Nicole Johnson-Scales is Senior Vice President and head of community development for Fifth Third Bank Chicago. She joined the company in 2002 with more than 15 years of experience in banking and financial services.
Nicole is a strategic business executive skilled at creative thinking to drive business results. She has expertise in organizational leadership, planning, project management, and leveraging corporate social responsibility to drive business goals.
Nicole oversees the bank’s community development efforts, charitable contributions, and compliance with the Community Reinvestment Act. She serves as chair of the bank’s Community Advisory Board. Nicole has received numerous awards for her business, community service and philanthropic work, including Chicago Leader of Color; Most Powerful & Influential Women; Woman of Excellence; and Chicago’s Top 40 Game Changer.
Prior to joining Fifth Third Bank, Nicole served as assistant vice president at Citibank, responsible for deepening relationships with businesses by promoting retail solutions.