission, and fair use under the US Copyright Act. Employees and students need to be aware of the rights of copyright owners. Information on copyright law and these rights can be found in a number of places, but general information particularly can be found by going to the following sites:

Persons who are found to intentionally or repeatedly violate the copyright rights of others may be denied access to all University computing and networking facilities and resources. All instances of reported copyright violations will be reported to the appropriate University authority in accordance with the following policies for possible additional disciplinary actions.

Designated Agent

The Designated Agent for complaints under the DMCA is:

Jim Pardonek
Information Security Officer
Information Technology Services
Loyola University Chicago
6439 North Sheridan Road
Chicago, IL 60626
Phone: 773.508.6086
Fax: 773.508.8600

Listing of the Designated Agent is posted on the United States Copyright Office web site in the Directory of Agents. Notices sent to an email address other than the Designated Agent will be considered invalid.

Complaint Notice Procedures for Copyright Owners

A notice of alleged copyright infringement to the Designated Agent concerning information residing on the University's systems or networks at the direction of the user must have the following:

  • A description of the works claimed to be infringed.
  • A description of the allegedly infringing works or location site sufficient to enable the Designated Agent to find them.
  • Sufficient information to enable the Designated Agent to contact the complaining party.
  • A statement that the complaining party believes in good faith that the use of the material is not authorized by the copyright owner, the owner's agent, or the Copyright Act.
  • A signed statement that the information provided by the complaining party in the notice is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner of one or more of the exclusive copyright rights.
  • A physical or digital signature of the owner of an exclusive copyright right or the owner's authorized agent, which accompanies the statement.

Alleged Infringing Site Take Down Procedures

When properly notified of the potential copyright infringement, the Designated Agent will make a reasonable effort to contact the site or page owner of the materials in question. There will be an attempt to secure the voluntary take down of the work, but, if not, then the University will immediately disable access to the work unless it is immediately determined that the work is lawful under the copyright law. The owner of the site or page of the alleged infringing material may exercise their counter notice procedure rights set forth below.

The Designated Agent may, but need not, undertake to determine if the work complies with copyright law.

Counter Notice Procedures

After voluntary take down or if the site is involuntarily disabled, the University may, but need not, proceed to counter notification on its behalf or on behalf of its employees and students, the owner of the site may provide counter notification to the Designated Agent. Counter notices can claim only that either the copyright owner is mistaken and that the work is lawfully posted or that the work has been misidentified. A site owner may assert that use of another's work is fair use, which falls under the provision that the copyright owner is mistaken in characterizing the work as infringing. Various University officials may be consulted in arriving at a fair use determination.

Counter notices to the Designated Agent must contain the following:

  • A physical or digital signature of the site or page owner.
  • A description of the materials removed and its location before it was removed.
  • A statement that the owner believes in good faith that the material was removed by mistake because the work is not infringing or that it was misidentified.
  • Sufficient information to enable the Designated Agent to contact the owner who filing the counter-notice, e.g., name, address, phone number, e-mail address, and his or her consent to jurisdiction of the federal district court with proper jurisdiction for any court actions arising from the infringement.
  • A statement that the owner will accept service of process from the complaining party.

Access to the materials in question will be restored within 10 to 14 business days after the date the Designated Agent receives the counter notice unless the Designated Agent first receives a notice from the complaining party that he or she has filed an action seeking a court order to restrain the page owner. The Designated Agent will promptly send a copy of any substantially conforming counter notice to the complaining party indicating that the site will be restored within 10 to 14 business days unless the Designated Agent receives a notice of court action.


United States Copyright Office Directory of Agents

History and Updates

  • September 12, 2011: Initial Policy
  • October 22, 2012 Corrected Contact Information
  • June 22, 2015: Annual Review for PCI Compliance
  • April 26,2016: Annual Review for PCI Compliance
  • July 6, 2016: Added verbiage designating correct email for complaints
  • April 19, 2017: Annual Review for PCI Compliance
  • Sep 6, 2018: Annual Review for PCI Compliance
  • Sep 24, 2019: Annual Review for PCI Compliance
  • Author: UISO
  • Version: 1.2