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Loyola University Chicago

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News

Exciting News!

Password Self-Service

In the coming weeks, we are launching Password Self-Service, a new system that will allow students, faculty, and staff on the University network to reset their own network passwords quickly and independently. The tool will replace our existing Personal Account Manager (PAM) and eliminate the need to contact the ITS Help Desk when passwords are forgotten or accounts are locked. With Password Self-Service, users can set up a series of personalized challenge questions to be answered if a password or account issue arises. The text and alternate email address are other means to unlock or reset an account. You can choose to either use challenge questions, use text messaging, or use an alternate email account to proceed.  

Now Hiring!

We are currently accepting applications for ITS Help Desk Technicians. Training to commence after graduation and continue through the summer with continued employment in the Fall 2015 semester.  

Atomic Learning

Atomic Learning is a 24/7 online, on demand, just-in-time training site offering over 50,000 tutorial videos on over 250 technology applications, including Microsoft and Adobe. Topics are subdivided into very small chunks, and presented in videos of one or two minutes. Learners can easily and quickly find the training they need on specific topics and instructors can pull Atomic Learning videos directly into their Sakai courses.  

Loyola NetReg

What is Loyola NetReg? Every new device connecting to the network via wired or wireless must be registered. Registrations are maintained for 120 days or for 14 days of inactivity, which ever comes first. Learn more at www.luc.edu/helpdesk/studentsupport/netreg/  

Online Learning

Interested in learning more about taking online classes @ Loyola? Or are you currently taking online classes and interested in learning more about resources (e.g. Academic Services) available to students? Checkout Loyola Online for more information.  

Loyola

Information Technology Services Help Desk · 1032 W. Sheridan Road · Chicago, IL 60660 · 773-508-4487
helpdesk@luc.edu
 

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