Pettis Kent

Title/s:  Assistant Professor

Office #:  Schreiber 416

Phone: 312.915.6637

Email: pkent@luc.edu


Since joining Loyola in 2018, Dr. Pettis Kent has taught a number of classes at the undergraduate and graduate levels including service operations, supply chain strategy, quality management, and strategic sourcing.

His current research addresses the development of strategies to effectively manage knowledge when firms move production processes, both within and between countries. He also is conducting research with both private and public sector organizations that address the efficacy of supply chain strategies and their impact on performance.

Prior to academia, Pettis enjoyed a 12+ year career developing and managing supply chains throughout North America, Europe and Asia for The Procter and Gamble Company.


  • PhD, Business Administration (Supply Chain and Operations focus), University of Minnesota
  • MBA and BS, Business Administration, Florida Agricultural and Mechanical University (FAMU)

Research Interests

  • Supply Chain Strategy
  • Behavioral Operations
  • Knowledge Management
  • Role of Standardization in Operations

Professional & Community Affiliations

  • Member, PhD Project
  • Member, POMS

Courses Taught

  • SCMG 340: Supply Chain Management II
  • SCMG341: Quality Management and Continuous Improvement
  • SCMG 383: Management of Service Operations
  • SCMG 483: Management of Service Operations (graduate level)
  • SCMG 487: Purchasing Management (graduate level)

Selected Publications

Kent P., Sharma A., Malliaris M., Jukic N., Varma A. (2023). Perceived Differences in Confidence and Ability of Females: The Role of Human Resources. International Studies of Management and Organization 53 (2), 104-123.

Kent P., Siemsen E., Shao, X. (2023). The Impact of Co-location on Production Knowledge Transfer in Collectivist and Individualist Cultures. International Journal of Operations and Production Management

Gibson H., Pisano G., Kent P., Norris M. (2022). Defense Logistics Agency: Dynamic Vaccine Distribution at Scale. Harvard Business Publishing #9-622-078

Kent P., Siemsen E. (2018). Production Process Moves: Template Use and the Need to Adapt. Production and Operations Management 27(3) 480-495.