Loyola University Chicago

Information Technology Services

May 13, 2019 Newsletter

Dear Loyola Colleagues,

Information Technology Services is pleased to share some exciting improvements coming to our Loyola University Chicago community. Please read on to learn more about technology changes from the Loyola Digital Experience Program, a new University-wide space and asset management system, progress on the Windows 10 upgrades, and our Technology Tips and Tricks.

Loyola Digital Experience—Exchange Online
The initial roll-out and migration of on-premise email to Microsoft Exchange Online is now underway. In order to gauge the experience from the end-users, we gained feedback from pilot testers in various departments including Information Technology Services, University Marketing and Communication, and University Libraries. The next move is scheduled for May 17 and will include retirees, emeritus users, and alumni users. Future moves, over the next two months, will not be department specific. Individuals will be contacted via email as to when they will move and what they should expect to see. To anticipate what you’ll see or experience as part of the Exchange Online migration, please visit the Exchange Online website.

Loyola Digital Experience—Multi-Factor Authentication (MFA)
MFA enhances information security by combining the traditional UVID and password with another factor for authentication, making it more difficult for hackers to compromise your account. Use of a generated code obtained via text, phone call, or from a mobile device application serves as the second method of authentication.

Starting in June, MFA will be required for users of Loyola Secure Access. ITS will announce and phase in other University applications such as SLATE, Lawson, and LOCUS to use MFA over time. To learn more about MFA and where it will be required, please visit LUC.edu/its/services/mfa.

University-Wide Space and Asset Management System
Facilities has selected an exciting new technology (Archibus) to improve management and administration of its building, spaces, and assets across all of its campuses. The configuration and setup for this project will take about 18 months and will consist of several key modules including space inventory, drawing management, indirect cost recovery, asset management, and move management. The system will integrate closely with several core technologies already in place and will be rolled out in multiple phases over the next three years.

Windows 10 Upgrade
The remaining Windows 7 to Windows 10 upgrades will be scheduled this summer and fall. Nearly 75 percent of workstations have already been migrated; the remaining will be upgraded by the end of this calendar year. If you still work on a Windows 7 PC, ITS will be in contact in the weeks and months ahead to help with the upgrade. Windows 10 offers improvements in performance, reliability, and contemporary functionality. If interested in upgrading earlier, contact our ITS Service Desk and make that request now. To learn more about available features, visit Windows 10.

Technology Tips and Tricks
Be Secure When You Leave Your Desk
Need to get up from your desk in a hurry? Don’t leave your desk without locking your PC first. The quickest way is to hold down the Windows Key and the L Key at the same time. This will instantly lock your desktop and prevent anyone from seeing your work or using your credentials.

Reliable Traffic and Navigation Mobile App
WAZE is the world’s largest community-based traffic and navigation app. The app can easily direct you around Chicagoland, avoiding all the bumper-to-bumper backups and trouble spots in the city. You learn from other drivers who share real-time traffic info and contribute input yourself as you drive. WAZE is used by many of us within ITS who swear by its usefulness and accuracy. Give it a try! It is available for free download on Google Play and at the Apple App Store.

If you have questions regarding any of these updates, please contact us at 773.508.4ITS or visit LUC.edu/its.


Susan M. Malisch
Vice President, Chief Information Officer