Loyola University Chicago
Information Technology Services
Top 5 Services
Resources
Let's get going!
To students new to Loyola, before you arrive at orientation, you’ll have 4 stages to complete on the Technology Roadmap. There are short videos (or PDFs) to review that will guide you through the stages.
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Hosted by University Libraries and ITS
Information and Technology Showcase
Loyola will be hosting its 4th Annual Information & Technology Showcase on Thursday, February 21, 2019 in the Damen Student Center. Come learn about existing information and technology resources already available to the University community. Take advantage of a variety of breakout sessions and a full array of resource tables. All Loyola students, faculty and staff are invited to attend. Registered participants will receive a box lunch and have an opportunity to win excellent raffle prizes including a new laptop computer. Don't delay, register today!
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Digital Media Services
Equipment Loan Program Updates
Digital Media Services is excited to share that circulation limits for all equipment has been updated to 7-days (increased from the previous maximum of 5-days per loan). With an upgrade to our circulation system over the break, we have revamped our circulation emails to include more useful tips, reminders, and links. We've also made process enhancements with kit accessories, such as rechargeable batteries and USB Cables, to make the checkout process a bit quicker and easier for everyone.
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ITS SERVICE DESK
ITS Help Desk Name Change
The ITS Help Desk has changed its name to the “ITS Service Desk” and has launched a new service portal. Connect to the new service portal on the ITS home page by clicking on any of the three buttons labeled: “Report an Issue,” “Make a Request,” or “Find Answers.” We have added a new email address to contact us, itsservicedesk@luc.edu. The helpdesk@luc.edu contact address remains and our telephone support continues to be the same. Reach us via phone at 8-4ITS, 8-4487, or (773) 508-4487. Please offer suggestions or feedback to assist us with improving this offering by contacting us at itsservicedesk@luc.edu.
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LUC Secure Wireless Network
Important Changes to Loyola's Wireless Network
On Monday, August 20, Loyola’s wireless network “loyola” will be retired. All faculty, staff and students currently using “loyola” will need to change their wireless connection to “LUC.” The “LUC” wireless network provides a more secure and encrypted connection to Loyola’s network. If you are currently using “LUC,” no changes are required to your devices.
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HIPAA@Loyola University Chicago
Mandatory HIPAA Training for all Full-Time Faculty & Staff
New this year, as part of Loyola’s efforts to secure personal health information (PHI), the University has implemented required training as part of our efforts to remain in compliance with the Health Insurance Portability and Accountability Act (HIPAA). HIPAA Training for all full-time staff began on August 6 and must be completed by August 31. Training for full-time faculty will begin on September 17. For more information please visit: www.luc.edu/hipaa
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Feature Archive
To review older news announcements and postings, visit our features archive page.
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