Loyola University Chicago

Information Technology Services

April 8, 2019 Newsletter

Dear Loyola Colleagues,

Information Technology Services is pleased to share some exciting improvements coming to the Loyola University Chicago community. Please read on to learn more about Loyola’s new technology strategy and initial projects, an upgrade to the Sakai learning management system, and our Technology Tips and Tricks.

We are developing the next Loyola technology strategy. Programs associated with the Loyola Digital Experience (LDE) are branded with the following logo that symbolizes the most desired outcomes of the strategy:


LDE has three themes or elements:
Foundational: delivering the next best experience for students, faculty, and staff
Transformational: leveraging data, dashboards, digitization, and innovation
Consumable Experience: creating a simple, secure, and seamless Loyola experience

The foundational theme is underway with a set of programs titled LDE Foundational Collaboration and Security Program, which consists of nine unique projects that modernize our architecture for digital platforms and better user experiences.The initial changes for the Loyola community will be experienced through the following three projects:

Loyola Digital Experience—Exchange Online
One of the initial deliverables of the LDE Foundational Collaboration and Security Program will be the migration of on-premise email to Microsoft Exchange Online. This will be occurring over the next two months. This move will take advantage of contemporary technology platforms, make new features available faster, migrate to a cost-efficient model for email, and provide feature parity and similar experiences for faculty, staff, and students. Over the next several weeks, ITS will be contacting individuals through a series of emails detailing what to expect and a timeline for the migrations. To learn more about Exchange Online, please visit the Exchange Online website.

Loyola Digital Experience—Multi-Factor Authentication (MFA)
Following the Exchange Online migration will be the launch of MFA. MFA is a security protocol that requires users to use more than one authentication mechanism (known as “authentication factors”) to verify their identity at login. There will be two basic authentication factors we will be using with MFA:

  • Something the user knows, such as a password, pass phrase, or PIN
  • Something the user has, such as an application on their mobile device, a text message, or a physical or logical security token

MFA strengthens overall security; everything required by University systems is not available to the people plotting to steal data and gain access to systems. Communications will begin shortly regarding MFA and what to expect from this technology. To learn more about MFA and where it will be required, please visit the Multi-Factor Authentication website.

Learning Management System Upgrade to Sakai 12
Loyola will be upgrading to Sakai 12 on Friday, May 10. This latest software release provides an improved look and responsive design for better performance on mobile devices. It also offers enhancements to several tools like Assignments, Gradebook, Lessons, Syllabus, and Tests & Quizzes. For more information including training opportunities, please visit Sakai 12 Upgrade.

Technology Tips and Tricks

  • Insert a hyperlink - the fast way

Similar to the well-known copy, paste, and cut commands, learning the keyboard shortcut for adding web links in Microsoft products (Outlook, Excel, Word, Powerpoint, etc.) Ctrl + K will save lots of time and quickly become one of your most-used commands when authoring documents and communications. 

  • Move large files securely over email

If you need to share large files or files that contain sensitive data, you should be using  Loyola Secure Transfer

  • Find answers to your questions using the ITS Service Portal

Need to report an issue, make a request, or just get an answer to your technology question? The ITS self-service portal is now live and includes many more tips and tricks to assist with your technology needs. Simply go to the ITS Home Page

If you have questions regarding any of these updates, please contact us or visit LUC.edu/its.


Susan M. Malisch
Vice President, Chief Information Officer