Loyola University Chicago

Office of the Dean of Students

Division of Student Development

Making a Referral

‌How to File a BCT Report

There are two primary ways to report concerns to the BCT:

  1. File a Report Online - The preferred method of reporting, Loyola's online reporting form, accessible here, provides a quick and confidential method to bring a concern to the attention of the BCT Leadership Team.
  2. Call the BCT Hotline at 773-508-8300 - During business hours, this number connects callers to the BCT Case Manager or other DOS staff. After hours, it provides a confidential voicemail to share a concern, and will always be reviewed the following business day.

In either case, your report will be reviewed by the DOS staff, and all reports will be addressed within one business day.


Considerations when Filing a Report

When filing a report, reporters should include all pertinent information pertaining to the student’s concerning behavior, while refraining from diagnosing or suspecting a mental health issue. Reporters should provide a detailed description of the incident or behavior that is causing concern, using language that is as specific, concise, and objective as possible.

If there are relevant documents to include (emailed communication, for example), reporters should include them in the report at the time of the submission.

Please note, any information submitted in a BCT report becomes part of the student’s educational record (subject to FERPA) and may be disclosed to the student upon the student's request. Although any reporter can request to remain anonymous when submitting a BCT report, it is most helpful if the report lets the student know that a report is being submitted to the Office of the Dean of Students.


What Occurs After a BCT Report is Filed

Once a report has been filed, the BCT Leadership Team will receive an automatic notification of the submission via email. The BCT Case Manager then reviews the report and verifies the information. The BCT Case Manager may modify or update the report as needed to record the most accurate depiction of the student concern. After review of the report, appropriate outreach will be conducted, often within minutes but no later than one business day.

Depending on the information received, the BCT Case Manager may or may not ever contact the reporter after reviewing the report. However, if a reporter ever has follow-up questions or concerns regarding the status of a referral, the reporter may contact the BCT Case Manager anytime.