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This page contains the protocols necessary to report and to respond to a positive case of COVID-19 at Loyola University Chicago.

Reporting a Positive Case

Students, faculty, and staff who have tested positive for COVID-19 must report their case to the University as soon as possible or up to two weeks after diagnosis. If you have tested positive for the virus, please contact us at COVID-19report@LUC.edu or by calling 773-508-7707. All COVID-19-related questions or feedback should continue to be sent to COVID-19support@LUC.edu.

If you are reporting a positive case by phone, please leave your name and phone number in your message so that our contact tracers can return your call. If you are a student living on campus, please also include which residence hall you live in.

Once notified of a positive case through email at COVID-19report@LUC.edu or via phone at 773-508-7707, contact tracers will follow up with the diagnosed person, investigate the case, and perform any needed contact tracing in a confidential and expedited fashion.

Students, faculty, and staff are not responsible for contact tracing. Loyola has established protocols for contact tracing and its own contact tracing team.

Reporting for Others

Caring for the well-being of our community is a group effort. Therefore, it is the obligation of the diagnosed person—not a fellow student, faculty, or staff member—to self-report their case. Students, faculty, and staff members who are aware of COVID-19 cases should not report on behalf of the diagnosed person but should encourage them to self-report.

Privacy

It is the University’s responsibility to respect and maintain the privacy and anonymity of individuals who have tested positive for COVID-19 or who may be part of any contact tracing investigation. In accordance with the Family Educational Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA), the University, along with public health authorities, is not allowed to share the identification of any of these individuals, nor will we provide any information that may compromise confidentiality.

Monitoring COVID-19 Symptoms

The University has developed a Symptom Checker application to promote your own health and safety and to improve awareness of the symptoms of COVID-19. Symptoms of COVID-19 may include fever greater than 100.0 F, chills, cough, runny nose, sore throat, difficulty breathing, loss of sense of taste or smell, headache, muscle aches, abdominal pain, diarrhea, and vomiting. It is strongly recommended that you use the application on a daily basis. It is available for use via your browser and also within the Loyola mobile application. Information on how to download and use the Loyola mobile application can be found here.

If you are feeling sick or experiencing symptoms of COVID-19, you should not go to Loyola’s surveillance testing sites to be tested. People experiencing symptoms of COVID-19 should self-quarantine and be administered a diagnostic test at the following locations: 

  • Faculty and staff should schedule their test with their health care provider or preferred testing site. 
  • LSC and WTC students may get their test at the Wellness Center. 
  • HSC students may get their test at the Employee and Student Health (Outpatient Center). 

If you have not tested positive for COVID-19 but are experiencing COVID-19-related symptoms, please remain at home and reach out to the following for guidance and care: 

  • Students at Lakeside campuses, including ABSN students: Call Dial-a-Nurse at 773-508-8883. 
  • Biomedical graduate students and medical students at HSC: Call Employee and Student Health Hotline at 708-216-1170. 
  • Faculty and staff: Call your medical provider.

Students Who Test Positive

Reporting protocol

Students who test positive for COVID-19 must report their case immediately to COVID-19report@LUC.edu or by calling 773.508.7707. This policy applies to students who test positive anywhere, whether on Loyola’s campuses or at an off-campus COVID-19 testing site.  

Failure to self-report a positive COVID-19 case is a violation of University policy; students may be referred to the Office of Student Conduct & Conflict Resolution (OSCCR) for a policy violation. 

Requirement to self-isolate

Students who test positive must self-isolate for 10 full days. A student’s ID will be deactivated for their entire isolation period. A student may not leave their residence hall (if living on campus) or appear on campus at all during this time period. Off-campus students should not leave their home and are not permitted anywhere on campus, either. 

Failure to isolate for the full 10 days is also a policy violation and is subject to reporting through OSCCR. 

Students' academic responsibilities

Students should reach out to each of their professors and explain that they have tested positive for COVID-19 and will be unable to attend class. Faculty are asked to work with each student individually to help them keep up with in-person lectures through class notes on Sakai. Students are encouraged to continue turning in assignmentsif possible. If it’s not possible to turn in assignmentsstudents should work out extended deadline dates with each faculty member. If you are a student who needs help with tutoring, contact the Tutoring Center as virtual appointments may be available while you are in isolation. 

Providing proof of positive diagnosis

Faculty may ask a student for confirmation of the diagnosis if they feel it’s needed in order to work individually with each student. If the practice before the pandemic was to ask for a doctor’s note, faculty may want to ask for this information. A student has a right not to share that positive report. The Wellness Center will not provide notes to students. If a student was seen at the Wellness Center, staff can provide an appointment card confirming their appointment date and time. No medical information will be released to faculty without a signed written consent from the student.  

Students who are extremely ill or hospitalized should contact the Office of the Dean of Students for assistance. 

Self-isolation requirements

A student may return to campus when:

  • At least 10 days have passed since symptom onset and
  • At least 24 hours have passed since resolution of fever without the use of fever-reducing medications and
  • Other symptoms have improved. Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation.

If you do not have symptoms but had a positive test, you must isolate for 10 days since testing positive. The date of first positive test for COVID-19 should be used in place of the date of symptom onset.

If you need to isolate, the Wellness Center will provide you with the mental health support you may need throughout your isolation period. Learn more.

Note: Individuals with weakened immune systems may need to isolate longer. Students should consult with their own medical provider or the Wellness Center to determine when it is safe to end the isolation period. The Wellness Center will not provide serologic testing to end isolation earlier than 10 days.

Residential Students (Private Bathroom)

You have tested positive for COVID-19 and are required to remain in isolation in order to prevent the infection from spreading to others in our community. Your personal information and diagnosis will remain confidential. We encourage you to share your diagnosis with your family. The information below outlines the support you will receive during your period of isolation.

Residence Hall Information

If you live locally and your family wants to come to campus and bring you home to complete your isolation, this is fine. We strongly discourage the use of public transportation. All family members should follow face covering guidelines while traveling to and from campus. Please inform the Care Coordinator if you choose to leave campus to continue your quarantine/isolation at home.

  • You are required to isolate in your residence hall space until you have received medical clearance. While in isolation, you may not leave your room for any reason and you may not host any visitors at all. This includes leaving your room to do laundry. This is critical for the health and safety of the residential community, and we are expecting your cooperation.
  • Deliveries or drop-offs for you at your residence hall will need to be picked up by a friend in your building who can bring the item(s) to your door.
  • The COVID Care team will be in frequent communication with you during your isolation period. In case of emergency while in isolation, please contact the Care Coordinator. They can be reached 24 hours a day at 773-508-8087.
  • All COVID-19 rules and guidelines of Loyola are still in effect.
  • Your student ID access to your current room assignment will be deactivated until you are cleared to leave the building.

For emergency maintenance concerns (clogged toilet, significant leak) please submit a work ticket via the online system found on LUC.edu. Please state that your unit is COVID impacted.

  • The Care Coordinator will be your contact for important information related to your medical care. This includes the directed use of a pulse oximeter and any over the counter medications instructed for your use by medical professionals.
  • Meals will be provided while a student is in isolation should a student indicate to the Covid Care Coordinator that they are needed.

Vaccinated people who live with someone who tests positive should stay masked and test on day 3-5 but do not have to isolate or quarantine.

Residential Students (Shared Bathroom - LSC)

You have tested positive for the COVID-19 virus and are required to remain in isolation in order to prevent the infection from spreading to others in our community. Your personal information and diagnosis will remain confidential. We encourage you to share your diagnosis with your family. The information below outlines the support you will receive during your period of isolation.

Residence Hall Information

  • If you live locally and your family wants to come to campus and bring you home to complete your isolation, this is fine. We strongly discourage the use of public transportation. All family members should follow face covering guidelines while traveling to and from campus. Please inform the Care Coordinator if you decide to leave campus to continue your quarantine/isolation at home.
  • Your isolation will continue in your room with your private bathroom. In some instances, you may be relocated to an isolation hall. Loyola’s Care Coordinator will be in touch with you about the transition to isolation. The Care Coordinator is available 24 hours a day, seven days a week. Please put this number in your phone immediately 773-508-7707.
  • While in isolation, you may not leave the building, and you may not host any visitors at all.
  • Any family member or friend that wants to deliver something to you while you are in isolation must do so between the hours of 12 p.m. – 1 p.m. Central time. The Care Coordinator will be available to receive items at that time ONLY. Please contact the coordinator before 12 p.m. the day of your delivery to make sure you receive your items.
  • All COVID rules and guidelines of Loyola are still in effect, including the required wearing of face covering/masks any time while outside of your room including hallways, stairwells, common lounges, and common kitchen areas and practicing distancing protocols.
  • Your room will have a shared bathroom and the regular items in a student room.
  • A linen packet (including sheets and towels) will be in the room for you to use while you are there, so you do not need to bring linens into the building.
  • You should bring only what you know you will need while in isolation—clothing, toiletries, academic success items (books, laptop, etc.). You will not be able to access your regularly assigned space.
  • Your student ID access to your current room assignment will be deactivated until you are clear to return. If you are isolation in an isolation hall. You will receive a key to your assigned room for the isolation period.
  • For emergency maintenance concerns (clogged toilet, significant leak), please call the Covid Care Coordinator at 773-508-8087.
  • Meals will be provided while a student is in isolation should a student indicate to the Covid Care Coordinator that they are needed.

Vaccinated people who live with someone who tests positive should stay masked and test on day 3-5 but do not have to isolate or quarantine.

Residential Students (Shared Bathroom - WTC)

You have tested positive for the COVID-19 virus and are required to remain in isolation in order to prevent the infection from spreading to others in our community. Your personal information and diagnosis will remain confidential. We encourage you to share your diagnosis with your family. The information below outlines the support you will receive during your period of isolation.

Residence Hall Information

  • If you live locally and your family wants to come to campus and bring you home to complete your isolation, this is absolutely fine. We strongly discourage the use of public transportation. All family members should follow face covering guidelines while traveling to and from campus. Please inform the Care Coordinator.
  • You will be relocated within Baumhart Hall. Loyola’s Care Coordinator will be in touch with you about the transition to your new space. The Care Coordinator is available 24 hours a day, seven days a week. Please put this number in your phone immediately 773-508-7707.
  • While in isolation, you may not leave the building and you may not host any visitors at all.
  • All COVID-19 rules and guidelines of Loyola are still in effect, including the required wearing of face covering/masks any time while outside of your room, including hallways, stairwells, common lounges, and common kitchen areas, and practicing distancing protocols.
  • Your room will have a private bathroom, a full-sized refrigerator, microwave, and the regular items in a student room.
  • A linen packet (including sheets and towels) will be in the room for you to use while you are there, so you do not need to bring linens into the building.
  • You should bring only what you know you will need while in isolation—clothing, toiletries, academic success items (books, laptop, etc.). You will not be able to access your regularly assigned space.
  • Your student ID access to your current assignment will be deactivated until you are clear to return. Upon arrival to your new space in Baumhart Hall, you will receive a key to your assigned room for the isolation time period.
  • There will be both a thermometer and pulse oximeter in your room for your personal use. These items should remain in the room when you leave.
  • There is no available laundry for students in isolation at Baumhart.
  • For emergency maintenance concerns (clogged toilet, significant leak), please submit a work ticket via the online system found on LUC.edu.
  • Meals will be provided while a student is in isolation should a student indicate to the COVID Care Coordinator that they are needed.

Vaccinated people who live with someone who tests positive should stay masked and test on day 3-5 but do not have to isolate or quarantine.

Off-Campus Students

You have tested positive for the COVID-19 virus and are required to remain in isolation in order to prevent the infection from spreading to others in our community. Your personal information and diagnosis will remain confidential. We encourage you to share your diagnosis with your family. The information below outlines the support you will receive during your period of isolation.

Housing

If you live locally and your family wants to come to campus and bring you home to complete your isolation, this is absolutely fine. We strongly discourage the use of public transportation. All family members should follow face covering guidelines while traveling to and from campus. Please inform the Care Coordinator.

  • You are required to isolate in your off-campus residence until you have received documented medical clearance.
  • Loyola’s Care Coordinator will be in touch with you about important information related to your medical care. In case of emergency while in isolation, please contact the Care Coordinator. They can be reached 24 hours a day at 773-508-8087.
  • While in isolation, you should not leave your apartment for any reason, and you should not host any visitors at all. This is critical for the health and safety of you and any roommates you may have. The CDC recommends the following to minimize exposure to those with whom you live:
    • Wash hands frequently
    • Wipe down high touch surfaces frequently with a household disinfectant product
    • Stay in a separate room from other household members, if possible
    • Use a separate bathroom, if possible
    • Avoid contact with other members of the household and pets
    • Don’t share personal household items, like cups, towels, and utensils
    • Wash your own dishes and utensils in hot water with soap, as soon as you are finished using them
    • Wear a cloth face covering when around other people
    • Open windows to increase air circulation
  • Do not come to campus; as a reminder, all COVID-19 rules and guidelines of Loyola are still in effect.

Faculty/Staff Who Have Tested Positive

Faculty

Faculty who test positive for COVID-19 should report their case immediately to COVID-19report@LUC.edu or by calling 773-508-7707. They are required to stay off campus and self-isolate for 10 days and should consult with their Department Chair, Program Director, or Associate Dean for further guidance.

A faculty member who tests positive for COVID-19 may return to campus when:

  • At least 10 days have passed since symptom onset and
  • At least 24 hours have passed since resolution of fever without the use of fever-reducing medications and
  • Other symptoms have improved. Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation.

If you do not have symptoms but had a positive test, you must isolate for 10 days since testing positive. The date of first positive test for COVID-19 should be used in place of the date of symptom onset.

Note: Individuals with weakened immune systems may need to isolate longer. Faculty should consult with their own medical provider to determine when it is safe to end the isolation period.

Staff

Staff who test positive for COVID-19 should report their case immediately to COVID-19report@LUC.edu or by calling 773-508-7707. They are required to stay off campus and self-isolate for 10 days. 

A staff member who experiences mild symptoms may work remotely if possible. If working remotely is not possible, contact Human Resources as related to pay status. An employee who is sick with severe COVID-19 symptoms and cannot work should report absence to Matrix Absence Management.  

A staff member who tests positive for COVID-19 may return to campus when:  

  • At least 10 days have passed since symptom onset and  
  • At least 24 hours have passed since resolution of fever without the use of fever-reducing medications and  
  • Other symptoms have improved. Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation.  

If you do not have symptoms but had a positive test, you must isolate for 10 days since testing positive. The date of first positive test for COVID-19 should be used in place of the date of symptom onset.  

Note: Individuals with weakened immune systems may need to isolate longer. Faculty should consult with their own medical provider to determine when it is safe to end the isolation period. 

Exposure to COVID-19

If you were exposed to someone who tested positive for COVID-19, please follow the following protocol.

What is exposure/close contact?

Close contact is defined as being within six feet of a person who is positive for COVID-19 for a total of 15 minutes or more.  

Vaccinated Exposed Individuals

Individuals who have received the full vaccine doses, do not need to quarantine if exposed to an individual with COVID-19, as long as it has been two weeks since their last dose. 

Fully vaccinated people with a known exposure to someone with suspected or confirmed COVID-19 need to be tested three to five days after exposure and wear a mask in public indoor settings for 14 days or until they receive a negative test result. Learn more

Non-Vaccinated Exposed Individuals

Exposed individuals who are not vaccinated and have been in close contact with someone who has COVID-19, including exposure to a family member or close contacts outside of Loyola, need to quarantine

Though CDC and CDPH continue to endorse quarantine for 14 days for close contacts of COVID-19 cases, the CDC also offers the following options: 

  •  A 10-day quarantine (no COVID-19 testing is required if the individual remains asymptomatic and can ensure self-monitoring for illness symptoms for the full 14 days)  
  •  A seven-day quarantine (with COVID-19 testing between days five and seven) may be sufficient, as long as the COVID-19 test is negative and the individual continues to self-monitor for illness symptoms for the full 14 days.  

Non-fully vaccinated people should quarantine and test immediately after being identified, and, if negative, test again in five to seven days after last exposure or immediately if symptoms develop during quarantine.

Recently Recovered from COVID-19

People who have tested positive for COVID-19 within the past three months and have recovered do not have to quarantine or get tested again if exposed to a person with COVID-19 as long as they do not develop new symptoms.

Testing

Anyone with symptoms of COVID-19, regardless of vaccination status, should be tested.

Symptom Assessment

If exposed, monitor your symptoms. Check your temperature twice a day and watch for COVID-19 symptoms and, if possible, stay away from people who are at higher risk for getting very sick from COVID-19.

Consult with a health care provider if you become sick and exhibit COVID-19 symptoms. If you test positive for COVID-19, report your case to Loyola as soon as possible.

Contact Tracing

Case investigation and contact tracing (CT) are fundamental activities that involve working with a patient (symptomatic and asymptomatic) who has been diagnosed with an infectious disease to identify and provide support to people (contacts) who may have been infected through exposure to the patient. This process prevents further transmission of disease by separating people who have (or may have) an infectious disease from people who do not. Case investigation and contact tracing are most effective when part of a multifaceted response to an outbreak.

Students, faculty, and staff are not responsible for contact tracing. Loyola has established protocols for contact tracing and its own contact tracing team. Once notified of a positive case through email at COVID-19report@LUC.edu or via phone at 773-508-7707, contact tracers will follow up with the diagnosed person, investigate the case, and perform any needed contact tracing in a confidential and expedited fashion.

How does contact tracing work?

Classroom Protocol for Faculty

Below is what faculty need to know if there is a positive diagnosis in your classroom. For additional information or clarification, please contact your department chair, program director, or associate dean. You may also email COVID-19support@LUC.edu.

If a student tells you they have tested positive for COVID-19

Encourage them to report their diagnosis 
Please encourage students to report their diagnosis to COVID-19report@LUC.edu or 773.508.7707, if they have not already done so. 

Prepare for contact tracing 
Students in your class 48 hours before diagnosis or symptoms 

If the student was in your classroom up to 48 hours prior to the diagnosis or onset of symptoms, a Loyola COVID care coordinator will email you to request a seating chart for a particular class. Please ensure that the seating chart is legible, as the coordinators need to identify and contact people who had “close contact” with the test-positive student. If the seating chart is handwritten, they will also ask you to include the UVIDs of all the students on your seating chart. It may take the coordinator up to 24 hours to contact you. DO NOT attempt to do your own contact tracing. 

Close contact is defined as being within six feet of a person who is positive for COVID-19 for a total of 15 minutes or more over a 24-hour period. Individuals with close contact, and who are not vaccinated need to quarantine for 7 days. They must have a negative COVID-19 test on days 5-7 and be free of symptoms to end their quarantine, and must quarantine a full 7 days.  

People that are vaccinated and were in close contact with a person who is test positive for COVID-19 do not need to quarantine, can attend classes, and should have a COVID-19 surveillance test on days 3-5 of exposure.  

Students who test positive for COVID-19, regardless of vaccination status, must remain in isolation for a full 10 days and are not permitted to come to class.  Students in isolation will have their ID’s turned off to limit access. Covid care coordinators will work with students in isolation to assist them as needed.  

Students NOT in your class 48 hours before diagnosis or symptoms 

If the student was not in your class or the class occurred more than 48 hours prior to the positive test or symptom onset, you likely will not be contacted by the COVID care coordinator, as 48 hours is the standard for contact tracing.     

Continue teaching in-person 
Faculty do not need to move a class online when a student tests positive from your classroom, unless you are exposed and unvaccinated. Please consult with your department chair, associate dean, or program director if there are any questions about this process. 

Respect student privacy 
To honor students’ privacy, faculty should not tell a class who has tested positive. Faculty are encouraged to remind students that all Loyolans can participate in surveillance testing for COVID-19 on all three campuses. Find the testing hours and locations on the On-Campus COVID-19 Testing Program webpage. 

Encourage sick students to stay home 
Faculty can also remind students that if they do not feel well, including having cold or flu symptoms of any kind, they should stay home.  Faculty should remind students to use the symptom checker every day before coming to class.  

We also encourage you to test if symptomatic. Students at the Lake Shore Campus and Water Tower Campus can receive diagnostic PCR testing at the Wellness Center. Students at the Health Sciences Campus can either participate in SHIELD testing or test at the occupational/student health clinic located at the Outpatient Center. Faculty and staff should visit their preferred diagnostic testing site in the community for a diagnostic test. 

Work with students in quarantine or isolation 
Please work with students in quarantine or isolation to help them to stay up to date with lecture material through Sakai, readings, and group work over Zoom. Also work with the student for quiz or test make up, once they are no longer in isolation.   

Guidance on asking for proof of diagnosis or testing results 
You may ask a student for confirmation of the diagnosis if you feel you need that in order to work individually with each student. If your practice pre-COVID was to ask for a doctor’s note, you may want to ask for this information. A student has a right not to share that positive report. Wellness Center will not provide notes to students. If a student was seen at the Wellness Center, staff can provide an appointment card confirming their appointment date and time. No medical information will be released to faculty without a signed written consent from the student.  

An individual that tests positive for COVID-19 should not test again for 90 days, so there is no need to ask for a negative test before students return to the classroom. The student should follow the Positive Diagnosis Protocol’s guidance on when they can return. 

If you are exposed or diagnosed with COVID-19

If you can continue to teach 
If you have a positive COVID-19 test or if you are not vaccinated and were exposed but are able to continue teaching remotely, please consult with your department chair, associate dean, or program director about moving your course online for a minimum of 10 days. Please ensure that your students, chair, associate dean, program director, and appropriate administrative assistants are aware of a class moving online temporarily.   

If you are too sick to teach 
In the event a faculty member is too ill to teach online, please consult with your department chair, associate dean, or program director so that a substitute can be identified to fill in temporarily. 

Cleaning Protocol

Following a positive diagnosis, Loyola will ensure that cleaning is performed according to the latest CDC guidelines. All common spaces (including classrooms) will be cleaned at least once daily, and private offices will return to pre-COVID cleaning and trash removal schedules. If a space requires disinfection, Contact Tracers will initiate a disinfection cleaning request with Facilities. Loyola’s housekeeping vendor has assembled a team of employees who have received enhanced training to effectively respond to a confirmed case of COVID-19 in accordance with the protocol below. This protocol was prepared using best practices recommended by the Global Biorisk Advisory Council, as well as CDC guidelines.

Cleaning Request

If a space requires disinfection, a cleaning request will be received from the contact tracing team and will contain the following information:

Cleaning Request Info Required:

  • University Stakeholder Type (Student, Faculty, Staff, Athlete, etc.)
  • Department
  • Date individual was last on campus
  • Locations identified for enhanced cleaning
    • Campus
    • Building
    • Room Number/Area
  • Additional on campus locations where the person spent time and meet threshold for additional cleaning (Damen Dining, Gentile Center, IC, etc.)
    • Campus
    • Building
    • Room Number/Area

Process

  • Identify areas requiring disinfection. Through Loyola’s contact tracing process, the Contact Tracer will provide the Facilities Department with the on-campus locations requiring enhanced COVID-19 cleaning. To properly identify service locations, the following information is needed from the Contact Tracer: Campus, Building, Room # or specific area within a building.
  • Facilities Management will input this information into our FM work order software for workflow and tracking purposes. 
  • Housekeeping will develop a cleaning schedule based on the information provided by the Contact Tracer. Anticipated turnaround times will be shared with relevant stakeholders. Prioritization of resources will be focused in residence halls, academic spaces, and offices, in that order.    
  • Areas identified through the Contact Tracer will have visible signage indicating that space is closed for enhanced cleaning. Where possible, identified spaces will be well ventilated and closed to the public prior to and during disinfection.   
  • The areas identified for disinfection should be closed to the public and ventilation increased by maintenance staff for a period of 24 hours or as long as possible prior to disinfection. 
  • Disinfect all areas and touch points used or potentially used by the person who is sick. 
  • Where applicable, vacuum the area with the HVAC system or fans temporarily turned off to minimize the escape of viral particles. 
  • Once disinfection is completed, Millard will close out the FM work orders and communicate completion with Facilities. Facilities department will notify relevant stakeholders of completed status.