Loyola University Chicago
Information Technology Services
Top 5 Services
Technology Roadmap
New Students: Let's get going!
Before you arrive at orientation, please complete the 4 stages of the Technology Roadmap. We have provided short videos and PDFs to guide you through the stages.
LEARN MOREInformation Security Office
Latest Phishing Scams
Read about the latest phishing emails and websites that we have seen. Users should not click any links in these emails and should delete them right away. As a reminder, Loyola will never ask for your password or to verify your account.
LEARN MORENews
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LOYOLA DIGITAL EXPERIENCE
MFA implementation & Information Sessions at HSC, LSC and WTC
Users of Loyola Secure Access (LSA) will be authenticating or logging in via the Global Protect application using Azure Multi-Factor Authentication (MFA) beginning June 25.The process for logging into LSA will combine two factors for authentication – the traditional UVID and password along with a second factor for authentication. See the MFA website for more information.
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ITRS
Sakai Course Retention
In 2018, Loyola's course retention practice increased from 18-months to 2-years for all course sites in the Sakai learning management system. The next course deletion cycle will occur on Friday, July 19, 2019 at 5:00 a.m. CDT. It will include academic terms Spring 2016 [1162], Summer 2016 [1164], Fall 2016 [1166], Winter 2016-2017 [1168], and J-Term 2017 [1171].
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Information Security Improvements
New Protected Location for Instructions and Forms Containing Sensitive Data
Included in the information security improvements and to reduce the risks of data loss, Loyola University Chicago will begin moving some of its documents and forms that deal with sensitive data to a more secure location. In the coming weeks, some of these forms on the HR and Finance webpages will be updated to require a Loyola login via UVID and password to access. This modification will ensure that only authorized personnel have access to the processes that specifically deal with sensitive information. -
Tech Onboarding for Faculty & Staff
Welcome to Loyola from Information Technology Services! We want to help get new faculty and staff get up and running as new members of the Loyola community.
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Virtual Project Management
Loyola Digital Experience
LDE Foundation: Collaboration and Security Program The first or foundational phase of the Loyola Digital Experience (LDE) called LDE Foundation – Collaboration and Security will take the University to the next level for technology and will lay the foundation for the remaining LDE phases. ITS is introducing new technology and applications at the University to strengthen information security and enhance collaboration.
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Services
Exchange Online
Information Technology Services now offers Exchange Online for a more robust back-end with world-class architecture, and integration with Microsoft Office 365.
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Services
Multi-Factor Authentication & Conditional Access
Information Technology Services now offers Multi-factor Authentication (MFA) services to protect your LUC account. Multi-factor authentication is a security protocol that requires you to use more than one authentication mechanism (known as “authentication factors”) to verify your identity at login.LEARN MORE -
ITS Adds to Switchboard Service
To assist the switchboard operators during peak calling times and provide 24/7 routing, Loyola has launched a new interactive voice response system. Callers will still have the option to speak with a live person during business hours.
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UNIVERSITY INFORMATION SECURITY OFFICE
Latest Phishing Scams
Read about the latest phishing emails and websites that we have seen. Users should not click any links in these emails and should delete them right away. As a reminder, Loyola will never ask for your password or to verify your account.
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ITRS
Learning Analytics
Learning analytics has become an increasingly hot topic of discussion in higher education. It can be best described as the process of interpreting course data collected from online interactions with content, activities, and other individuals. The goal is to use this information to improve student engagement and learning outcomes in future courses.
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Information & Technology Showcase
Thank you to all who attended the 2019 Information & Technology Showcase on Feb. 29th. Visit our Information & Technology webpage in order to view pictures from this event. More information about the next Showcase will be available in the Fall.
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Digital Media Services
Equipment Loan Program Updates
Digital Media Services is excited to share that circulation limits for all equipment has been updated to 7-days (increased from the previous maximum of 5-days per loan). With an upgrade to our circulation system over the break, we have revamped our circulation emails to include more useful tips, reminders, and links. We've also made process enhancements with kit accessories, such as rechargeable batteries and USB Cables, to make the checkout process a bit quicker and easier for everyone.
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ITS SERVICE DESK
ITS Help Desk Name Change
The ITS Help Desk has changed its name to the “ITS Service Desk” and has launched a new service portal. Connect to the new service portal on the ITS home page by clicking on any of the three buttons labeled: “Report an Issue,” “Make a Request,” or “Find Answers.” We have added a new email address to contact us, itsservicedesk@luc.edu. The helpdesk@luc.edu contact address remains and our telephone support continues to be the same. Reach us via phone at 8-4ITS, 8-4487, or (773) 508-4487. Please offer suggestions or feedback to assist us with improving this offering by contacting us at itsservicedesk@luc.edu.
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Feature Archive
To review older news announcements and postings, visit our features archive page.
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