ECSI Loan Servicing
Loyola University Chicago is pleased to have Heartland Educational Computer Systems Incorporated (ECSI) handle the billing and customer service of some of your student loans, including Perkins, Nursing, and other Loyola-based student loans. Heartland ECSI is a billing service for the University, not a collection agency. We believe this change will greatly benefit you as a borrower.
How to Find Loan Information
One of the many features of the ECSI service is that you now have the ability to access your account on the Internet at www.heartlandecsi.com. Through this site, you will be able to:
- Make credit card and automatic check payments
- Verify when payments have been received
- Enroll in electronic billing
- Update address and phone information
- Obtain loan payoff amounts
- Download forms to request a forbearance or deferment on your account
How to Log on to ECSI
School Code: N9
Account Number: Social Security Number
Password: The 5-digit PIN is located at the bottom of your billing statement
*If you do not have your PIN, please contact ECSI at 888.549.3274.
ECSI bills the 15th of every month, and payment is due the 1st of the following month. Payments are always due the 1st of each month and must be sent directly to ECSI. To properly credit your loan account, loan payments are not accepted at the Office of the Bursar.
Check and money order payments must be made payable to Loyola University Chicago. Send payments to:
Loyola University Chicago
C/O Educational Computer Systems, Inc.
100 Global View Drive
Warrendale, PA 15086
Make sure to enclose the stub found at the bottom of your statement. Please include the borrower's account number on the check to ensure accuracy in posting the payment to the appropriate account.
If you have questions, please contact ECSI at 888.549.3274.