We are excited to announce changes to the University’s Transit Plan. As you may be aware the CTA has transitioned to the new Ventra system. Beginning this November the CTA has frozen the process of adding new CTA Card Plus enrollees or loading Chicago Cards. Chicago Card Plus (yellow and blue card) holders that have already received their Ventra passes from the CTA card balances should have been transferred to their Ventra cards.
Other participants such as Chicago Card and disposable pass users are highly encouraged to purchase their own Ventra Cards, register and activate their cards immediately if you wish to continue participating in the transit program.
Metra voucher participants will no longer receive the vouchers in the mail or at your local HR offices. Metra voucher participants will now receive their monthly transit amount on the Benefit Express Debit Card.
Funding Your New Ventra Card
In an effort to allow flexibility and convenience we will be transitioning ALL current transit participants CTA and Metra to the Benefit Express Benefit Debit Card. The Benefits Debit Card is a debit MasterCard that gives you easy access to ALL reimbursement accounts combined into one card.
The following are highlights about the Debit MasterCard:
- No debit card fee
- Easy access to all reimbursement accounts (Health Care FSA, Dependent Care and Transit)
- The card will be funded with your monthly Transit election contribution by the last week of every month. These funds will be available to use by 1st of the following month.
- The card has a three year expiration date
- Can be used to fund the Ventra Card or purchase single use Ventra passes or Metra Tickets
- Can use the debit card as a form of payment for your Ventra Card or use the card to purchase transit at any Ventra or Metra transit outlets.
- Any transit dollars not used will continue to rollover from month to month.
- Outlets such as participating Jewels and Walgreens can use your Benefit Card to add value to your Ventra Card.
If you are currently enrolled in the Flexible Spending Account Program you should already be familiar with the Benefits Express Debit card. To provide you with more flexibility your Transit plan will be linked to this same card. This card will be funded with your transit payroll deductions from the month of November 2013 to purchase Transit options of your choice in December 2013.
If you are currently enrolled in the Transit Benefit plan only, you will be receiving a Benefits Debit card in the mail no later November 20th. This card will be funded with your transit payroll deductions from the month of November to purchase Transit options of your choice in December. So please be on the lookout for a plain white envelope with your Benefits Card inside. As soon as you receive your Benefits Debit Master Card please activate the card as soon as possible. If you cannot locate your Benefit Express card please contact Benefit Express immediately so that another card can be re-issued.
Since Benefit Express won’t have access to your Ventra card we encourage employees to log on to their Ventra accounts and keep track of their balances and usages on a regular basis. Benefit Express will not be able to troubleshoot issues regarding the Ventra card as they have with the CTA cards in the past. Employees need to make sure that they are keeping track of their Ventra limits and usage via the Ventra website. You can keep track of your payroll deductions loaded to your Debit MasterCard via the loyolaexpress.com website.
The Benefit Express website loyolaexpress.com has been updated to reflect all current elections that are in effect for November moving forward. The value that you currently have elected will be reflected for all future months. If you wish to speak to Benefit Express about transit changes please contact Nancy Mueller 847-637-1594 or firstname.lastname@example.org.
Please take time to read over our Frequently Asked Questions attachment.
To change your election(s) on-line at LoyolaExpress.com, the cut-off date is the 14th of each month. Changes made to current transit elections before 14ththis month will effect payroll deductions for the following month and you will receive your new transit load the month after.
For details about the new Ventra Program please visit their website http://www.transitchicago.com/ventra/.
For our transit policy click here http://www.luc.edu/hr/electivebenefits/transitbenefit/