Loyola University Chicago

Tutoring Center

Student Academic Services

Our Staff


Betsi Burns, Director, Learning and Student Success

Pronouns: she, her, hers

E-mail: bburns4@luc.edu

Phone: 773.508.7700

Contact for: Anything relating to student learning and student success!

Betsi Burns oversees student learning, retention, and success initiatives at Loyola. She received her bachelor’s degree in Psychology and Law and Society with Phi Beta Kappa honors from Purdue University, her master’s degree in Higher Education Administration from Northwestern University, and is currently pursuing her PhD in Sociology from Loyola University Chicago. Betsi currently serves as Director of Learning and Student Success at Loyola University Chicago, and is passionate about supporting students in various capacities. With her experience in athletics, academic advising, and program development, Betsi is dedicated to providing students with excellent student development services, as well as challenging them to make the most of their own college experiences. Betsi has held administrative leadership positions at Northwestern University and currently serves on Council for Student Success, and chairs the Student Academic Services Assessment Committee. In her role, Betsi oversees the Student Accessibility Center, the Tutoring Center, and manages the Sullivan Center building operations. She is also a member of AHEAD (Association on Higher Education and Disability), NASPA (Student Affairs Administrators in Higher Education) and NACADA (the Global Community for Academic Advising).

Fun Fact: I'm the mommy of Scout, a wonderful rescue dog (she rescued us!).


Jessie LaChance, Associate Director, Tutoring Center 

Pronouns: she, her, hers

E-mail: jlachance1@luc.edu

Phone: 773.508.3776

Contact for: Course-Based Academic Support, Supplemental Instruction

Jessie oversees academic support initiatives, including Supplemental Instruction (SI) and Peer Tutoring, and works closely with the Success Coach Program and UNIV 112: Strategies for Learning course. A youthworker by trade, she enjoys being a facilitator of student leadership and development and promoting academic success within the Loyola community. Jessie graduated from the University of Minnesota for both her undergraduate and graduate degrees in Youth Studies and Educational Psychology respectively. Prior to joining the Loyola team, she worked in a variety of youth serving organizations in Chicago and the Twin Cities providing positive opportunities for young people to grow and develop within themselves. Jessie loves to play volleyball, attend trivia nights, and explore all the great restaurants Chicago has to offer. 

Fun Fact: Jessie loves roller coasters, with Millenium Force at Cedar Point her all-time favorite!


Assistant Director, Tutoring Center




Phone: 773.508.7765

Contact for: Success Coach Program, UNIV 112: Strategies for Learning, Students on Academic Probation


August Winters, Coordinator, Tutoring Center

Pronouns: they/them/theirs


Phone: 773.508.7784

Contact for: Peer Tutoring, Faculty and Campus Partner Collaborations

August oversees peer tutoring initiatives in the Tutoring Center. They work to create space for students to thrive in higher education and care for holistically supporting students during their time at Loyola. August completed their bachelor’s degree in Sustainable and Renewable Energy Technology at Illinois State University and their master’s degree in Student Affairs in Higher Education at Slippery Rock University of Pennsylvania. For the past two years they have supervised undergraduate students at Slippery Rock who work to educate their campus community on various health and wellness topics. They also spent a year at Carnegie Mellon University supporting students through their academic and leadership journeys. In their free time August can be found riding their bike or going on a long walk while enjoying some good music or a podcast. 

Fun Fact: August loves doing puzzles, sudoku, or reading to slow down and recharge.  

Adminstrative Assistant, Learning & Student Success