Loyola University Chicago

Information Technology Services

July 22, 2019 Newsletter

Dear Loyola Colleagues,

Information Technology Services is pleased to share the latest exciting improvements coming to our Loyola University Chicago community. Please read on to learn more about technology changes from the Loyola Digital Experience Program. Several of these changes will better protect the Loyola community in the rapidly changing landscape of information security and online collaboration. Finally, don’t miss our popular Technology Tips and Tricks for July.

Loyola Digital Experience—Exchange Online Migration
The migration of on-premise email to Microsoft Exchange Online is now complete. You now have access to real-time deployment of features and functionality based on Microsoft’s current offerings, increased mailbox capacity from 15GB to 100GB, and a similar email experience for students, faculty, and staff. You can visit the Exchange Online website to learn more about email at Loyola or review various free training opportunities.

Loyola Digital Experience—Multi-Factor Authentication
Multi-Factor Authentication (MFA) enhances information security by combining the traditional UVID and password with another factor for authentication, making it more difficult for hackers to compromise your account.

The first implementation of MFA was launched on June 25 with Loyola Secure Access (LSA). Users of LSA that have yet to set up their MFA preferences may refer to the Quick Guide, FAQs, and video on the MFA website for guidance or contact the ITS Service Desk for further assistance. Currently, MFA is only required with LSA. Office 365 will be the next application to migrate to MFA, later this summer; other applications will be announced and phased into MFA over time.

Loyola Digital Experience—Data Loss Prevention and Azure Information Protection
Data Loss Prevention (DLP) and Azure Information Protection (AIP) offer additional data protection and information security improvements to safeguard both Loyola Protected Information and the sensitive information—such as Social Security Numbers, credit card numbers, bank routing numbers, etc.—of our students, faculty, and staff. The initial phase of the DLP project is currently underway. DLP policies are being implemented to monitor and protect sensitive information from being shared outside the University via Exchange email, SharePoint sites, OneDrive accounts, and Teams. Currently, these policies are being formed and fine-tuned; full application of these policies will be phased in over time. Visit the DLP-AIP website for more information on data loss prevention and information protection.

Using Preferred Names at Loyola
The University recognizes that faculty, staff, and students may use names other than their legal/primary names to identify themselves. In direct response to student and faculty inquiries, we have begun modifications to some of our key systems to better accommodate the processing and usage of an individual’s preferred name. Over the spring, the University developed a Preferred Name Policy. Starting in late July, any student, faculty, or staff member who has access to LOCUS will be able to enter, edit, or delete a preferred name. Our goal is to share this preferred name with systems such as Outlook, Sakai, and the Loyola web directory prior to the fall term. Legal names must still be used where required. The Preferred Names FAQ website links to the University policy, provides instructions about how to enter a preferred name, and lists all systems and timing of where the preferred name will display.

Improved Apple/Macintosh Management via JAMF
JAMF is Loyola’s new Apple Mac asset management solution. It will enable Mac users to receive improved support from ITS and software updates to applications such as Microsoft Office, Adobe Acrobat DC, alternative web browsers, and University Marketing and Communication’s Inside Loyola. Further, it offers enhanced security compliance; updating and patch management; and the ability to lock remotely or wipe devices in the event of theft or loss, preventing data access by non-Loyola individuals.

If you have a Loyola-owned Mac and would like it added to JAMF, please let ITS know via the Service Portal at LUC.edu/its or by calling the Service Desk at 773.508.4487.

Technology Tips and Tricks
Fixing Simple Mistakes
Did you know you can undo almost any action on a PC with Ctrl + Z? It’s the ultimate hot key, and the “undo” action does not just apply to typing. If you accidentally delete or move a file, you can hit Ctrl + Z to return it to where it was. Conversely, Ctrl + Y will redo whatever action you undid.

Want to Scroll Through Web Pages Faster?
In addition to using page-down, the scroll bar navigation on your screen, or scroll/roll button on your mouse, you can also tap the spacebar on a website to scroll down your site in full page sections. Hitting shift + spacebar will take you back up.

We welcome your questions and comments regarding any of these updates. Please contact us at 773.508.4ITS or visit LUC.edu/its.

Sincerely,

Susan M. Malisch
Vice President, Chief Information Officer