Loyola University Chicago
Information Technology Services
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Let's get going!
To students new to Loyola, before you arrive at orientation, you’ll have 4 stages to complete on the Technology Roadmap. There are short videos (or PDFs) to review that will guide you through the stages.
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UNIVERSITY INFORMATION SECURITY OFFICE
Latest Phishing Scams
Read about the latest phishing emails and websites that we have seen. Users should not click any links in these emails and should delete them right away. As a reminder, Loyola will never ask for your password or to verify your account.
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ITRS
Learning Analytics
Learning analytics has become an increasingly hot topic of discussion in higher education. It can be best described as the process of interpreting course data collected from online interactions with content, activities, and other individuals. The goal is to use this information to improve student engagement and learning outcomes in future courses.
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ITRS
Sakai 12 Upgrade
Loyola will be upgrading to Sakai 12 at the conclusion of the spring semester and in time for the start of early summer sessions. The upgrade date is Friday, May 10th. This latest software release provides an improved look and responsive design for better performance on mobile devices. It also offers enhancements to several tools like Assignments, Gradebook, Lessons, Syllabus, and Tests & Quizzes.
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Digital Media Services
Equipment Loan Program Updates
Digital Media Services is excited to share that circulation limits for all equipment has been updated to 7-days (increased from the previous maximum of 5-days per loan). With an upgrade to our circulation system over the break, we have revamped our circulation emails to include more useful tips, reminders, and links. We've also made process enhancements with kit accessories, such as rechargeable batteries and USB Cables, to make the checkout process a bit quicker and easier for everyone.
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ITS SERVICE DESK
ITS Help Desk Name Change
The ITS Help Desk has changed its name to the “ITS Service Desk” and has launched a new service portal. Connect to the new service portal on the ITS home page by clicking on any of the three buttons labeled: “Report an Issue,” “Make a Request,” or “Find Answers.” We have added a new email address to contact us, itsservicedesk@luc.edu. The helpdesk@luc.edu contact address remains and our telephone support continues to be the same. Reach us via phone at 8-4ITS, 8-4487, or (773) 508-4487. Please offer suggestions or feedback to assist us with improving this offering by contacting us at itsservicedesk@luc.edu.
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Feature Archive
To review older news announcements and postings, visit our features archive page.
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