FAQs
Programs
- Is there any work I have to do before the program starts?
There are pre-reading assignments/activities for most programs. We include this information with the confirmation notice one week before your class.
- Do I need to bring a laptop or a calculator?
A laptop is optional. A calculator is required for some programs. This information will be sent to you with your confirmation materials.
- I want to arrange some activities while I'm in town. Are there any nights that have group work or long assignments?
Group work is scheduled during the day.
- I will need to keep up with work from the office. How much homework is there?
For most programs, homework involves pre-class reading to prepare for the next day; you should anticipate 1 hour of reading per session.
- What is the usual class size?
Most classes have about 20 participants.
Registration & Payment Policies
- When is the deadline for registrations?
Classes fill quickly so we recommend you register early, a minimum of two weeks before the program starts.
- I need to postpone my attendance. What are my options?
Substitutions of registrants in a program may be made, without penalty, any time prior to the program's commencement.
Transfer requests made at least two weeks prior to the program start will be subject to a $50 transfer fee to cover administrative costs. Transfer requests made 7-14 days before the program are subject to a $250 charge. Transferees will have one year from the date of their transfer request to attend a subsequent offering. After a one year period, registration fees will be forfeited. Transferees will be required to pay fee increases, should any take place.
No transfers may be made within 7 days of the start of the program. - How do I cancel my attendance?
If you wish to cancel, send written notification to our office providing the name of the participant and the course and date from which the participant is canceling. Cancellations made at least two weeks prior to the program will receive a full refund minus a $50 processing fee. Cancellations made less than two weeks before the program are subject to the full program fee.
A missed certificate session may be made up through attendance in a similar program session as determined by Executive Education. The make-up must be completed within one year and there is a $50 transfer fee per session to cover administrative costs. - We have several people interested in attending a course. Is it possible to have the course held at our company?
If you would like to schedule a program onsite, contact us at: 312.915.6781.
Airports & Travel
- How far away are O'Hare and Midway Airports?
O'Hare Airport is approximately 18 miles and Midway Airport is approximately 12 miles from the Water Tower Campus. Allow at least one to one and a half hours to get to either airport.
- How do I get to the Water Tower Campus (25 East Pearson building) once I'm in Chicago?
To view a map of our location, click here.
- I am taking the Metra/CTA to get downtown. How far away is the train station?
The CTA Red Line subway stops next to Loyola at Chicago and State (the Chicago Station). The CTA Blue line goes to O'Hare Airport; take the CTA Red Line south to Lake Station and transfer to the Blue Line. The CTA Orange line goes to Midway Airport: take the CTA Red Line south to Lake and switch from the subway to the elevated platform. Reverse directions to come to the campus.
The closest Metra stations are Union Station or Ogilvie Transportation Center. From the Metra stations, you can board the #151 bus and get off at Michigan and Pearson St., two blocks away from 25 East Pearson. If you choose to walk from Union Station, it's about a 25-30 minute walk.
For more information about the CTA, click here.
For more information about Metra, click here.
Hotel Accommodations
- What hotels are nearby? How do I contact them?
Below is a partial listing of the hotels available near the Water Tower Campus. For more information about a specific hotel, click that hotel's name to be taken to the its Website.
Allerton Crowne Plaza
701 North Michigan Ave
Chicago, Illinois 60611
Phone: 312-440-1500
Fax: 312-440-1819
Email: info@allertoncrowneplaza.comThe Belden Stratford Hotel
2300 Lincoln Park West
Chicago, Illinois 60614
Phone: 773-281-2900
Email: info@BeldenStratford.comBest Western Inn of Chicago
162 East Ohio Street
Chicago, IL 60611
Phone: 312-787-3100
Fax: 312-573-3136Best Western River North
125 West Ohio Street
Chicago, Illinois 60610
Phone: 312-467-0800
Fax: 312-467-1665Cass Hotel
640 North Wabash Avenue
Chicago, IL 60611
Phone: 312-787-4030
Fax: 312-787-8544
Reservations: 1-800-799-4030Chicago's Essex Inn
800 South Michigan Avenue
Chicago, IL 60605
Phone: 312-939-2800
Fax: 312-922-6153
Reservations: 1-800-621-6909
Email: reservations@essexinn.comChicago Hilton and Towers
720 South Michigan Avenue
Chicago, IL 60605
Phone: 312-922-4400
Fax: 312-922-5240
Reservations: 1-800-774-1500Chicago's Lenox Suites
616 North Rush Street at East Ontario
Chicago, Illinois 60611-2740
USA
Phone: 312-337-1000
Toll Free: 1-800-44-LENOX (USA & Canada)
Fax: 312-337-7217Chicago Marriott Downtown
540 North Michigan Avenue
Chicago, IL 60611
Phone: 312-836-0100
Fax: 312-836-6139
Reservations: 1-800-228-9290The Drake Hotel
140 East Walton Place
Chicago, IL 60611
Phone: 312-787-2200
Fax: 312-787-1431
Reservations: 1-800-774-1500Embassy Suites Hotel Chicago - Downtown
600 North State Street
Chicago, IL 60610
Phone: 312-943-3800
Fax: 312-943-7629
Email: info@embassysuiteschicago.comThe Fairmont Chicago
200 North Columbus Drive
Chicago, Illinois 60601
United States
Phone: 312-565-8000
Fax: 312-856-1032
Reservations: 1-877-441-1414
Email: chicago@fairmont.comFour Seasons Hotel Chicago
120 East Delaware Place
Chicago, Illinois 60611-1428
U.S.A.
Phone: 312-280-8800
Fax: 312-280-1748Holiday Inn Chicago City Center at Navy Pier
300 East Ohio Street
Chicago, IL 60611
Phone: 312-787-6100
Fax: 312-787-6259
Email: info@chicc.comHomewood Suites Chicago
40 East Grand Avenue
Chicago, IL 60611
Phone: 312-644-2222
Fax: 312-644-7777
Toll Free: 1-800-CALL-HOMEThe Hotel Burnham
1 West Washington
Chicago IL 60602
Phone: 312-782-1111
Fax: 312-782-0899
Toll Free: 1-866-690-1986Hyatt Regency Chicago On Chicago's Riverwalk
151 East Wacker Drive
Chicago, IL 60601
USA
Phone: 312-565-1234
Fax: 312-565-2966InterContinental Chicago
505 North Michigan Avenue
Chicago, Illinois 60611
USA
Phone: 312-944-4100
Fax: 312-944-1320
Email: chicago@interconti.comNorth Shore Doubletree (Skokie, IL)
9599 Skokie Blvd.
Skokie, IL 60077
Phone: 847-679-7000
Fax: 847-679-9841
Reservations: 1-800-222-TREEOmni Ambassador East
1301 North State Parkway
Chicago, Illinois 60610
Phone: 312-787-7200
Fax: 312-787-4760Omni Chicago Hotel
676 North Michigan Avenue
Chicago, IL 60611
Phone: 312-944-6664
Fax: 312-266-3015Park Hyatt 800 North Michigan Avenue
Chicago, Illinois 60611
USA
Phone: 312-335-1234
Fax: 312-239-4000The Ritz-Carlton Chicago
160 East Pearson Street
at Water Tower Place
Chicago, IL 60611-2124
Phone: 312-266-1000
Fax: 312-266-1194The Seneca Hotel
200 E. Chestnut
Chicago, IL 60611
Phone: 312-787-8900
312-988-4438
Reservations: 1-800-800-6261Sheraton Chicago Hotel and Towers
301 East North Water Street
Chicago, Illinois 60611
Phone: 312-464-1000
Toll Free: 1-877-242-2558The Talbott Hotel
20 East Delaware Place
Chicago, IL 60611
Toll Free: 1-800-TALBOTT (1-800-825-2688)The Westin Michigan Avenue
909 North Michigan Avenue
Chicago, IL 60611
Phone: 312-943-7200
Hotel Fax: 312-397-5580
Reservations: 1-800-228-3000The Westin Chicago River North
320 North Dearborn
Chicago, IL 60610
Phone: 312-744-1900
Toll Free: 1-877-866-9216