Loyola University Chicago

Human Resources

Long-Term Care Insurance

Long term care is the type of help people may need when they are not able to perform some activities of daily living (ADLs) by themselves due to an illness, disability, or severe cognitive impairment (such as Alzheimer’s) or similar irreversible dementia. LifeSecure’s Policyholder Support and department is available Monday through Friday 8am-7pm EST by calling 888-575-8246 or by emailing PHS@yourlifesecure.com
 
  • New hires have 90 days from their date of hire to apply with Simplified Underwriting. This is a one-time offer and will not be offered on an annual basis.
    • If employees apply for coverage after 90 days, they will need to complete full medical underwriting.
  • Spouses/partners are also eligible to participate in Loyola’s Long Term Care insurance at group rates.
  • LifeSecure offers a 2.0 and 3.0 version. Compare the differences in the LifeSecure 2.0 vs 3.0 Comparison Flyer to see which product is right for your needs.
Please see the 2023 Benefits Highlights for additional information.
All full-time faculty, staff, and part-time regular employees scheduled to work twenty (20) or more hours per week are eligible to voluntarily enroll in Long Term Care Insurance provided through LifeSecure.
To *enroll in LifeSecure's Group Long-Term Care Insurance plan, employees must visit the website, which includes information about premiums and rates. Employees can download the proper forms to complete and mail to LifeSecure; their mailing address is located on the forms.
 
*Employees will not be able to enroll online. Please follow these basic steps:
  • To enroll in the Loyola University Long-Term Care Insurance plan, please call the dedicated enrollment line at 855.568.6236.
  • To apply online or run quotes, please follow the instructions below:
    • Go to LifeSecure
    • Under "login" in the top right corner, select "Worksites & Associations"
    • Enter the Loyola University Chicago group number: 01508V
Employees will not receive payroll deductions; payments will be made directly to LifeSecure.
Vendor Contacts
Long-Term Care Insurance  LifeSecure

LifeSecure
888.575.8246

LifeSecure’s Policyholder Support and department is available Monday through Friday 8am-7pm EST by calling 888-575-8246 or by emailing PHS@yourlifesecure.com. To update your personal information or submit a change of address please send an email with your Full Name and Account Number to: phs@yourlifesecure.com.

Mailing address:


Lifesecure Insurance Company
PO Box 300
New Hudson, MI 48165

Fax: 877-226-0925 

CNA stopped offering group long-term care insurance to new enrollees as of February 1, 2016. At this time, Loyola University Chicago switched Long-Term Care providers from CNA to LifeSecure
 
CNA-Related Questions
If you have any questions regarding your CNA coverage, direct billing, or premium rate increases, please contact CNA at 1.800.262.4580.

Your payments are already currently made directly to LifeSecure. If you have any questions on your coverage, direct billing or premium rate increases, please contact LifeSecure at 1.855.568.6236.

  • Loyola University Chicago group number: 01508V