Loyola University Chicago

Human Resources

Health Insurance

‌‌Loyola University Chicago offers a choice of health, dental and vision plans as part of a high-quality benefits package that helps you stay well and protect yourself and your family.
  • New employees have 31 days after the date of hire to enroll in the medical plan, along with other benefits options.
  • Current employees can make changes to their benefit elections during the Annual Open Enrollment Period each fall or 31 days from the date of a qualifying life event (e.g. birth of a child, loss of coverage, etc.)
Helpful links: 
‌Questions about your benefits? Talk to ALEX!

 

ALEX is an interactive decision-support tool that acts as an informative, virtual benefits counselor to help you learn more about Loyola University Chicago's comprehensive benefits in a personalized way. The benefits of using ALEX include:

  • ALEX speaks in plain English – no insurance jargon
  • The experience is highly interactive and engaging
  • ALEX personalizes and customizes each session
  • It feels like you’re having a real conversation with a benefits expert
  • ALEX can be accessed anytime, anywhere there’s an internet connection
  • It’s totally anonymous! You are not enrolling in benefits – just discovering all of the options
Loyola Advantage PPO Medical Plans
‌Loyola University Chicago provides medical coverage for employees through the Loyola Advantage PPO 1 & 2 plans. The plans do not require you to sign up with a particular hospital or physician when you enroll. Each time you need care, you can visit any doctor or hospital you choose, but you receive a higher level of benefits if you choose a home hospital or BCBSIL network provider.  For complete information on the Loyola Advantage PPO plans, please see the Benefits Booklet, located in the Resources section (upper right).
 
  • Summary of Benefits & Coverage Loyola Advantage PPO Plans
  • How can I get a new ID card? If you’ve misplaced or lost yours, you can print a temporary card or request a new one in Blue Access for Members(SM) (BAM)or call BCBSIL customer service at 866.266.3674.
    • PPO 1 Plan Group ID #: 200864 & PPO 2 Plan Group ID #: 208490
  • To find out if a particular hospital or physician is a part of the PPO network, contact BlueCross BlueShield Member Services at 866.266.3674 or http://bcbsil.com/providers.
    • You can search from this website by selecting "Plan Networks" and selecting Participating Provider Option [PPO]. You can search by state, zip code or address. If looking for a doctors at the Loyola Medical Center (Home Hospital) please search by the main hospital address or by zip code.
MDLIVE - Telemedicine
Board Certified doctors can visit with you either by phone or secure video to help treat any non-emergency medical conditions.
  • MDLIVE doctors can diagnose your symptoms, prescribe medication, and send prescriptions to your pharmacy of choice.
  • The virtual visit will only cost you $44. Plus, it allows you to connect with a doctor in the comfort of your home or office without needing a pre-scheduled appointment.
  • Contact MDLIVE at MDLIVE.com/LUC,  download the MDLIVE App from the App Store, Google Play or Windows Store or call 1.800.770.4622.
 
Loyola Advantage BCBS IL PPO  Contact Information
BCBSIL Customer Service: 866.266.3674
Access BCBSIL online:  Blue Access for Members(SM) (BAM)
PPO 1 Group ID #: 200864
PPO 2 Group ID #: 208490
CVS Caremark will manage your prescription benefits just like your health insurance company manages your medical benefits. Outpatient prescriptions (mail order and specialty) must be filled through CVS Caremark. Retail pharmacy prescriptions can be filled at CVS, Walgreens, Target, Walmart, and many more participating pharmacies. You will receive a separate prescription drug ID card from CVS Caremark. For complete information on Prescription Drug Coverage, please see the Benefits Booklet, located in the Resources section (upper right). 
 
Register online with CVS Caremark at www.Caremark.com to:
  • Locate pharmacies (60,000+)
  • Check plan coverage
  • Print a temporary card or request new/additional card(s)
  • Set up access for family members.
  • Set up shipping/billing/payment info
  • Check medication costs
  • A complete list of what drugs are excluded
How can I get a new or additional ID card? You can print a temporary card or request a new one online at www.Caremark.com or call customer service at 888.202.1654.  If you do not have your card, you can use the following information to obtain a prescription: Reference RX BIN#:  004336 & GROUP#:  RX0804
 
Call and speak with CVS Caremark customer service:  888.202.1654
*SPECIAL NOTE ABOUT PRESCRIPTIONS FOR CONTRACEPTIVES:  In order to obtain these prescriptions, you will need to obtain and utilize a separate RX bin # and ID #, along with a SEPARATE ID card from CVS Caremark. The RX BIN # is: 004336 and the Group # is: RX3923. Contact 1-888-924-8738 to enroll in the Contraceptives Coverage and receive your separate ID card.
Loyola Advantage PPO Plan Insurance Cards
Faculty and staff newly enrolled in the Loyola Advantage PPO plan will receive their insurance cards in the mail 2-3 week after enrollment.
  • If you need a new or additional card(s) at any time, contact Blue Cross Blue Shield IL directly at 866.266.3674 or Blue Access for Members(SM) (BAM).
  • Please provide the group number when requesting a Temp ID card or additional/replacement card.
    • PPO 1 group number: 200864 & PPO 2 group number: 208490
  • Card(s) are issued in policy holder name only, and not in dependent names.

CVS Caremark Prescription Drug Insurance Cards
If you need a new or additional card(s) at any time you can print a temporary card or request a new one online at www.Caremark.com or call customer service at 888.202.1654.

  • If you do not have your card, you can use the following information to obtain a prescription: Reference RX BIN#:  004336 and GROUP#:  RX0804.
  • Card(s) are issued in policy holder name only, and not in dependent names.
Contraceptive Prescriptions
In order to obtain contraceptive prescriptions, you will need to obtain and utilize a separate RX bin # and ID #, along with a SEPARATE ID card from CVS. The RX bin # is: 004336 and the Group # is: RX3923
  • Contact 1-888-924-8738 to enroll in the Contraceptives Coverage and receive your separate ID card.
  • For a list of covered contraceptives, please refer to the Preventative Care Contraceptive List.
NOTE: Effective January 1, 2018, CVS Caremark can provide client's with a 30-day retail supply for contraceptives.
 
Loyola University Chicago is a Catholic institution, and has a (birth control coverage) exemption as a "religious employer" and prescriptions for contraceptives are excluded on the Loyola medical plan. However, there is a program available whereby you can obtain certain contraceptive prescriptions at no cost to you, as part of the Affordable Care Act. 

YOU NEED TO ENROLL IN A SEPARATE PROGRAM TO GET THE BENEFIT:
  • In order to obtain contraceptive prescriptions, you will need to obtain and utilize a separate RX bin # and ID #, along with a SEPARATE ID card from CVS. The RX bin # is: 004336 and the Group # is: RX3923
  • Contact 1-888-924-8738 to enroll in the Contraceptives Coverage and receive your separate ID card.
  • For a list of covered contraceptives, please refer to the Preventative Care Contraceptive List.
NOTE: Effective January 1, 2018, CVS Caremark can provide client's with a 30 day retail supply for contraceptives.

If you have additional questions regarding Alex, or benefits provided at Loyola, please feel free to contact the Benefits team.

Edited: 11/10/16, 12/20/16, 12/21/16, 02/24/2017, 12/8/17, 12/11/17, 1/5/18
Learn how to make benefit elections in Employee Self-Service: Enrollment Guide - Employee Self-Service