MFA Getting Started

For step-by-step instructions with screenshots, see MFA: Detailed Instructions. For additional information, consult MFA: FAQs.

1. Install Microsoft Authenticator

Download the free Microsoft Authenticator app from the App Store (iPhone) or Google Play (Android). Make sure the publisher is Microsoft Corporation.

2. Add your Loyola account

Go to the MFA preferences page (LUC.edu/mfapreferences) and choose Add sign-in method > Microsoft Authenticator.

• On a computer: scan the QR code shown on screen with the Authenticator app.
• On your phone only: tap the link to pair your account with the app.

Microsoft will send a test sign-in. Enter the number shown on screen into the Authenticator app to approve it.

3. Add a passkey in Microsoft Authenticator

First, turn on Authenticator as a passkey provider on your phone: 

• iPhone (iOS 17 or later): Settings > General > AutoFill & Passwords > turn on Authenticator.
• Android (Android 14 or later): Settings > Passwords, passkeys and autofill > turn on Authenticator. On Samsung phones this is under General management.

Then return to the MFA preferences page and choose Add sign-in method > Passkey in Microsoft Authenticator. The page sends you to the Authenticator app: tap your Loyola account, tap Create a passkey, and confirm with your face, fingerprint, or PIN.

4. Manage

To add or remove a device or passkey in the future, return to the MFA preferences page. Microsoft automatically uses your most secure sign-in method; you can choose which method is used when that one isn’t available.