Loyola University Chicago

Study Abroad

Insurance for Study Abroad

All Loyola students abroad at any location, and visiting students studying at the LUC John Felice Rome Center and/or the LUC Vietnam Center, must be covered by Loyola's Cultural Insurance and Services International (CISI) study abroad insurance policy for the duration of their study abroad program, per the LUC travel policy. 

What does study abroad insurance cover?

The insurance covers possible situations applicable to study abroad that are rarely covered by standard U.S.-based health insurance, such as emergency medical, environmental disaster, or civil disturbance evacuation.  Click here for details on the study abroad insurance plan.

How do I enroll in study abroad insurance?

Prior to departure, the Office of International Programs will enroll you in the policy.  

How do I get my study abroad insurance card?

You'll receive your study abroad insurance card and policy details in your LUC email at least one week prior to the start of your program.  Be on the lookout for a message from the email domain @culturalinsurance.com.

How much does study abroad insurance cost?

The study abroad insurance costs $300 for a semester and $150 for the summer.  If you're studying abroad on a Loyola Global Center, exchange, or provider program, the charge will appear on your LUC bursar account.  If you're studying abroad on a faculty-led program, the study abroad insurance cost is usually included in your faculty-led program fee.

What do I do after I receive my insurance card?

Print out the insurance card and carry it with you at all times.  Also, save a copy of the insurance card file on your phone. 

Login to your myCISI portal, where you can access important insurance documents and emergency contact information as well as purchase optional trip interruption coverage.  For information on accessing and using the myCISI Participant Portal online once you're enrolled in the insurance policy, click here‌‌‌‌‌‌.

Can I opt out of study abroad insurance?

If you think that you might have alternate insurance coverage equal to or greater than all the coverages offered by the LUC study abroad policy, you may request an insurance waiver.  If you're studying abroad for the fall or academic year, the deadline to request a waiver is April 1.  If you're studying abroad for January term, the calendar year, Spring semester, or Spring Break, the deadline to request a waiver is November 1.  If you're studying abroad for the summer, the deadline to request a waiver is April 1. 

Note: If you're studying abroad on an IES program, you are not eligible for a waiver for the LUC study abroad policy.

To request a waiver, click here.  Note that once you submit your waiver request, it typically takes approximately 10 business days to review, at which time you'll be notified of denial or acceptance of your waiver request.

How do I use the insurance? 

Notify your on-site program staff if possible so they can help assist you.  Call CISI to open a case.  If calling from overseas, the 24-hour number to use is 01-312-935-1703 (collect calls accepted). Calls from the U.S. should go to the 24-hour number at 855-327-1411.

Remember that your ID number is the Loyola policy number GLM N04849590 and anyone can open a case for you, including parents, other family, or friends.  Make sure to present your CISI ID card at any medical facility that you go to so they know that you have the plan.  CISI Claim Form here explains how you can submit a claim.

Contact the Office of International Programs as soon as you are able, so we can help monitor your situation and assist.