Loyola University > Health, Safety, and Well-Being Update > General Info > Frequently Asked Questions
Frequently Asked Questions
The following questions are compiled to provide as many answers as possible to your concerns relating to Loyola University Chicago and the coronavirus. They have been sourced from thousands of emails, social media posts, and inquiries to leadership. If you have an individualized question or don't find your question or a thorough-enough answer below, please reach out to covid-19support@LUC.edu.
As questions and answers evolve with a rapidly changing environment, each individual question will be updated with a time stamp. You are able to perform an open search and view by recent questions, theme, and audience.
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General Do I have to wear a mask on campus? (03/11/22)
Masks will not be required in all other locations but are still strongly encouraged for those seeking additional COVID-19 mitigation on campuses. This includes locations such as:
Anyone who was recently exposed to someone who tested positive for COVID-19 is also strongly encouraged to wear a mask in all settings.
General Will Loyola have in-person classes in spring 2022? (01/06/22)
Read our statement on spring 2022 classes for more information.
Student When is the Wellness Center open? (01/01/22)
Student What medical services does the Wellness Center provide? (01/01/22)
Student How do I make a medical appointment at the Wellness Center? (01/01/22)
During Wellness Center hours, Dial-A-Nurse calls are taken by a registered nurse who can:
General Can I refuse to be tested in the surveillance program? (01/01/22)
General How quickly do surveillance testing results come back? (01/01/22)
General Can I submit COVID-19 tests from outside providers to Loyola? (01/01/22)
General Where can I get vaccinated or receive a booster shot? (12/15/21)
For people living or working in Chicago, you can register to receive a vaccine at zocdoc.com/vaccine. This site is also being used by many other states.
General Will Loyola require COVID-19 booster shots? (12/15/21)
General How do I get my Loyola ID card if I don't have one or if I've lost mine? (08/26/21)
Faculty and staff are issued Rambler Cards upon confirmation their paperwork has been completed by Human Resources. An employee should confirm with Human Resources that their paperwork is complete. The cost of a replacement Rambler Card is $25. You can visit either Campus Card Office location, Monday through Friday, to receive your card: Lake Shore Campus Sullivan Center, Room 198 6339 N. Sheridan Rd. Water Tower Campus Corboy Law Center, Lobby 25 E. Pearson Street Hours of operation are 8:30 a.m. - 1 p.m. and 2 p.m. - 5 p.m. If you experience any difficulties with your Rambler Card, please contact the Campus Card Office by phone at 773.508.2273, email at campuscard@LUC.edu, or drop by either physical location.
General How do I report a violation of Loyola's COVID-19 safety practices? (08/25/21)
Loyola will take all reports of non-compliance very seriously. If it is a student-related matter, please file a report through OSCCR, who will provide a swift response and take appropriate action for each report. Reports of faculty or staff non-compliance with safety practices should be referred to the appropriate administrator’s office. If not sure, please report to COVID-19Support@luc.edu with as many details as possible so it can be routed to the appropriate administrative office.
Faculty & Staff What guidance is University administration using for decision-making for the coronavirus? (08/17/21)
Faculty & Staff Will I be reimbursed for costs related to my ability to work remotely, such as internet and phone? (08/17/21)
Please refer to Section C, Personal Cell Phone and Home Internet Data Usage, in the Travel & Business Expense Policy for further information.
Faculty & Staff What is Loyola’s paid sick time policy? (08/17/21)
Please note: To ensure the greatest degree of flexibility, staff may now use any of their paid time-off accruals, including personal/family friendly days, sick, and vacation time during the coronavirus period for pay continuity with manger/supervisor approval.
Student What should I do if I live with someone who tests positive for COVID-19? (08/17/21)
Review our Positive Diagnosis Protocol page for complete details.
Student Is Loyola conducting contact tracing? (08/17/21)
Once notified of a positive case through email at COVID-19report@LUC.edu or via phone at 773-508-7707, contact tracers will follow up with the diagnosed person, investigate the case, and perform any needed contact tracing in a confidential and expedited fashion.
Student What do I do if I am exposed to someone who has tested positive with COVID-19? (08/17/21)
General What happens on campus if someone get diagnosed with COVID-19? (08/17/21)
General If I am vaccinated but exposed to COVID-19, do I need to quarantine? (08/17/21)
Fully vaccinated people with a known exposure to someone with suspected or confirmed COVID-19 need to be tested three to five days after exposure and wear a mask in public indoor settings for 14 days or until they receive a negative test result.
General How is Loyola tracking false vaccination records? (08/17/21)
General I've tested positive for COVID-19. What do I do? (08/17/21)
After you report a case, please visit our new Positive Diagnosis Protocol page for complete steps on how to respond to a positive case of COVID-19.
General Where can I test for COVID-19 on campus? (08/17/21)
Locations Lake Shore Campus: Damen Student Center – Room 216 Health Sciences Campus: Cuneo Center 120 – Faculty Dining Room Water Tower Campus: Terry Student Center – third floor
Hours Monday, Tuesday, and Friday: 9 a.m. – 6 p.m. Wednesday and Thursday: 6 a.m. – 9 p.m. Saturday and Sunday: 12 p.m. - 3 p.m.
Student What is the guest policy in dorms? (08/17/21)
Student How will I know how many positive cases there are within the Loyola community? (08/16/21)
To view the testing dashboard, click here.
Student Are the campus shuttle and 8-RIDE services operating? (08/16/21)
General Is University-sponsored travel allowed at this time? (08/16/21)
Student Will the Information Commons and campus libraries be open and available to students? (08/16/21)
For the latest information on library access please visit the University Libraries website.
Student Are dining halls operating normally this semester? (08/16/21)
General What is Loyola Health? (08/16/21)
Loyola Health can also be accessed via desktop or web browser here. You can learn more about the Loyola Health function at LUC.edu/loyolahealth.
General How can I find the COVID-19 Symptom Checker? (08/16/21)
General If I receive the COVID-19 vaccine, do I still need to participate in surveillance testing? (08/16/21)
Unvaccinated individuals are still required to participate in regular surveillance testing. Unvaccinated students will also be required to test at move-in.
General How do I sign up for surveillance testing? (08/16/21)
Website: portal.shieldillinois.com Faculty and Staff Agency Code: yy5790vw-emp Student Agency Code: yy5790vw-stu
After that information is submitted, you will be sent a verification code to enter and confirm your identity. Once enrolled, individuals can select a time and date to test. Doing so creates a QR code in the patient account. Please bring a screenshot/printout of that QR code to your appointment. If you need assistance creating an account, call SHIELD's support line at 217-265-6059; the line is open 24 hours a day, seven days a week.
Student Do completely online students need to upload their COVID-19 vaccination cards? (08/16/21)
Faculty & Staff How will classroom layouts be handled? (08/16/21)
Faculty & Staff Do I need to keep a seating chart for my class? (08/16/21)
Also, we encourage you to track attendance. For the safety of everyone, if students are not on your roster, they should not be in your classroom. Please ask any students not on your roster to leave the classroom. You can also report the student online through the Office of Student Conduct & Conflict Resolution (OSCCR).
Faculty & Staff Do I have to clean my classroom before or after use? (08/16/21)
Faculty & Staff Will classooms have microphones? (08/16/21)
For questions related to classroom microphones and tutorials on how to use the classroom technologies, contact the ITS Service Desk at 773.508.4487 or ITSServiceDesk@LUC.edu.
Faculty & Staff Are students allowed to work in groups in the classroom? (08/16/21)
General Is eating and drinking in class allowed? (08/16/21)
Faculty & Staff Can I have guests visit my class? (08/16/21)
Faculty & Staff How should I teach students who are in isolation/quarantine? (08/16/21)
If you have questions about teaching students in isolation or quarantine, please reach out to your department chair, program director, or associate dean.
Faculty & Staff How should faculty address students who do not follow mask requirements? (08/16/21)
In spring and summer 2021, Loyola students in on-campus classes were largely compliant with masking requirements. Should a student not follow the masking requirement, faculty may ask them to leave the classroom. Faculty can also report what you believe to be an infraction of our COVID-19 safety practices, including mask wearing, online through the Office of Student Conduct & Conflict Resolution (OSCCR).
Faculty & Staff What do I need to do to prepare for different instructional modes? (08/16/21)
For assistance with classroom technology for any instructional mode, contact the ITS Service Desk at 773.508.4487 or ITSServiceDesk@LUC.edu.
Faculty & Staff Will faculty and staff be required to get vaccinated before returning to campus? (07/29/21)
Faculty & Staff How do I upload my vaccine card? (07/16/21)
Student How will I know if my COVID-19 vaccination card or my vaccination exemption was approved? (07/12/21)
Student Should I upload my COVID-19 card before I've had a second dose of a vaccine? (07/12/21)
General What is Loyola's policy for individuals on campus who are required to test but do not? (05/19/21)
General What is Loyola's reasoning for requiring students to get the vaccine? (04/30/21)
Our vaccine requirement is informed by Catholic reasoning on the principle of moral cooperation, our obligation to the common good, and the guidance offered by the Archdiocese of Chicago and the Holy See through the Congregation for the Doctrine of the Faith.
Student What is the policy on international students getting vaccinated? (04/30/21)
Student Who can I contact about getting an exemption from the COVID-19 vaccine requirement? (04/28/21)
Please note that all requests will be reviewed and only those that meet the specific stated requirements will be granted.
Student Will students be required to be vaccinated? (04/22/21)
If not fully vaccinated, students will be unable to live in residence halls, attend in-person classes, or participate in on-campus events.
Student Can I receive an exemption from the COVID-19 vaccine and booster requirement? (04/22/21)
Please note that a request for exemption does NOT guarantee that you will be granted one.
Please contact COVID-19support@LUC.edu for more information.
Student Does Loyola require students to be vaccinated for things other than COVID-19? (04/22/21)
In addition, Loyola recommends students be vaccinated for Hepatitis B, Influenza (during flu season), and Varicella.
Student My student ID has been deactivated due to compliance issues. What should I do? (04/21/21)
General What is the difference between the available vaccines? (04/16/21)
The Pfizer vaccine requires two doses (recommended to be three weeks apart) and is approved for use in anyone ages 16 and up. It has a 94.9 percent efficacy rate in the United States.
Moderna’s vaccine also requires two doses, recommended at four weeks apart, and is approved for ages 18 and up. It has a 94.1 percent efficacy rate in the United States.
The primary difference of the Johnson & Johnson vaccine is that it requires only one dose. It is also approved for ages 18 and up and has a 72 percent efficacy rate, although it has an 85.4 percent efficacy against severe disease, which is higher than that of Pfizer.
Faculty & Staff How is Loyola handling my personal data during COVID-19? (04/16/21)
General Can I receive the COVID-19 vaccine at Loyola? (04/16/21)
Faculty & Staff Are the COVID-19 vaccines covered by Loyola health insurance plans? (03/17/21)
General Does it matter which of the available COVID-19 vaccines I get? (03/17/21)
General How will we achieve herd immunity on our campuses? (03/17/21)
It is estimated that 70 percent or more of the U.S. population will need to be immune to achieve community immunity to COVID-19. We need to make additional significant progress with COVID-19 vaccination to achieve such a level of immunity in the U.S. Even if the majority of our campus community is vaccinated, this does not mean we have reached a level of herd immunity that will allow us to return fully to a pre-COVID state.
General What are the symptoms of COVID-19? (01/15/21)
The University has developed a Symptom Checker within the Loyola Health function of the Loyola Mobile app to promote your own health and safety and to improve awareness of the symptoms of COVID-19. It is strongly recommended that you use the application on a daily basis. It is available for use via your browser and also within the Loyola mobile application.
Using the Symptom Checker, students, faculty, and staff are asked to check for any symptoms they have in the morning daily. Depending on their symptoms, the app will provide a RED, YELLOW, or GREEN sign indicating how the user should proceed.