Students are encouraged to contact Loyola U-Pass with issues or concerns. Include your student ID number and the exact nature of your concern. Please note that if you're looking for information on your Fall 2020 U-Pass fee, Fall 2020 U-Pass waivers, or other information about Fall 2020, you may want to first check the Fall 2020 U-Pass FAQ page in this section first. Your question may be covered in that FAQ!

Students may also contact the following service centers for more information:

Damen Student Center (Lake Shore Campus)
Information Desk
6511 N. Sheridan Rd.
Chicago, IL 60626
773.508.8770 (p)

Terry Student Center (Water Tower Campus) 
Information Desk
26 E. Pearson 
Chicago, IL 60611

Students are encouraged to contact CTA at:

CTA Website
1-888-YOUR-CTA

CTA Headquarters:

Chicago Transit Authority
567 W Lake Street, 2nd Floor
Chicago, IL 60661

Students are encouraged to contact Ventra at:

Ventra Website
1-877-669-8368

Ventra Chicago Headquarters:

Ventra Chicago
165 N. Jefferson St.
Chicago, IL 60661