Loyola University Chicago

John Felice Rome Center

Emergency Contacts

During an emergency, you can reach the Rome Center directly, call:

Emergency Phone Numbers in Italy

112 – Carabinieri (Military Police)
113 – Polizia (Police)
115 – Vigili del Fuoco (Fire Department)
118 – Ambulanza (Ambulance)
116 – Soccorso Stradale (Roadside Assistance)
Gemelli Public Hospital: 06 30151
Villa Stuart Private Clinic: 06 355 28 1
American Hospital, Rome:
CISI (from outside the US): 001 312 935 1703 

06 3570 – Taxi 

Embassy of the United States of America

Via Vittorio Veneto, 119/A

00187 Roma, ITALIA 

Phone: +39 06 46741

Fax: +39 06 488 2672


You can also reach the Rome Center Chicago Office, call: 800.344.ROMA or 773.508.7662; or e-mail us at: Rome@LUC.edu.The office is open during these hours:

  • Monday–Friday: 8:30 a.m. - 5 p.m., Central Time

After hours, please call Campus Safety's 24-hour hotline at:  773.508.6039. They can reach JFRC staff if necessary.

If your student has CISI health insurance you have access to Team Assist, CISI’s worldwide, 24-hour emergency assistance service. If your son or daughter has a health related emergency call Team Assist immediately.  To call from within the US, call 877-577-9504. From outside the US, you can place a collect call to 240-330-1520. You can also email OPS@europassistance-usa.com.

If your student is dealing with a problem or question in Rome, please encourage them to see a Resident Assistant (RA), staff member, the Chaplain, the directors or a faculty member in Rome. The five Resident Assistants live within the residence hall and the Resident Director also lives on campus. At orientation, students will meet the staff and become familiar with where they can reach them. These people are dedicated to assisting your son or daughter with whatever issue, question, or problem might come up.

Again, although we do want your son or daughter to try to resolve whatever issues may come up in Rome themselves, if you have concerns or questions, the Rome Center Chicago Office is happy to help.

For non-emergency situations, you may contact us via e-mail or direct phone lines: 

Paula DeVoto
E-mail: pdevoto@LUC.edu
Phone: 773.508.2765