Loyola University Chicago has created several internal policies related to the U-Pass program. Many of these policies govern who is eligible for the U-Pass and the programs that participate in the U-Pass program. Additional policies are related to the use and function of the U-Pass and items related to the activation, distribution, and deactivation of all passes to the Loyola University Chicago student community. Below are select policies that we believe students face day-to-day.
- Students must have 12 credit hours (undergraduate), 8 credit hours (graduate and LAW), or 6 graduate credit hours (Quinlan School of Business Programs). Undergraduates may use graduate hours for their "total" credit hours, but graduate students must use graduate hours ONLY to qualify.
- Post baccalaureate programs are treated as undergraduates.
- All programs must show these hours in LOCUS (all hours not in LOCUS will not be counted towards U-Pass eligibility).
- SCPS, weekend and Online Programs are excluded from the U-Pass benefit. This includes Law weekend programs
- All eligible students are assessed the appropriate U-Pass fee and must be issued a U-Pass. The U-Pass contract specifically prohibits individual student opt-in or opt-out of the U-Pass program for all students in participating programs.
- All eligible students must have programs based at the Lake Shore Campus or the Watertower Campus. Courses taken while studying abroad (Rome, Vietnam, Beijing) or taking classes at the Maywood, Cuneo, or Woodstock Campuses are not eligible for the U-Pass total credit hour base.
- The final day to change classes and still be eligible for the U-Pass program is the 10th day of the term (undergraduates and graduates) and 7th day of the term (Graduate Business), respectively. U-Pass fees are non-reversable. After the 10th and 7th day of the term(s), any student who drops a course that would normally have made them ineligible, will still be able to use their U-Pass. The U-Pass fee will remain on the students' LOCUS account.
- All joint program eligible students may experience a 1-2 day delay in their passes activating in the event that their current program overlaps with another programs term (for example: the end of Law School spring courses overlapping with the start of Quinlan School of Business Program summer courses)
- The CTA contract specifically exempts active duty military, disabled veterans, and para transit riders from the U-Pass program. Since these student populations receive a CTA/ RTA discounted/ free ride benefit, the U-Pass does not apply. The U-Pass team will make every effort to identify these students, but any student qualifying for one of these benefits is encouraged to email U-Pass and self-identify.
- Weekend Law is excluded from the U-Pass benefit.
- SCPS students and programs are excluded from the U-Pass benefit.
- The U-Pass team does field requests for opting in/opting-out of the U-Pass program. Any requests must be due to extenuating circumstances, and all requests to opt-out or opt-in to the U-Pass program must be approved by the U-Pass office. All requests must be in writing to U-Pass who will review all requests on an individual basis. Each case is initially reviewed by the U-Pass team who will consult with campus partners to determine whether or not the request can be met. The Loyola U-Pass Program does not have a formal appeal process for participation in the program. Loyola University Chicago is bound by its contract with the Chicago Transit Authority to adhere to eligibility policies and activation/deativation dates and deadlines.
- The U-Pass is for the issuing students' use ONLY. The pass cannot be transferred or sold. If this rule is violated, CTA will confiscate the pass and Loyola University Chicago will suspend the use the pass for the remainder of the academic YEAR in which the confiscation occurred (i.e. pass is confiscated in September, pass would be suspended until August of next year).
- If a pass becomes lost or stolen, we recommend all students file a police report and notify CTA and Loyola University Chicago immediately so that the pass can be deactivated. Many times a pass that is stolen/lost is confiscated by CTA under the assumption of fraudulent use. PLEASE call to deactivate a lost/stolen pass as soon as possible to avoid this. Replacement passes are issued at one of the (2) Loyola University Chicago Service Locations and are $50 (Rambler Bucks).
- Please do not puncture, launder, or do anything to alter the card. The U-Pass is similar to a credit card and will cease to function if the pass is altered in the ways described.
- If a card becomes damaged because of circumstances beyond a students' doing (i.e. cracks in cold weather, de-magnetize), students must visit Ventra Chicago Headquarters at 165 N. Jefferson Chicago, IL to request a waiver for the damaged fee. The student will receive a complimentary 7 day CTA pass, but will still need to order the pass at one of the (2) Service Locations at Loyola.
- We have noticed that student's that are NOT taking their U-Pass out of their wallets, etc. are sometimes having their debit/credit cards charged by the Ventra machine. In the event that you see a charge on your financial account from Ventra that you do not recognize, please contact Ventra and your financial institution.