Loyola University Chicago

Office of the Dean of Students

Division of Student Development

Coordinated Assistance & Resource Education (CARE)

CARE is short for “Coordinated Assistance and Resource Education,” and is a term that signifies the mission of the Office of the Dean of Students. All of us here in the Office of the Dean of Students care for our students and strive to make decisions and offer outreach that exemplifies this mission. 

CARE services can be conducted through formal and informal means. Such services may include outreach on behalf of a student to faculty or other campus partners, connecting students with appropriate campus or community resources, or simply checking in with a student to offer guidance and support, among other actions.

Services can be offered to students who seek out assistance for themselves or are referred to the DOS for support through a difficult situation or period. If students are referred to our office for CARE services outreach will be conducted, but students will have an option to respond and accept outreach efforts.

If a referral is made as a result of a concern that a student may be in potential risk of harming themselves or others, CARE referrals may be reassigned to the Behavioral Concerns Team (BCT).

CARE referrals are distinguished from referrals to the BCT in that they are often independent of any behavioral concern about a student and/or indicate a lower-level concern that does not warrant mandated intervention.

Examples of circumstances that would be appropriate for CARE outreach may include, but are not limited to, instances where a student…

  • experiences the loss of a loved one
  • faces unusual financial difficulties
  • appears to be struggling academically or is not attending classes regularly
  • seeks (on one’s own) mental health or other health-related support but is unsure where to go
  • reports feeling overwhelmed or uncomfortable transitioning to campus
  • may otherwise benefit from a personal referral or other personalized outreach to connect the student with support resources available on campus
  • experiences feelings of isolation or disconnection from peers

CARE services offer students a less intrusive and more empowering option for obtaining assistance.

If you are interested in obtaining CARE services or in making a referral for services, contact Kimberly Moore, Assistant Dean of Students and Case Manager for CARE referrals, or call the DOS at 773-508-8840. CARE referrals can also be submitted through use of an online referral form. CARE referrals can be submitted by a student, parent, guardian, faculty, staff, administrator, or other concerned party looking to assist a student.

All CARE outreach will be conducted with privacy and sensitivity.  At times, information may need to be shared with campus partners outside the Office of the Dean of Students to serve a student’s legitimate interest. However, such sharing of information will be done in consultation with the student and with extreme discretion.