The following questions are compiled to provide as many answers as possible to your concerns relating to Loyola University Chicago and the coronavirus. They have been sourced from thousands of emails, social media posts, and inquiries to leadership. If you have an individualized question or don't find your question or a thorough-enough answer below, please reach out to covid-19support@LUC.edu.

As questions and answers evolve with a rapidly changing environment, each individual question will be updated with a time stamp. You are able to perform an open search and view by recent questions, theme, and audience.

Search the FAQS


Do completely online students need to upload their COVID-19 vaccination cards? (07/12/21 12:00 AM)

We are asking all online students to be vaccinated to participate in any on-campus events or programming, including the use of academic resources like the library and other on-campus services like the career center. You can also win prizes through LU Lottery when you upload.

How will I know if my COVID-19 vaccination card or my vaccination exemption was approved? (07/12/21 12:00 AM)

You will get an email if your COVID-19 vaccination card or exemption was approved. You can check your vaccination card upload status anytime in Loyola Health. If your vaccine status bar is green, you are good to go.

Should I upload my COVID-19 card before I've had a second dose of a vaccine? (07/12/21 12:00 AM)

You should wait until you've gotten a second dose of the vaccine before uploading your vaccination card. Following your second dose, you can upload your card to Loyola Health.

What happens if I do not upload by COVID-19 vaccination before the deadline? (07/12/21 12:00 AM)

Students who have not uploaded their vaccination cards or received approval for an exemption by Friday, August 6 will not be able to access campus buildings when the fall semester begins.

Is the intercampus shuttle running? (05/19/21 12:00 AM)

No, intercampus shuttle service has been suspended. We currently plan to resume full shuttle service in the fall 2021 semester. Please check our Return to Campus site for updates.

Will the Information Commons and campus libraries be open and available to students? (05/19/21 12:00 AM)

University libraries will be open with limited capacity restrictions. Access is restricted to current Loyola students, faculty, and staff; or by appointment. No alumni access, reciprocal borrowing, or general visitor access is permitted.

For the latest information on library access please visit the University Libraries website.

Are the dining halls open? (05/19/21 12:00 AM)

Dining halls at the Lake Shore and Water Tower campuses are closed for the summer. The Health Sciences Campus is operating at a limited capacity. We expect all campus dining halls to reopen at full capacity for the fall semester.

What is the policy on international students getting vaccinated before the fall semester? (04/30/21 12:00 AM)

If you are an international student planning to study at Loyola this fall, please contact the Office of International Student and Scholar Services at ISSS@LUC.edu for more information on how to achieve compliance with LUC’s vaccine mandate.

Who can I contact about getting an exemption from the COVID-19 vaccine requirement? (04/28/21 12:00 AM)

Please check the Loyola vaccine website for details on exemptions. If you believe you qualify or have additional questions, please contact COVID-19support@LUC.edu.

Please note that all requests will be reviewed and only those that meet the specific stated requirements will be granted.

Will students be required to be vaccinated before returning for the fall semester? (04/22/21 12:00 AM)

Yes. After reviewing guidance from the Centers for Disease Control and Prevention (CDC), Chicago Department of Public Health (CDPH), and the University’s COVID-19 Health Care Advisory Working Group, the most effective, efficient, and safest way to return to campus is to require all students to be vaccinated before returning for the fall 2021 semester.

If not fully vaccinated (two weeks after your last dose) by the start of the 2021-2022 academic year (or your move-in date), students will be unable to live in residence halls, attend in-person classes, or participate in on-campus events.

Can I receive an exemption from the COVID vaccine requirement? (04/22/21 12:00 AM)

Loyola will grant exemptions for medical or religious reasons. Medical exemption requires a letter from a health care provider stating that the immunization is medically contraindicated. Religious exemption requires a signed written statement from the student describing the reason for the exemption and must include the following, as dictated by the State of Illinois:

  • An explanation of the reason for exemption in your own words that is based on an identifiable religious tradition and/or established interpretation of principles of faith.
  • An indication of whether this religious belief constitutes an objection to all immunizations or only this vaccine; if it is not an objection to all immunizations you must explain the religious basis for not receiving this particular immunization
  • A statement that the student (or parent/guardian if the student is under 18) is aware they will be prohibited from attending classes and dorms in the case of a vaccine preventable outbreak or exposure

    Please note that a request for exemption does NOT guarantee that you will be granted one.

    Please contact COVID-19support@LUC.edu for more information.

  • Does Loyola require students to be vaccinated for things other than COVID-19? (04/22/21 12:00 AM)

    Yes, Loyola has several immunization requirements for students, as determined by the State of Illinois. Required vaccines include:

  • Measles (2)
  • Mumps (2)
  • Rubella (2)
  • A series of 3 diphtheria/tetanus shots; one must be TDAP, and must be given within the last 10 years prior to enrollment
  • Meningitis (required if student is under the age of 22; must be given on or after the age of 16 years: Menomune and Meningitis B do NOT meet this requirement)

    In addition, Loyola recommends students be vaccinated for Hepatitis B, Influenza (during flu season), and Varicella.

  • My student ID has been deactivated due to compliance issues. What should I do? (04/21/21 12:00 AM)

    Students who have been cited for failing to comply with testing guidelines should first get tested at one of the sites on campus as soon as possible. For those living in residence halls, they should speak to their res hall front desk worker about access to their dorm. Questions about compliance issues and ID reactivation can be sent to COVID-19compliance@LUC.edu.

    If I am living off campus and sick with COVID-19, is there a place I can go to be taken care of for meals and isolate from my roommates? (12/08/20 12:00 AM)

    Unfortunately, students living off campus will need to isolate and quarantine in their home/apartment.

    What is a HEERF Student Share Grant Fund? (12/02/20 12:00 AM)

    The COVID-19 pandemic has created unforeseen hardships on students, families, and our greater community. Fortunately, the federal government’s Coronavirus Aid, Relief, and Economic Security Act (CARES Act) includes a Higher Education Emergency Relief Fund (HEERF) that provides emergency financial aid grants to eligible students for expenses related to the disruption of campus operations due to COVID-19 (HEERF Student Share Grant Funds).

    In 2020, we disbursed approximately $5 million in HEERF grants to our students for eligible expenses incurred this past spring. More information on HEERF can be found at LUC.edu/heerf.

    What if I come in contact with a person who has tested positive with COVID-19? (09/08/20 12:00 AM)

    Should you be exposed to someone who has tested positive with COVID-19, please follow the guidance below from the CDC:

  • Stay home and monitor your health
  • Stay home for 14 days after your last contact with a person who has COVID-19
  • Watch for fever (100.4◦F), cough, shortness of breath, or other symptoms of COVID-19
  • If possible, stay away from others, especially people who are at higher risk for getting very sick from COVID-19

    Under additional guidance from the CDPH, if symptoms develop at any time during the 14 days you are at home, you should be evaluated and tested for COVID-19 as soon as possible. All close contacts (with or without symptoms) should be tested between days five and nine after exposure to a positive case. Information on testing for Loyola students can be found here.

    A negative result does not rule out the potential for developing COVID-19 and does not clear an individual from returning to public settings sooner than 14 days from the date of last exposure. Quarantine for 14 days is essential to continue to monitor for symptoms.

    A positive result that was obtained at a place somewhere other than through Loyola-provided testing should be reported to COVID-19report@LUC.edu. If positive, individuals should isolate themselves until:

  • It has been at least 10 days since the onset of the individual’s illness or specimen collection date;
  • The individual’s symptoms, including cough, have improved; and
  • The individual is free from fever without the use of fever-reducing medications for at least 24 hours.

  • What should I do if I live with someone who tests positive for COVID-19? (08/28/20 12:00 AM)

    If you are living in a residence where someone tested positive for COVID-19, it is essential to monitor your own symptoms and take steps to reduce your exposure to COVID-19 in the shared residence. If one of your roommates has COVID-19 and was not diagnosed by the Wellness Center, they must self-report their positive case by calling 773-508-7707 or by emailing COVID-19report@luc.edu. Ideally, a person who is sick with COVID-19 should self-isolate in a private space with a private bathroom.

    For students who are living in a residence with someone who has COVID-19: All close contacts (with or without symptoms) should be tested between five and nine days after exposure to a positive case. Loyola students can get tested at the satellite Wellness Clinics.

    For more information on this process, please visit our Health and Safety page on the Return to Campus website.

    If Loyola is conducting COVID-19 testing, will the University report positive test results? (08/28/20 12:00 AM)

    We have established a COVID-19 testing dashboard, which will reflect all testing data and positive COVID-19 cases that result from Loyola-provided testing. This dashboard does not reflect any testing or positive case results from tests provided by any non-Loyola, private, or community-based testing service. The dashboard also excludes any designated positive cases reported in person, via email or phone.

    To view the testing dashboard, click here.

    Is Loyola conducting contact tracing? (08/28/20 12:00 AM)

    Yes. Loyola University Chicago has developed its own contact tracing team who will have access to details relevant only for contact tracing purposes. The contact tracing team will consist of contact tracers, care coordinators, contact tracing coordinator, team leads, team clinician (can be registered nurses, nurse practitioners, or physicians), and a supervisor.

    The data obtained during a case investigation and contact tracing will then be entered into a secure platform known as Go.Data, an outbreak investigation tool developed by the World Health Organization for field data collection during public health emergencies. The tool includes functionality for case investigation, contact follow-up, visualization of chains of transmission (including secure data exchange), and is designed for flexibility in the field to adapt to the wide range of outbreak scenarios. 

    For more information on this process, please visit our Health and Safety page on the Return to Campus website.

    Is the Wellness Center open? (08/07/20 12:00 AM)

    Yes, the Wellness Center will still be open, and numerous resources will continue to be available both in person and remotely. Clinical services for group and individual counseling will continue via telehealth for Illinois residents, and we anticipate being able to offer longer-term care than usual since only Illinois residents are eligible for these services

    For more information on available services, visit the Wellness Center website.

    Who can I turn to if I am feeling anxious and depressed?  (03/11/20 12:00 AM)

    Please visit our resource at the Wellness Center online for information on getting started finding help.

    Does the money for the paychecks of Federal Work Study students come from the federal government or does from the universities internal funds or somewhere else? If the money comes from the federal government, how often does Loyola receive the funds to pay Federal Work Study students? (04/27/00 12:00 AM)

    Federal Work Study (FWS) is an optional component of a financial aid award given to students, on an annual basis, per completion of the FAFSA, earned through part-time employment on campus or in the Community-Based Federal Work Study Program.

    Federal Work Study is a program of the federal government allocating funds to colleges and universities. For Loyola University Chicago, federal funds generally subsidize 60 percent of students' wages and Loyola funds the remaining portion. The FWS payroll is paid to the students by Loyola and then the federal portion is reimbursed to Loyola by the federal government twice a month.


    Do I have to wear a mask on campus? (07/31/21 12:00 AM)

    In light of new Centers for Disease Control and Prevention (CDC), Chicago Department of Public Health (CDPH), and Cook County Department of Public Health (CCDPH) guidance and substantial levels of COVID-19 transmission in the city of Chicago and surrounding counties, masks are now required in all public spaces and in all buildings at all Loyola campuses. This applies to all students, faculty, staff, and campus visitors who are vaccinated or unvaccinated.

    Loyola will continue to review its mask policy based on local health guidance and as we monitor levels of COVID-19 transmission. We will communicate any policy updates in as timely a fashion as possible. The most up-to-date guidance can always be found on the Return to Campus website.

    What is the mask policy at the Health Sciences Campus? (07/27/21 12:00 AM)

    Regardless of your vaccination status, Loyola now requires that all faculty, students, and staff wear an appropriate face mask coverings in all common spaces and classroom settings in buildings at the Health Sciences Campus. While our requirements may change in the future, currently we feel it is more congruent and less confusing to require the use of a face mask whenever you are within the school buildings. Failure to comply with this requirement will be considered disruptive and a lack of appropriate professional conduct. Accordingly, you will be asked to leave the premises until you observe our required masking policy and in addition will receive a note of concern in your professionalism competency file.

    If I receive the COVID-19 vaccine, do I still need to participate in surveillance testing? (05/19/21 12:00 AM)

    Beginning Sunday, May 23, 2021, vaccinated Loyolans will no longer be required to participate in COVID-19 surveillance testing. This decision is based on the latest guidance from the Centers for Disease Control and Prevention (CDC) and the Chicago Department of Public Health (CDPH).

    Individuals who have not been vaccinated or who have not uploaded their vaccine record to the University will still be required to test when on campus.

    What is Loyola's policy for individuals on campus who are required to test but do not? (05/19/21 12:00 AM)

    Students, faculty, and staff who have not been vaccinated and are thus required to continue surveillance testing will receive a warning for their first and second failures to comply. After that, campus access will be revoked. For full details, please see our testing compliance policy page.

    I can no longer access my testing portal. What should I do? (05/19/21 12:00 AM)

    Loyola is transitioning from EPIC to Point and Click (PnC), a more sophisticated patient portal. For those still participating in SHIELD testing, you will need to create a new PnC account. To do so, register at the website below using the URL and Agency Code.

    Website: portal.shieldillinois.com Faculty and Staff Agency Code: yy5790vw-emp Student Agency Code: yy5790vw-stu

    After that information is submitted, you will be sent a verification code to enter and confirm your identity. Once enrolled, individuals can select a time and date to test. Doing so creates a QR code in the patient account. Please bring a screenshot/printout of that QR code to your appointment. If you need assistance creating an account, call SHIELD's support line at 217-265-6059; the line is open 24 hours a day, seven days a week.

    How will vaccine distribution impact decision-making at Loyola? (05/17/21 12:00 AM)

    All operating decisions going forward will be based on a variety of metrics, including vaccination rates, local COVID-19 case counts, and testing positivity rates. We also expect to receive additional guidance in the coming months from Loyola experts and public health officials from the city of Chicago and the state of Illinois.

    More details about our phased approach to fully reopening our campuses can be found on our Return to Campus website.

    What is Loyola's reasoning for requiring students to get the vaccine? (04/30/21 12:00 AM)

    Loyola University Chicago's immunization/vaccination requirement is informed by our Jesuit, Catholic commitment to the common good, solidarity, and justice. Given the serious nature of the pandemic and the safety, efficacy, and availability of the COVID-19 vaccines, we are rightly called to make reasonable efforts to protect one another through vaccination. Those who are immunized prevent disease not only in themselves but also protect the vulnerable among us by preventing disease from spreading to pregnant women, infants, children, the elderly, and others who may be compromised by illness or social circumstance.

    Our vaccine requirement is informed by Catholic reasoning on the principle of moral cooperation, our obligation to the common good, and the guidance offered by the Archdiocese of Chicago and the Holy See through the Congregation for the Doctrine of the Faith.

    When can Loyola faculty, staff, and students get the vaccine in Chicago? (04/19/21 12:00 AM)

    As of April 19, all members of the Loyola community age 16 and older can get vaccinated in Chicago.

    For information on how and where to get your vaccine, please visit our COVID-19 vaccine information site.

    What is the difference between the available vaccines? (04/16/21 12:00 AM)

    Three COVID-19 vaccines have been approved for emergency use in the United States: Pfizer, Moderna, and Johnson & Johnson. The Pfizer and Moderna vaccines are what are known as mRNA vaccines while the Johnson & Johnson vaccine is a viral vector vaccine. Both types produce the same intended result, which is that the immune system produces antibodies to fight the virus.

    The Pfizer vaccine requires two doses (recommended to be three weeks apart) and is approved for use in anyone ages 16 and up. It has a 94.9 percent efficacy rate in the United States.

    Moderna’s vaccine also requires two doses, recommended at four weeks apart, and is approved for ages 18 and up. It has a 94.1 percent efficacy rate in the United States.

    The primary difference of the Johnson & Johnson vaccine is that it requires only one dose. It is also approved for ages 18 and up and has a 72 percent efficacy rate, although it has an 85.4 percent efficacy against severe disease, which is higher than that of Pfizer.

    Can I receive the vaccine at Loyola? (04/16/21 12:00 AM)

    While Loyola University Chicago is not able to broadly distribute the vaccine on its campuses at this time, vaccine appointments are currently available through Loyola Medicine. If you are an existing patient of Loyola University Health System, click here for instructions on how to schedule your vaccine appointment. New patients can also create a MyLoyola account to begin the process of scheduling an appointment.

    Will study abroad programs be offered in the fall 2021 semester? (04/14/21 12:00 AM)

    Loyola is pleased to announce that the John Felice Rome Center will reopen for the fall 2021 semester. At this time, however, Loyola will continue to suspend student participation in all other study abroad programs and activities through the fall semester.

    Does it matter which of the available COVID-19 vaccines I get? (03/17/21 12:00 AM)

    In short, no. Although they vary in efficacy, all three vaccines considered to be very effective. Individuals should whichever vaccine is available to them as soon as they are eligible.

    Can people who are fully vaccinated still spread COVID-19? (03/17/21 12:00 AM)

    While it seems that COVID-19 vaccination adequately protects against asymptomatic infection, we do not know that for certain. What data we do have indicates that those who are vaccinated appear to 70 percent protected from asymptomatic infection, and more data on this is emerging. Therefore, there is still chance for infection despite vaccination. Regardless of whether or not you are vaccinated, individuals still need to wash their hands frequently, wear masks, social distance, and follow CDC guidance.

    Where can I get vaccinated? (03/17/21 12:00 AM)

    Your vaccination site will depend largely upon where you live. The most up-to-date information will be found on your state or city public health department website. Many locations are now offering vaccines with no appointment needed.

    For people living or working in Chicago, you can register to receive a vaccine at zocdoc.com/vaccine. This site is also being used by many other states.

    How will we achieve herd immunity on our campuses? (03/17/21 12:00 AM)

    Achieving "herd immunity" or "community immunity" is a situation where a sufficient proportion of a population at large, not just the Loyola community, is immune to an infectious disease (through vaccination and/or prior illness) to make its spread from person to person unlikely. In this setting, even unvaccinated persons may be protected because the disease has little opportunity to spread within the community.

    It is estimated that 70 percent or more of the U.S. population will need to be immune to achieve community immunity to COVID-19. We need to make additional significant progress with COVID-19 vaccination to achieve such a level of immunity in the U.S. Even if the majority of our campus community is vaccinated, this does not mean we have reached a level of herd immunity that will allow us to return fully to a pre-COVID state.

    Will Loyola have in-person classes in fall 2021? (03/10/21 12:00 AM)

    Yes. We plan to return fully to our Chicagoland campuses in fall 2021 with in-person classes and residence hall occupancy. This decision was based on the best available data and intelligence, and with the health, safety, and overall wellness of our community in mind.

    Since the pandemic began, Loyola University Chicago has continuously monitored the spread of the coronavirus and implemented protocols and plans based on the guidance of public health experts—both inside and outside of Loyola—on what is legally allowed and medically advisable (LAMA). We are optimistic about in-person instruction in the fall.

    What factors led to Loyola's decision for reopening in the fall? (03/10/21 12:00 AM)

    We have seen several positive trends, including:

  • Health and safety protocols: Our on-campus surveillance testing program has been successful. Similarly, compliance with mask wearing and social distancing has been high. As a result, the COVID-19 positivity rate in our community has been low, and we have seen little evidence of transmission in classrooms or residence halls this spring.
  • Positive trends: Generally, the local COVID-19 transmission rate is moving in the right direction.
  • Vaccine distribution: Current federal projections indicate that there will be enough vaccine supply for all American adults by the end of May, so the majority of our Loyola community will have the opportunity to be vaccinated by the start of the fall semester.

    Given the progress made on vaccinations and significantly lower infection rates during the past several weeks, we expect that these positive trends will continue. Therefore, we anticipate that normal operations, including in-person instruction, will fully resume.

  • How can I report someone who violates COVID-19 protocols? (02/12/21 12:00 AM)

    COVID-19 compliance is everyone's responsibility. If you see anything on or around Loyola’s campuses that you believe to be an infraction of our COVID-19 safety practices, please report it to 773-508-MASK (6275). You can also file a report online through the Office of Student Conduct & Conflict Resolution (OSCCR) or the Center for Student Assistance and Advocacy (CSAA).

    If I am vaccinated but exposed to COVID-19, do I need to quarantine? (02/12/21 12:00 AM)

    New guidance from the CDC states that fully vaccinated persons are no longer required to quarantine following an exposure to someone with COVID-19 if they meet certain criteria. We will continue to update our approach as we learn more and the guidance is updated.

    Has the recommended amount of time to quarantine after being exposed to COVID changed? (02/03/21 12:00 AM)

    For those who are exposed to someone with COVID-19 and have been identified as a close contact by a contact tracer, we’re reducing the span of time by which you’ll need to quarantine from 14 to 7 days, assuming you receive a negative test for the virus (test must occur on Day 5 or later) and aren't showing symptoms.

    Exposed students will receive support and detailed quarantine and testing instructions from a COVID Care Coordinator. If you are identified as a close contact, you should not report to our SHIELD surveillance testing sites for your COVID-19 test. Instead, you should call Dial-A-Nurse at (773) 508-8883 to schedule a test at the Wellness Center.

    For two weeks after exposure, you should also monitor for COVID-19 symptoms, even with a negative test result. If at any time you develop symptoms or are feeling ill (even if you have not been identified as a close contact), you should call Dial-A-Nurse to schedule a COVID-19 test at the Wellness Center. Note: Anyone in the Loyola community who personally tests positive for COVID-19 will still need to isolate for 10 days.

    What are the symptoms of COVID-19? (01/15/21 12:00 AM)

    At this time, the CDC has identified that COVID-19 symptoms may include one or more of the following:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

    The University has developed a Symptom Checker within the Loyola Health function of the Loyola Mobile app to promote your own health and safety and to improve awareness of the symptoms of COVID-19. It is strongly recommended that you use the application on a daily basis. It is available for use via your browser and also within the Loyola mobile application.

    Using the Symptom Checker, students, faculty, and staff are asked to check for any symptoms they have in the morning daily. Depending on their symptoms, the app will provide a RED, YELLOW, or GREEN sign indicating how the user should proceed.

  • What is Loyola Health? (01/15/21 12:00 AM)

    The University has developed a Loyola Health function within the Loyola Mobile app to help students, faculty, and staff promote health and safety on campus. Specifically, it allows users to:

  • View their Campus Access Status (based on participation in on-campus surveillance testing)
  • Manage on-campus surveillance testing logistics
  • Report a positive COVID-19 case
  • Access the COVID-19 Symptom Checker
  • Access additional COVID-19 links and resources

    Loyola Health can also be accessed via desktop or web browser here. You can learn more about the Loyola Health function at LUC.edu/loyolahealth.

  • How can I find the COVID-19 Symptom Checker? (01/15/21 12:00 AM)

    The COVID-19 Symptom Checker now lives within the Loyola Health function within the Loyola Mobile app. You can learn more about the Loyola Health function at LUC.edu/loyolahealth.

    What is surveillance testing? Why is Loyola University Chicago doing it? (12/04/20 12:00 AM)

    According to the Centers for Disease Control and Prevention (CDC), testing of asymptomatic students, faculty, and staff should increase the timeliness of outbreak detection and response by rapidly identifying and isolating COVID-19 cases that would have otherwise gone undetected without testing. The SHIELD Illinois saliva-based test is highly accurate and quick to administer, allowing Loyola to test its community widely, thereby optimizing our infection control measures.

    What are the benefits of surveillance testing? (12/04/20 12:00 AM)

    The SHIELD Illinois saliva test is a highly accurate way of testing asymptomatic individuals. Community-wide surveillance testing gives Loyola the ability to identify positive asymptomatic individuals quickly, and immediately start contact tracing to prevent the spread of the virus within the Loyola community.

    What happens if I forget to sign my consent form? Can I still get tested when I come to campus? (12/04/20 12:00 AM)

    Yes, you can still come to campus. Please come to the testing site upon arrival at campus. Your first visit to a testing site will take longer than normal, as you will need to complete your consent form and register your MyShield account before you can be tested. Staff members can walk you through these steps at your first visit. However, we prefer that you complete your consent form now to help us anticipate and manage volumes at our testing sites.

    I’ve received a positive result for COVID-19 within the last 90 days, and the CDC recommends I don’t take another test until that 90-day window is over. Will my campus access be restricted during this time? (12/04/20 12:00 AM)

    People who have tested positive should not re-test for 90 days from the date of their positive test. You should provide documentation of your positive test to COVID-19Testing@LUC.edu.

    What happens on campus if someone get diagnosed with COVID-19? (10/28/20 12:00 AM)

    The University has developed and outlined several processes following a positive diagnosis on campus. To access these protocol documents, visit our Positive Diagnosis Protocol page.

    Faculty & Staff

    Will faculty and staff be required to get vaccinated before returning to campus? (07/29/21 12:00 AM)

    In alignment with new higher education guidance released from the Illinois Board of Higher Education (IBHE) and the Illinois Community College Board (ICCB), Loyola University Chicago will now require all full-time and part-time faculty and staff, along with students, to be vaccinated from COVID-19. Exemptions for medical contraindications or religious reasons will be reviewed and may be granted provided they are consistent with our policies. Visit LUC.edu/coronavirus/vaccine for more information.

    How do I upload my vaccine card? (07/16/21 12:00 AM)

    Visit LUC.edu/vaxupload to submit your vaccine card. You will be asked to sign in with your UVID and password, then select “Upload Vaccination” on the top menu. Complete the simple form and upload an image of your card. Submitted cards will be reviewed by the Wellness Center, so please note that approval may take some time.

    When will staff be expected to return to campus? (06/24/21 12:00 AM)

    As part of our phased reopening approach, we anticipate having the majority of staff return to campus by Monday, August 2. Based on this timeframe, staff are advised to begin making preparations to perform their job functions under the work mode determined by their department leadership. These pilot work modes will be evaluated and further assessed throughout the fall semester to determine which approach will work best for Loyola over the long term as we fulfill our mission.

    Can I access my office or other campus buildings? (05/19/21 12:00 AM)

    Faculty and staff IDs will have access to all buildings on the Lake Shore Campus from 7 a.m. to 7 p.m, Monday to Friday, and to their own department 24/7. On the Water Tower Campus, typical building access has been restored from 7 a.m. to 7 p.m, Monday to Friday.

    At the Health Sciences Campus, CTRE building access has been restored and Cuneo Center/MNSON access is restored to all faculty, staff, and students. Schedules of occupancy are no longer required.

    How is Loyola handling my personal data during COVID-19? (04/16/21 12:00 AM)

    All Private Health Information at Loyola, including your vaccine records, is kept in strict confidence and protected by Health Insurance Portability and Accountability Act (HIPAA) compliant applications and storage during the COVID-19 pandemic. Learn more about HIPAA privacy and COVID-19 compliance.

    Are the COVID-19 vaccines covered by Loyola health insurance plans? (03/17/21 12:00 AM)

    Yes. Both Loyola's health plan provider Aetna and prescription benefit provider CVS are covering vaccine administration at 100 percent, not subject to any copays or deductibles.

    What are Loyola’s travel policy restrictions? (12/04/20 12:00 AM)

    Out of an abundance of care and concern for our wider community, nation, and world, we are advising Loyola students, faculty, and staff to either refrain from or limit non-essential travel.

    If traveling in and out of Chicago, compliance with Chicago’s Emergency Travel Order, which is regularly updated, is mandatory. Please note that this travel order was recently revised with an added tier of restrictions. Please check the city website regularly for updates to the order.

    If you live elsewhere and decide traveling outside of your community is essential, please consider the potential risks and take protective measures before, during, and after your trip. Consider completing a two-week quarantine and getting tested prior to departure. Research COVID-19 trends in that city and/or state before confirming travel plans. If COVID-19 is spreading near your travel destination or in the area in which you currently reside, the CDC advises travelers to postpone their plans. This situation is very fluid; states may decide to enact mandatory travel restrictions like a quarantine period for travelers.

    I am experiencing stress, anxiety, or worry about the coronavirus. Who can I speak with for support? (12/02/20 12:00 AM)

    Faculty, staff, and your family members can contact Perspectives Employee Assistance Program (EAP) for support. To schedule an appointment with a licensed professional, call 800.456.6327. Recently, Loyola expanded it's partnership with Perspectives to launch a series of online health and wellness services available to faculty and staff. Learn more here.

    What is Loyola’s paid sick time policy? (07/22/20 12:00 AM)

    The University provides paid sick leave for regular full-time and part-time staff who are scheduled to work at least 20 hours per week (FTE .50). The University also provides paid sick leave for part-time, hourly staff who work less than 20 hours per week, including temporary, seasonal, active casual hourly staff, and hourly paid student workers.

    Please note: To ensure the greatest degree of flexibility, staff may now use any of their paid time-off accruals, including personal/family friendly days, sick, and vacation time during the coronavirus period for pay continuity with manger/supervisor approval.

    What Is working remotely (telecommuting) and how does it differ from other forms of work? (07/22/20 12:00 AM)

    The CDC guidelines encourage teleworking where feasible and when possible to ensure the ability of the department to meet the business needs of the unit. Telework supports the goal of reducing the density of our campuses. Not all positions are viable for teleworking, please see your manager/supervisor for assessment. Your supervisor/manager will consider a number of factors including:

  • The nature of the work being performed (duties & responsibilities);
  • The ability to meet the business needs of the unit;
  • Departmental staffing needs;

    Employees should work remotely if required to self-isolate and where working remotely is possible. All other employees should see their manager/supervisor.

    Employees are expected to self-quarantine at home, away from Loyola, including the University’s residence halls and workplace for at least 14 days if you have traveled to/from/through, come into contact with, or live with someone who has recently traveled to a Level 3 or above country, or if you have traveled to one of the state's covered by the City of Chicago Emergency Travel Order. This includes if you have been exposed to another person who has been exposed to the coronavirus. If you suspect that you meet these criteria, please contact your manager and Human Resources immediately for assistance via benefits@LUC.edu or 312.915.6175.

    Remote work arrangements may also be used, as feasible, to support employees who fall into high-risk health categories as outlined by the CDC, and employees who may need to attend to child/senior care needs.

  • What have we learned during temporary transition to online classes that might carry forward? (04/27/20 12:00 AM)

    The timing of this crisis has provided several valuable learnings for us. It highlighted our preparedness and collective ability to rise to the occasion and shift to an academic delivery method that was not largely a part of our toolkit, and to adopt a teleworking employment structure which was not previously widespread. We learned that our faculty, staff, and our students are extremely flexible, adaptable, cooperative, and supportive through this crisis. We came together in solidarity and validated the readiness of every aspect of our Loyola community.

    When we return to campus, would Loyola consider having 100 percent work-from-home days every Friday, or for periods during the summer? (04/27/20 12:00 AM)

    This pandemic has required everyone to begin thinking much more creatively about the way in which work is performed. We have a team engaged to focus on strengthening staff engagement and we’ll look to that group to explore this option along with others in the coming weeks. When we are not in an emergency management response mode, decisions about working remotely should be made at the discretion of the manager and based on the business needs of the unit with consideration of the employee’s personal needs. Allowing employees to work remotely on an intermittent basis, when possible, is generally an available option, provided there is no adverse impact on others.

    Will Loyola consider creating a more flexible work policy after employees return to campus, such as an “efficient workplace policy” (efficiency valued over working long hours and weekends; perhaps implementing 34 hours as full-time) or increasing hours/flex schedule/time off/work life balance benefits? (04/27/20 12:00 AM)

    There is always a balance to be struck between work productivity and more personal life commitments. Prior to COVID-19, a flexible work schedule policy was in place and had been administered successfully by many departments. If you currently experiencing a personal situation where you may need more work flexibility or reduced work hours, you are encouraged to discuss this directly with your manager and/or Human Resources. The use of paid-time-off currently provided by the University is a benefit designed for these types of situations and continues to be an option available.

    Our efforts should be to ensure availability and serviceability. Reduced work schedules resulting from limited work requires an analysis around the number of positions truly needed to perform various roles. This crisis might create an opportunity for that analysis to take place. The reality is that in an effort to maintain our viability and competitiveness, we will most likely be looking at doing more with fewer employees versus reducing productivity at this time. Loyola is committed to exploring and providing competitive benefits to support the needs of our faculty and staff.

    We currently have a very generous paid-time off program for staff to use toward illness, disability, bridging holidays, addressing family commitments, as well as for simple rest and relaxation. Under the leadership of Human Resources, the Benefits Advisory Committee will play a role in identifying additional innovative benefit options for our employees on go forward basis.

    Will I be reimbursed for costs related to my ability to work remotely, such as internet and phone? (04/06/20 12:00 AM)

    The University has updated the Travel and Business Expense Policy with an Expanded Applicability During COVID-19 Pandemic. Please review this on our Finance website to see if this is applicable to your work circumstances.

    What guidance is University administration using for decision-making for the coronavirus? (03/11/20 12:00 AM)

    Senior Leadership reviews coronavirus health and wellness related information provided by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the Illinois Department of Public Health (IDPH), and the Chicago Department of Public Health (CDPH). Based on recommendations provided by the agencies, policies and procedures are drafted and implemented for the safety and wellness of both the University and broader communities.

    How are decisions being made to ensure the care and safety of faculty, staff, students, and guests at Loyola? (03/11/20 12:00 AM)

    The University follows the protocol prescribed by the National Emergency Management System (NEMS) under the Department of Homeland Security’s Federal Emergency Management Agency (FEMA). Using this protocol and under the direction of an incident commander, teams of individuals are pre-identified to perform specific tasks to manage emergency situations that might face the University.

    All key functions are represented on the Emergency Management Team and are responsible for ensuring the safety of our community members and guests, in addition to maintaining academic delivery for our students, and sustaining University operations. This process ensures basic response capability for emergency situations impacting an organization and advances the level of preparedness for such events should they occur.

    Who should I contact for coronavirus-related medical questions and care? (03/11/20 12:00 AM)

    Faculty and staff members should contact your primary care provider for coronavirus-related information. Please Note: Loyola Medical Plan members are encouraged to use Telemedicine as their first line of defense in order to limit potential exposure in physician offices. Aetna, Loyola’s medical insurance carrier, usually provides the Telemedicine service for a $40 co-pay. However, for a 90-day period, Aetna is offering Telemedicine visits at a zero co-pay for any reason. Teladoc is available at 855.TELADOC (835.2362), via the smartphone app, or online.

    Loyola Medical Plan members may also use the Aetna 24-Hour Nurse Line to speak with a registered nurse at no additional charge. The Aetna 24-Hour Nurse Line is available by phone (800.556.1555) or online via the 24-Hour Nurse Line page available on the Aetna member website.

    Does Loyola have an employee health line for faculty and staff to call for assistance? (03/11/20 12:00 AM)

    Given the complexities surrounding the virus outbreak, faculty and staff should contact their personal medical provider for information, assistance, and testing as needed.

    How can I prevent contracting the coronavirus? (03/11/20 12:00 AM)

    The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wear a mask or cloth face covering that covers the nose and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol. Always wash hands with soap and water if hands are visibly dirty. IMPORTANT: Practice handwashing and other preventative measures as outlined on the Centers for Disease Control (CDC) website.

  • If I am going to be working remotely, are there best practices to consider? (03/11/20 12:00 AM)

    Discuss work expectations during this period. Designating “office space” which allows a quiet work place to concentrate and in which work-related material can be stored, organized, and secured. If possible, adhering to the same work schedule that is followed on campus. Plan to be available during this time to meet work related needs of your department. Communicate early, often, and on a schedule. Set scheduled time to connect with your supervisor/manager and/or colleagues to discuss daily updates, projects, check-ins, or just to get updates. Use technology to provide face-to-face interactions (e.g., Zoom calls) so that frequent communication occurs.

    If I have additional questions, who can I contact? (03/11/20 12:00 AM)

    Faculty and staff members can contact their supervisor/manager and/or Human Resources at 312-915-6175 or via email at benefits@LUC.edu should you have questions or concerns about your individual situation.


    Students, faculty, and staff who have tested positive for COVID-19 must report their case to the University as soon as possible at COVID-19report@LUC.edu or by calling 773-508-7707.


    To inquire about general Loyola information related to COVID-19, please email COVID-19support@luc.edu

    For information on the university's plans for returning to campus, visit LUC.edu/returntocampus.

    View the Return to Campus Checklist here.