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Law Media Services

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It is important to note that Law Media Services and Law School Computing Services (LSCS) are separate departments with separate staff resources. While LSCS staff resources may provide some administrative and technical assistance to the LMS staff, the Law Media Services staff responds to all School of Law media requests.

Law Media Services generally provides support for events and classes between the hours of 11 a.m. and 7:30 p.m. Monday through Friday. If Law Media Services resources allow, support may be provided for events that occur outside of these hours when requests are made well in advance of the event.

To Request Media Services Support or to Ask a Media Services Question

E-mail LMS at LawMediaServices@luc.edu and include the following details:

The date
The time
The Location
A detailed description of the needs for your event
A detailed explanation of your question.

Confirmation

LMS will track and respond to all requests submitted and will follow up with a confirmation e-mail once they commit to providing the requested service.

Requests must be made well in advance of event

Law Media Services staff and equipment resources are limited. In order to meet requests for services, all requests should be made as far in advance as possible. However, a minimum of 72 business hours advance notice is required to be able to respond to requests. When a room request is submitted for an event, a request to LawMediaServices@luc.edu for necessary media services should also be submitted. If you wait to make requests to Law Media Services you run the risk of those services not being able to be provided.

Water Tower Campus Classrooms

Our new School of Law classrooms are be supported primarily by Law Media Services for classes and events. However, some of these are held in Water Tower Campus rooms which are not directly supported by Law Media Services, where LMS can offer limited support.

WTC classrooms are designed to be self-serve AV rooms. No special arrangements are required to use the equipment in the classrooms. Documentation that provides step-by-step instructions for using the equipment in each classroom should be in each of the rooms. That documentation will include a phone number that can be called if the equipment is not working properly. Depending on the classroom (Law School or University), an appropriate Media Services department person will respond as soon as possible if a report is made to that number.

If you need AV equipment that is not normally in the classroom, please e-mail LawMediaServices@luc.edu. As much advanced notice as possible is required to ensure the rooms can be prepared for an event. Advanced notice is mandatory for all requests for events that may require a Law Media Services Services staff person to be on site during the event.

Non-Classroom Spaces

Conferences, symposia and other events are often scheduled in non-classroom spaces. Most non-classroom spaces on WTC, such as Kasbeer Hall, Rubloff Reception Room, Rubloff Auditorium as well as other similar spaces, do not have installed AV equipment. As much advance notice as possible, but no less than 72 business hours, is required to ensure that the rooms can be prepared for an event and that appropriate staffing is available.

Training

AV in the classrooms is designed to be self-serve and detailed instructions are in the room explaining exactly how to use the equipment. However, it can be helpful to have someone go through the steps with you if you have never used the classrooms before or if you have not used them in some time and want a refresher. The LMS staff members are happy to provide individual or small group training sessions on the use of classroom equipment. A training session takes as little as 15 to 30 minutes. If you would like to schedule an individual session, e-mail LawMediaServices@luc.edu and indicate dates and times that you could meet with a LMS staff member.

Reminders

Backup Plan - For regular day-to-day use of the classrooms, have a backup plan. AV equipment can break, so it is recommended that you are always prepared with a backup plan to continue your class in case the equipment is not working during your class. While the University Media Services staff will do their best to respond to reports of problems as quickly as possible, they will not always be able to fix problems that occur during a class before that class is over.
Login - Before going to login on a computer in a classroom, make sure you have logged out of the computer in your office.
Laptops - If you want to connect your laptop to the projector in a classroom, you will need to know the code for your specific laptop that tells it to export the video signal out the connector to the projector. On many, but not all laptops this code is issued by holding down the Function key and pressing the F8 key. You would do this after connecting the cable for the projector to your laptop and turning the projector on. If this code does not work for your laptop you will need to check with the manufacturer of your laptop to find out what the code is for your specific laptop. Additionally, if you have a Mac laptop, or other device needing a special adapter to connect to a VGA cable, you will need to provide your own adapter for your specific device.