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CURA Network

Parent and Family Resources

Parent and Family Resources

Every student's journey at Loyola University Chicago is unique. Whether your student is in their first semester or preparing to graduate, they may encounter personal, academic, or financial challenges along the way. While students are taking greater ownership of their college experience, families remain an invaluable source of encouragement, guidance, and perspective. They are also often the first to recognize when a student may need additional support.

If you're concerned about your student, we encourage you to reach out. You know your student better than anyone, and your perspective can help us better understand how to support them.

The CURA Network is Loyola's coordinated system for responding to student concerns and connecting students with the campus partners best equipped to support their individual needs. Through this collaborative approach, concerns are reviewed and routed to the appropriate office, whether that involves the Office of the Dean of Students, the Office for Equity & Compliance, Student Accessibility Services, the Office of Student Conduct and Conflict Resolution, or another campus partner. Our shared goal is to help students access resources, navigate challenges, and remain successful at Loyola.

WHEN SHOULD I SUBMIT A CONCERN?

You do not need to know exactly what type of support your student needs before reaching out. If something feels different or you're worried about their well-being, we encourage you to submit a concern through the CURA Network.

Families commonly reach out when a student is:

  • Experiencing significant stress, anxiety, or emotional distress
  • Struggling academically because of personal circumstances
  • Experiencing financial hardship or basic needs challenges
  • Coping with a medical concern, hospitalization, or family emergency
  • Navigating a difficult personal or relationship situation

If you're wondering whether you should submit a concern, the answer is usually yes. We'd much rather learn about a concern early than after a student has been struggling on their own.

WHAT HAPPENS AFTER I SUBMIT A CONCERN?

Every concern submitted through the CURA Network is reviewed and routed to the campus partner best equipped to respond.

Depending on the nature of the concern, a staff member may reach out directly to your student, connect them with resources, coordinate with other university offices, or provide ongoing support when appropriate. Every student's situation is unique, and our response is tailored to their individual needs.

If you believe your student or someone else is in immediate danger, call Campus Safety at 773.508.SAFE (7233) or 911.

FREQUENTLY ASKED QUESTIONS

MY STUDENT IS CLEARLY STRUGGLING BUT WILL NOT TALK TO ME. HOW CAN I HELP?

Students are sometimes reluctant or embarrassed to share their struggles with their parents and may be more open to speaking with a staff member. We will contact your student to offer assistance.

I AM CONCERNED ABOUT MY STUDENT’S SUDDEN CHANGE IN BEHAVIOR. WHAT SHOULD I DO?

If you are concerned for the immediate safety of your student or the community, please contact Campus Safety right away: 773.508.SAFE (7233).

If your concern is urgent but is not an emergency, please report your student concern or contact the Office of the Dean of Students during business hours to discuss options and resources at 773.508.8840.

IF I REPORT A CONCERN, AM I GETTING MY STUDENT OR OTHER STUDENTS INVOLVED IN TROUBLE?

When addressing any student concern, we are committed to caring for the whole student. In cases where a student may have violated a Community Standard, the Office of Student Conduct and Conflict Resolution will address the alleged misconduct and may initiate the student conduct process. All other student concerns are addressed by the Office of the Dean of Students.

MY STUDENT HAS A DIAGNOSED MEDICAL OR MENTAL HEALTH CONDITION. SHOULD I NOTIFY SOMEONE?

While some parents and students do share information with key areas like the Wellness Center and the Student Accessibility Center, it is your student’s choice to share any information they feel comfortable disclosing if it will help their success at Loyola.

I HAVE CONCERNS/QUESTIONS ABOUT SAFETY ON CAMPUS. WHERE CAN I GET INFORMATION?

Call Campus Safety at 773.508.SAFE (7233) or visit their website for more information: Campus Safety.

CAMPUS RESOURCES