Loyola University Chicago

Tutoring Center

Student Academic Services

Our Staff


Director, Learning and Academic Success



Phone: 773.508.7700

Contact for: Anything relating to student learning and academic success!


Jessie LaChance, Associate Director, Tutoring Center 

Pronouns: she, her, hers

E-mail: jlachance1@luc.edu

Phone: 773.508.3776

Contact for: Course-Based Academic Support, Supplemental Instruction

Jessie oversees academic support initiatives, including Supplemental Instruction (SI) and Peer Tutoring, and works closely with the Success Coach Program and UNIV 112: Strategies for Learning course. A youthworker by trade, she enjoys being a facilitator of student leadership and development and promoting academic success within the Loyola community. Jessie graduated from the University of Minnesota for both her undergraduate and graduate degrees in Youth Studies and Educational Psychology respectively. Prior to joining the Loyola team, she worked in a variety of youth serving organizations in Chicago and the Twin Cities providing positive opportunities for young people to grow and develop within themselves. Jessie loves to play volleyball, attend trivia nights, and explore all the great restaurants Chicago has to offer. 

Fun Fact: Jessie loves roller coasters, with Millenium Force at Cedar Point her all-time favorite!


Rich Rowlands, Assistant Director, Learning and Academic Success


Pronouns: He/Him

E-mail: rarnold1@luc.edu

Phone: 773.508.7765

Contact for: Success Coach Program, UNIV 112/114: Strategies for Learning, Students on Academic Probation, Academic Concern Reports

Rich Rowlands coordinates academic support and outreach initiatives such as the university's Success Coach program, the Strategies for Learning courses, and Rambler Success Program. He was previously faculty at Arrupe College. He is currently finishing a PhD program in education policy at Loyola. As a graduate researcher, he has published in academic books, journals, and magazines, as well as worked as a curriculum consultant. Previously, he was a social studies/special education teacher and did product research for Google. Rich is a music, movie, and travel aficionado who has traveled to much of the world.

Fun Fact: Rich will eat anything! He's eaten food from all around the globe. The most unusual might be escamol in Xochimilco MX.

August Winters, Coordinator, Tutoring Center

Pronouns: they/them/theirs


Phone: 773.508.7784

Contact for: Peer Tutoring, Faculty and Campus Partner Collaborations

August oversees peer tutoring initiatives in the Tutoring Center. They work to create space for students to thrive in higher education and care for holistically supporting students during their time at Loyola. August completed their bachelor’s degree in Sustainable and Renewable Energy Technology at Illinois State University and their master’s degree in Student Affairs in Higher Education at Slippery Rock University of Pennsylvania. For the past two years they have supervised undergraduate students at Slippery Rock who work to educate their campus community on various health and wellness topics. They also spent a year at Carnegie Mellon University supporting students through their academic and leadership journeys. In their free time August can be found riding their bike or going on a long walk while enjoying some good music or a podcast. 

Fun Fact: August loves doing puzzles, sudoku, or reading to slow down and recharge.  


Trang Nguyen, Tutoring Program Assistant

Pronouns: She/her

Program of Study: MEd in Secondary Education

Fun Fact: I love plants - especially tropical and houseplants! This has led to many accidental purchaes, but it adds to my collection of more than 20.


An Phan, ACE Tutoring Program Assistant

Pronouns: She/her

Program of Study: EdS School Psychology

An Phan is an interdisciplinary professional drawing from over 5 years of experience in music education, public policy research, special education and higher education. This fall semester An is excited to be joining the ACE and Tutoring Center at Loyola University as the Tutoring Program Assistant (TPA) and the ACE Tutoring Coordinator. Currently An is an EdS School Psychology student in the School of Education at Loyola University. An has received a Bachelor of Musical Arts in Psychology and Piano Performance, and a Master of Education in Educational Psychology.