• All impacted rooms' personal belongings on floors 3-11 were packed, moved, and stored in a secure location on campus. This was completed to ensure a safe, productive work environment and to protect student items while remediation is ongoing.

• Refrigerators were emptied and moved with packed personal belongings.

• Water primarily impacted items left on the floor. An attempt was made to dry items prior to being packed. These items were packed separately.

Photos and/or videos have been taken of affected areas to help assess and record damage. Assessments are still underway and more information will be available soon. While this process is ongoing, we are unable to provide itemized reports, photos, or videos.

Your relocation space is temporary while the remediation work is completed in your permanent space.

All vacancies and emergency spaces on campus will be considered for relocation use. Whenever possible students will be temporarily assigned to a space similar to their permanent assignment and with their current roommate(s).

Priority will be given to students with accommodation recommendations on file to ensure those needs are met.

The housing rate will remain the same as your permanent space in Mertz Hall.

Due to the ongoing remediation work we are not able to accommodate early pick up.

Rooms will be completed and ready for occupancy on a rolling basis. You will receive communication via email from the department when you are able to return to your space. We expect all remediation work to be completed in Mertz by Friday, February 3.

Because students are financially responsible for personal property they bring to campus, a student’s (or their parents’) homeowner’s or renter’s insurance is the appropriate source of coverage for property losses of this type. Loyola is separately reaching out to its own property carrier for the damage sustained to the building and to other University property. As you can imagine, many individuals, families and businesses suffered property damage in connection with the sub-zero temperatures and gale-force winds that Chicagoans experienced over the holiday break.

• As soon as you have the opportunity, look over your personal belongings to see whether you have actually experienced any significant damage. If so, notify your renter’s insurance carrier, or notify your parents so they can submit a claim to their own renter’s or homeowner’s insurance company.
• Follow the guidelines that your insurance carrier provides to you, which will most likely include documenting any losses, including written descriptions, photographs and receipts.
• Any student who may have experienced significant loss or hardship may wish to contact Loyola’s CARE team at https://www.luc.edu/dos/services/coordinatedassistanceresourceeducationcare/ to see whether any additional resources may be available.

The Department of Residence Life has notified the Office of the Provost of the situation and the impact to residents of Mertz Hall floors three through eleven.