Conflict coaching is a one-on-one meeting or series of meetings with an OSCCR staff member where you will have the opportunity to explore the conflict you’re experiencing and formulate an action plan moving forward. Conflict coaching can also be used to work on developing more effective communication and conflict management skills.
What does conflict coaching look like?
- During the meeting, an OSCCR Staff member will give an overview of the Conflict Coaching Process and their role as a conflict coach.
- You will then be invited to describe the conflict and what you ultimately hope to accomplish through Conflict Coaching.
- The OSCCR Staff member will gather information from you about your needs and interest regarding the conflict.
- The OSCCR Staff member will then consider your needs and interests to help you brainstorm potential conflict resolution options.
- You (with the OSCCR Staff’s support and coaching) will then develop a realistic, achievable plan for how best to proceed.
- The OSCCR Staff member will then invite final questions, reflections, and summarize the key take‐away points from the meeting. You will be invited to schedule a follow‐up appointment if you choose.
Conflict coaching is a great option if you’re experiencing a conflict, but aren’t quite ready to involve the other person. It is also a resource if the other person involved is not willing to participate in mediation or other conflict resolution services. Conflict coaching can also be a space to work on your own communication and conflict management skills.
All of our conflict resolution services are completely optional. Each party always has the option not to participate.
Privacy is a crucial component of the OSCCR. All information shared through mediation or other conflict resolution services will be kept private, with two exceptions: 1) If there is mention of a serious violation of the Community Standards or law, a staff member would be required to act upon this information as appropriate and to ensure the safety of the community. 2) If a staff member becomes aware that someone may be in danger of serious, imminent harm, they would be required to address the situation as appropriate to ensure the safety of the community.