First Stop Health
Faculty and staff have access to First Stop Health’s (FSH) Virtual Counseling solution which makes accessing short-term mental health care even easier for benefits eligible faculty and staff, and their immediate family members.
First Stop Health is a virtual mental health resource, and provides support for mental well-being anytime, anywhere. This resource offers Loyola benefits-eligible faculty and staff, and their family members 24/7 access to short-term, solution-focused counseling via app, web or phone. Plus, there is zero cost for faculty/staff and their family members to access this care.
Accessing Mental Health Resources
Learn More
Get Started
- Use the First Stop Health (FSH) mobile app, online or call 888-691-7867 to request your counseling visit
- Scheduled visits take place Monday thru Friday, between 8:00AM - 8:00PM
- Visits can be completed by phone or video
- Up to 7 immediate family members are also eligible to use the service
Reasons to speak with a counselor:
- Stress
- Anxiety
- Depression
- Grief
- Marital/Relationship issues
- Drug/alcohol dependencies
- And more
First Stop Health Counselors
All First Stop Health counselors are U.S.-based and licensed to practice in the state from where you are calling.
Expansion of First Stop Health Resources
Effective January 1, 2026 First Stop Health will be expanding your access to wellness resources beyond Mental Health. A First Stop Health visit costs $0. There are no hidden fees!
Health Coaching
You now have access to wellness specialists who can help you reach your health goals. Talk to a licensed health coach, registered dietitian, or certified diabetes educator.
Virtual Primary Care
The average cost for a primary care visit in the United States is between $80-$175. That's without any procedures or tests! You now have access to compassionate, board-certified primary care providers. Get ongoing health support when and where it's convenient for you!
Virtual Urgent Care
Visiting the ER when it's not an emergency can leave you with a hefty surprise bill. You now have access to 24/7 care from board-certified providers who can help diagnose, treat, and provide personalized medical advice via phone or video!
Accessing Expanded Services
To access the mental health practitioners, primary care, and other virtual services, please visit the First Stop Health website for more details.
11.2.2026