The coronavirus pandemic has created a number of challenges for Loyola employees, including the need to balance caring for the health and safety of themselves and their families with their continued performance of job duties remotely. As employees prepare to return to campus, they may have questions or concerns about returning to work or a need to take additional time off to care for their health. This section outlines both new and existing resources available to Loyola employees to navigate health care needs, workplace policies, and other questions they may have about returning to work.
In This Section
Staffing Options for Return to WorkAt this time, Loyola employees should come to campus only as scheduled and should work from home whenever possible and feasible. Please see the Departmental Work Plan Adaptation to COVID-19 guidelines under the Preparing to Return to Campus section of this document for more detailed information.
Employee Assistance Program (EAP)The University offers an Employee Assistance Program (EAP) through Perspectives to help find solutions to issues and difficulties of daily life, including but not limited to COVID-19 related concerns. This resource is available to all employees and their families. To schedule an individual appointment with one of their licensed professionals, call 800.456.6327.
Perspectives schedules appointments weekdays from 8 a.m. to 6 p.m. and has 24-hour/7-day-a-week emergency services. To access Perspectives online, please go to perspectivesltd.com.
Family Medical Leave Act (FMLA)Under the Family and Medical Leave Act (FMLA), an employee, after 12 months employment (not necessarily consecutive) and 1,250 hours actively worked (does not include leave hours, holiday hours, etc.), is eligible for up to 12 weeks of unpaid leave on a rolling calendar year basis, unless circumstances allow paid-time-off banks to be used. Vacation and sick time do not accrue during any unpaid portion of a leave of absence. FMLA may be granted for the following reasons:
- For the birth and care of the newborn child of an employee
- For placement with the employee of a child for adoption or foster care
- To care for an immediate family member (i.e., spouse, child, or parent) with a serious health condition
- To take medical leave when the employee is unable to work because of a serious health condition
For more details on FMLA, please visit Loyola’s HR website at LUC.edu/hr/policies/policy_loafmla.shtml.
Health Care Resources, COVID-19 Related – AETNA Insurance
TelemedicineTeladoc is a 24/7 telemedicine platform offering Aetna members video consultations with a licensed practitioner. They can answer questions about COVID-19, assess a member’s risk, and provide support to help relieve symptoms. Additionally, Teladoc doctors can treat a variety of medical conditions remotely and may prescribe medication, if medically necessary. The fee for this service is $40.
The CARES Act temporarily allows medical plans with an HSA (i.e., Loyola's PPO 3 HSA) to cover any telemedicine or remote care expenses, even if the participant has not reached their deductible. This change continues through 2020 and 2021.
For more details on Teladoc, please click visit LUC.edu/hr/wellness/teladoc-247medicalassistance.
COVID-19 testing and antibody testingCOVID-19 testing and antibody testing ordered by a physician is covered 100 percent with no cost share to the patient. Additionally, CVS Health has a variety of drive-thru test sites for COVID-19 (drive-thru antibody screening is not offered at this time). A complete list of drive-thru test sites can be found at cvshealth.com/covid-19/testing-locations.
At-home prescription deliveryCVS is offering home delivery of prescriptions at no extra cost.
Get 90-day supplies delivered by mail: You can have your prescriptions delivered to your home or wherever you need them by CVS Caremark Mail Service Pharmacy in 90-day supplies at no extra cost. To get started for you or a family member, you can choose one of the following options:
- OPTION 1: Ask your doctor to send an electronic prescription to a CVS Caremark Mail Service Pharmacy. It needs to be a prescription for a 90-day supply of your maintenance medication.
- OPTION 2: Sign in or register at Caremark.com. Select “prescriptions” from the navigation bar, then from the drop-down menu select “request a new prescription.” Search for your drug name and strength, add to your cart by selecting “request a new prescription,” then complete your order.
- OPTION 3: If you cannot contact your doctor and you are not able to register at Caremark.com, we can contact your doctor for you. To start this process, complete the Start Mail Service request form.
- Get one-to-two-day free Rx home delivery from CVS Pharmacy: CVS Pharmacy is waiving charges for home delivery of eligible maintenance and acute prescription medications. Free one-to-two-day Rx delivery via USPS has been extended through August 31, 2020. To get started, visit CVS.com.
Leaves of AbsenceDepending on the circumstance, an employee may be eligible for a leave of absence. This may include a general leave, or a leave for medical reasons (family medical leave, FMLA).
More information can be found at LUC.edu/hr/policies/policy_loafmla.shtml.
Managers’ ResourcesIf you have staff who are working remotely, please refer to the Manager’s Reference Guide for guidance, resources, and support. In addition, a comprehensive list of resources for managers can be found at LUC.edu/hr/manager_resources.shtml.
Contact the HR manager assigned to your business unit with any questions or concerns. You can also email hr-lsc@LUC.edu or call 773.508.3140 for assistance.
Positive Diagnosis ProtocolThe University has established a protocol for employees who test positive for COVID-19.
More information can be found here (UVID login required).
Mental HealthYour Aetna medical plan provides coverage to you and covered family members for both inpatient and outpatient mental health services and substance use treatment. You can locate behavioral health professionals who specialize in mental illness, addiction, and other conditions such as anxiety, depression, stress, etc., by contacting the Aetna Concierge Line (Monday to Friday, 8 a.m. to 6 p.m.): 855.586.6958 or access the Aetna online portal to search for a provider. Enter your ZIP code, select the number of miles you wish to search, and click "Search." Then you will be able to choose from a variety of categories of health care providers and facilities.
Additionally, due to the COVID-19 pandemic, we understand that these are uncertain and stressful times in our world. Faculty and staff covered by Loyola's medical plan have access to extra benefits through Aetna to help support good health during this challenging time. This includes all behavioral and mental health telemedicine visits having the cost sharing waived through September 30, which has now been extended through December 31, 2020. More information at https://www.luc.edu/hr/health/covid-19healthresources/. Aetna's COVID-19 website also contains additional information.
For additional resources, visit LUC.edu/coronavirus.
Short-Term DisabilityShort-term disability coverage provides salary replacement to benefit-eligible employees during a medical leave due to non-work-related medical conditions that prevent one from performing regular work responsibilities for three or more days. The benefit allows employees to maintain all or part of their pay lasting up to three or six months (depending on the employee’s classification). Short-term disability runs concurrently with the Family Medical Leave Act (FMLA).
To file for short-term disability, please visit matrixabsence.com or call 877.202.0055 after notifying your supervisor.
For more details on Loyola’s short-term disability policy, visit LUC.edu/hr/policies/policy_shorttermdisability.shtml.
Sick Time and Other Paid Time OffThe University provides paid sick leave to regular full-time and part-time employees including seasonal, active casual hourly staff and hourly paid student workers (monthly-paid employees are excluded). In cases of absence in excess of three consecutive days due to a serious illness or health condition, the employee must contact Matrix Absence Management to report their absence at matrixabsence.com.
During COVID-19, staff members (with the approval of their supervisor) can use paid sick time and other personal accruals if they need time off for their own illness, a family member’s illness, or child care needs.
For more details about paid sick time, applicable use, and accrual guidelines, visit LUC.edu/hr/paid-time-off.
Staffing OptionsResponding to the financial realities the University is facing in the wake of the COVID-19 pandemic, Loyola remains under a hiring freeze in the vast majority of situations. However, in rare circumstances, staff positions that perform essential business, research, or academic duties may be approved for posting. We encourage University staff to monitor the Loyola Careers Website for any opportunities that become available.
At Home Prescription DeliveryCVS is offering home delivery of prescriptions at no extra cost. You can have your prescriptions delivered to your home or wherever you need them by CVS Caremark Mail Service Pharmacy in 90-day supplies at no extra cost. To get started for you or a family member, you can choose one of the following options:
Option 1: Ask your doctor to send an electronic prescription to a CVS Caremark Mail Service Pharmacy. It needs to be a prescription for a 90-day supply of your maintenance medication.
Option 2: Sign in or register at Caremark.com. Select “prescriptions” from the navigation bar, then from the drop-down menu select “request a new prescription.” Search for your drug name and strength, add to your cart by selecting “request a new prescription,” and then complete your order.
Option 3: If you cannot contact your doctor and you are not able to register at Caremark.com, we can contact your doctor for you. To start this process, complete the Start Mail Service request form. For additional resources, visit LUC.edu/coronavirus.
Workers’ CompensationThe University will provide benefits under the Workers' Compensation Act and the Workers' Occupational Diseases Act for an employee who suffers an accidental injury or a disabling occupational illness arising out of and in the course of employment by the University.
To learn more about Loyola’s Workers’ Compensation Policy, visit LUC.edu/hr/policies/policy_workerscomp.shtml.
To report a workplace injury or illness, employees can complete this form.
For questions related to this process, please contact Human Resources:
COVID-19 Testing and Antibody TestingCOVID-19 testing and antibody testing ordered by a physician is covered 100 percent with no cost share to the patient. Additionally, CVS Health has a variety of drive-thru test sites for COVID-19. (Drive-thru antibody screening is not offered at this time.) A complete list of drive-thru test sites can be found at cvshealth.com/covid-19/testing-locations.
Additional information on testing for the spring 2021 semester can be found at LUC.edu/coronavirus/oncampustesting.