Loyola University Chicago

Student Accessibility Center

Student Academic Services

Our Staff

Betsi Burns, Director, Learning & Student Success

Pronouns: she, her, hers


Betsi Burns received her bachelor’s degree in Psychology and Law and Society with Phi Beta Kappa honors from Purdue University, her master’s degree in Higher Education Administration from Northwestern University, and is currently pursuing her PhD in Sociology from Loyola University Chicago. Betsi currently serves as Director of Learning and Student Success at Loyola University Chicago, and is passionate about supporting students in various capacities. With her experience in athletics, academic advising, and program development, Betsi is dedicated to providing students with excellent student development services, as well as challenging them to make the most of their own college experiences. Betsi has held administrative leadership positions at Northwestern University and currently serves on Council for Student Success, and chairs the Student Academic Services Assessment Committee. In her role, Betsi oversees the Student Accessibility Center, the Tutoring Center, and manages the Sullivan Center building operations. She is also a member of AHEAD (Association on Higher Education and Disability), NASPA (Student Affairs Administrators in Higher Education) and NACADA (the Global Community for Academic Advising).


Debra Miller, Ed.D., CRC, Associate Director



Debra Miller earned her bachelor’s degree in Special Education and Elementary Education from Michigan State University; her master’s degree from the University of Michigan in Rehabilitation Counseling; and her Doctor of Education in Counseling and Higher Education from Northern Illinois University. Debra is a Certified Rehabilitation Counselor. Debra serves as the Associate Director in the Student Accessibility Center. She comes to Loyola from Northern Illinois University where she most recently served as the director in the Disability Resource Center. Debra is also adjunct faculty at NIU in the College of Health and Human Sciences. She is also a member of AHEAD (Association on Higher Education and Disability) and has served in numerous positions on university committees and commissions, as well as the Illinois Board of Higher Education and ILLOWA (Illinois and Iowa chapter of AHEAD). Her passion is empowering students to realize their potential and fulfill their goals. Additionally, supporting faculty and collaborating with campus partners are key factors and essential to this outcome. In her free time, she enjoys kayaking, cycling, cooking, gardening, and spending time with family and friends.


Benjamin Suits Baer, Assistant Director


Ben is excited to be a part of the Loyola family. Ben earned his Bachelor’s degree in Individualized Study from Rochester Institute of Technology in Rochester, NY focusing in biomedical science, Deaf culture, and American history. Afterwards, Ben decided to pursue a Master’s of Higher Education and Student Affairs Administration at Canisius College in Buffalo, NY focusing on disability/accessibility services. While at Canisius, Ben worked at varying higher education institutions in the Buffalo area working in athletics, institutional advancement, residence life, and accessibility services. Ben completed his Master’s thesis with an emphasis on program alumni and their knowledge of disability awareness and culture. Ben is looking forward to being a member of the SAC team.

You can find Ben on the wall at the local climbing gyms. Ben also enjoys reading, watching movies, drinking copious amounts of coffee, hiking, and playing sports. Born in Minnesota, Ben is a diehard fan of the Vikings!


Hollie Apple, Accessibility Specialist

Pronouns: she/her/hers



Hollie Apple completed her undergraduate studies in Psychology at Bradley University and is returning to LUC as a staff member after obtaining her Master's degree in Social Work and Women’s Studies and Gender Studies from the University. Hollie is excited to be with SAC again after working as a graduate assistant for the office while pursuing her degrees. In her free time, she enjoys reading, embroidery, hanging out with her cats, baking, and playing video and tabletop games.


Elisa Flores, Accessibility Specialist

Pronouns: she/her/hers


Picture of Elisa Flores

Elisa Flores earned her bachelor’s degree in Health Sciences with an Emphasis in Rehabilitation Services and received her master’s degree in Rehabilitation Counseling from Northern Illinois University. She was born and raised in Chicago and currently holds the Certified Rehabilitation Counselor (CRC) credential. She is also a Licensed Professional Counselor (LPC) in the state of Illinois. Prior to coming to Loyola University Chicago, Elisa has past experience in employment and job training for people with disabilities and worked for Chicago Public Schools within the Office of Diverse Learner Supports+Services. She is passionate about disability advocacy and social justice in addition to serving Latinx, LGBTQ+, and other marginalized communities. In her free time, she enjoys dancing, listening to music, spending time with family/friends, and playing with her mini goldendoodle named Wrigley!


Elizabeth Okrzesik, Accessibility Specialist

Pronouns: she/her/hers



Elizabeth Okrzesik completed a bachelor’s degree in Human and Educational Services at Illinois State University and earned a master’s degree in Disability Studies from City University of New York (CUNY) School of Professional Studies.  Elizabeth is excited to pursue her passion by helping college students realize their dreams through higher education.  For fun, Elizabeth enjoys watching movies, crafting, and playing strategic board games.


Eric Perry

Administrative Assistant, Learning & Student Success

Pronouns: he/him/his


Eric Perry earned his bachelor’s degree in Psychology from Purdue University. He spent the next two years serving with the Public Allies and AIDS United AmeriCorps programs, where he provided testing, counseling and case management services to people living with HIV/AIDS. After relocating to Chicago, he worked as a case manager, connecting people newly diagnosed with HIV/AIDS to medical care. In addition to Loyola, he also bartends in the Northalsted neighborhood, and serves as member of the Chicago Black Drag Council representing service industry staff. He is passionate about social justice, mental health, and serving the Black and LGBTQ+ communities. 

In his free time, he is an avid professional tennis fan, and loves music. He enjoys concerts, traveling the world, and spending time back home with his large family.