Loyola University Chicago

Writing Center

About Us

Strategic Plan

Writing Center Mission Statement and Goals

Mission Statement: At Loyola University Chicago’s Writing Center, we seek to help all of our clients become better writers. We believe that all writers, of all levels of ability, can benefit from collaborative tutoring with experienced writers. 

We welcome all writers: undergraduate students, graduate students, faculty, staff members, and alumni. Furthermore, we understand that each writer brings diverse needs, perspectives, and experiences to the writing process. With this in mind, we offer comprehensive writing assistance that meets our clients wherever they are in their development as writers.

Values: hospitality, diversity, collaboration, respect, self-efficacy, accessibility, inclusivity

Goals:

Inspired by Loyola University Chicago’s Plan 2020 to “build a more just, sustainable, and humane world,” we embrace our institution’s priorities of accessibility, development, social justice, and partnerships and articulate how we will act upon them in our own strategic plan. 

Our strategic plan focuses on two overarching goals each with tactical approaches and tangible action steps to be implemented during Phase I (spring and fall of 2018) and Phase II (2019-2021). Our Action Plan details each step, who will do it, how it will be done, and when it will be done.

I. Leverage Writing Center’s resources to ensure student access, success, and satisfaction  

1. Implement standard tutoring practices to enable expectations to be set and met

  • Phase I Action Steps: develop the handbook further to include descriptions of staff positions, tutoring methods, and general expectations, policies, procedures, and forms; design and hold graduate tutor training workshop at the beginning of each fall semester
  • Phase II Action Steps: continue quality all staff workshops occurring multiple times a semester; design an annual undergraduate tutor retreat 

2. Expand remote tutoring capabilities to support existing infrastructure and improve access for students with special needs

  • Phase I Action Steps: launch written feedback sessions; extend partnerships with SSWD and SDMA
  • Phase II Action Steps: consider implementing asynchronous video feedback sessions 

3. Implement rigorous feedback and improvement cycles

  • Phase I Action Steps: implement in-person clients surveys; continue regular performance reviews; develop 220 student surveys; deploy regular tutor surveys at the end of each semester 
  • Phase II Action Steps: continue with the ongoing review of the Strategic Plan 

 

II. Promote Writing Center to Create Awareness of Mission and Capability

1. Improve interdepartmental and intercampus visibility to ensure all Loyola’s students are supported across all campuses

  • Phase I Action Steps: install new signs and voicemail system; encourage WTC tutor visits; faculty resources on the website
  • Phase II Action Steps: further collaboration with HSC and Arrupe Fellows; expand LSC and WTC space; schedule regular department visits; introduce a consistent writing workshop series led by Lead Tutors 

2. Expand research and networking in the field of Writing Studies to build a reputation and to create a system of continuous improvement through iterative benchmarking 

  • Phase I Action Steps: attend and present Midwest Writing Center Association Conference 2018; visit other Chicago Writing Centers including De Paul and Northwestern University 
  • Phase II Action Steps: the administrative team and Lead Tutors will publish in Writing Center journals and relevant blogs; begin the Holy Grail assessment project; attend and present at 2020 Midwest Writing Center Association Conference with Lead Tutors