1. Throughout the university look for the same level of excellent service.

2. Faster problem resolution when using our Feedback Reporting System. Any student, parent, or Loyola employee can complete a Feedback Form describing their compliment or complaint about the service received.

1. Eliminate scheduling conflicts associated with classroom training; program may be delivered directly to worker's desktop.

2. Relevant workplace examples assist learners in applying new skills.

3. Contribute to the university's strategic goal for creating a premier educational institution.

1. Watch the program from the convenience of your desk; review whenever needed.

2. Gain confidence in your customer service skills.

3. Contribute to the university's strategic goal for creating a premier educational institution.

1. An enhanced platform for delivery training made available through Panopto.

2. Online convenience means better management of training costs and scheduling.

3. Reinforces Loyola's Jesuit principles of providing service to others; gives Loyola a completive edge in attracting and retaining students.