You can access CARE services by submitting a "Personcal Concern (CARE) referral," for yourself or another Loyola student. If you have an emergency or urgent concern, please call Campus Safety at 773.508.SAFE (7233) or Chicago emergency services at 911. All other student concerns can be referred to our CSAA team in the Office of the Dean of Students by submitting a report using the CSAA homepage:
CARE is short for Coordinated Assistance and Resource Education. CARE services are designed to assist and support students through challenging times. When a student requests CARE services or is referred to CARE services they are given an opportunity to work with a member of the Office of the Dean of Students to gain awareness of, or access to various resources, engage in dialogue about solutions, and ultimately gain support to assist with navigating difficult or challenging situations. CARE services are not meant to replace BCT referrals. If a student is experiencing specific mental health concerns that demonstrate concerning behavior, a BCT referral should be filed.
CARE services vary depending on the situation. Examples include, but are not limited to:
- Personal 1-1 support to navigate a difficult experience and discuss various options or solutions.
- Assistance in managing financial hardship, navigating general mental health concerns, social and emotional transition to campus.
- Assistance with communicating specific needs with faculty, staff, supervisors, family and friends when addressing personal concerns.
Students who access CARE services are assured privacy and sensitivity. At times, however, information may need to be shared with campus partners outside of the DOS in order to make sure a student’s needs are met or safety is supported. Resolution of CARE matters will be conducted with extreme discretion and respect for the student’s dignity.
CARE services do not replace these valuable resources. Instead, they work to connect students to a strong network of support. Often students feel overwhelmed by having to make contact with multiple offices across campus and instead seek out a central point of contact with whom to consult to learn where to go next. CARE services offer a single point of contact and are designed to reduce the "bounce" effect students sometimes feel while trying to navigate campus resources.