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WebCheckout Reservations

The WebCheckout Patron Portal is a mobile-friendly reservation system. This enables ease of scheduling reservations for your own pickup and return times for resources or rooms, reviewing availability, edit or cancel an upcoming reservation, review authorizations, and even renew an active loan. Follow the step-by-step instructions below to learn how to navigate and reserve using the Patron Portal.

How do I login?

To access the Patron Portal, enter your Loyola Email and Password at the Micorsoft single-sign in prompt. For ease of access, your login session will remain active until you clear your browser's history. Upon successful login, you will see your "Home" listing all your upcoming reservations, active loans and more. For the sake of ease, all screenshots will be shown in the Mobile View, however in a Desktop view, the menu at the bottom will be presented on the left-hand side.

 

How do I start a reservation?

From the navigation menu, select Reserve. A dialog box will appear, select the appropriate Checkout Center from the drop-down then press OK. (Note that some Checkout Centers may have a "Message of the Day" with relevant news and information. Be sure to review this before pressing Dismiss).

Afterward, you will see "Your reservation is empty" and prompt to select your reservation Start Time and End Time. Enter this information in or use the drop-down menu for each to input when you wish to pickup your reservation and when you would like to return it. Checkout Centers can have different reservation limits, for example Digital Media Services limits all loans to no more than 7-days (1 week) while others may limit reservations to be no more than 4-8hrs for room resources. Some Centers may require agreement to terms and conditions like Loan Program Policies via a checkbox, so be sure to complete these required checkboxes as well.

To save your reservation duration, select the Green " All" button.

How do I add resources to my reservation?

After login and entering your Start and End Times, the New Reservation page will list at the bottom of the page the contents of your cart, which is empty.

Click the Catalog button, the book icon, to begin browsing resources in a new dialog box. This will list all resources in alphabetical order, use the arrow buttons to scroll left and right.

Once you have located a Resource you wish to reserve, click the green "+" Button to add it to your cart. You can continue navigating through the Catalog to add more as you need.

Once you have completed adding all the items to your wish to reserve, click "Close" to close the Catalog to return to your cart.

 

How do I save and submit my reservation?

After you've logged in, added your reservation Start and End times, added the resources you wish to reserve, your cart will display all resources and at the top list "Ready to Save" in green. Click the green save icon toward the right to save and submit you reservation.

Congratulations, you have saved and submitted your reservation! You will then see a "Reservation Confirmed" message at the top, and receive an email confirmation shortly afterward.

What are these “reservation errors,” and how do I resolve them?

As you create your reservation, you may see a red banner stating Reservation has errors. Click to expand this message and learn more. \

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Click on the banner to expand and learn more about the errors preventing you from saving your loan. Each error can also be further expanded for more details, these can include:

  • Closed at Pickup or Return Time - Your pickup or return time is scheduled when the Center is closed. Modify your loan so both pickup and return occur during the Center's hours of operation.
  • Max Checkout/Reserve - This can occur either if you set your loan duration longer than the maximum loan limit or you have exceeded the quantity limits set by the Center for the indicated resources.

You will not be able to save your reservation until all these errors are resolved.

Additional indicators preventing completion of a reservation can include:

  • Late Loan - If you currently have resources on loan that is late and past the scheduled return time, you cannot reserve or checkout until the late resources are returned.
  • Active Fines or Holds - If you have any unpaid balances for fines or you have a hold on your account, these must be resolved in full before you can resume borrowing resources from that particular Organization. Other Checkout Centers may choose to "honor holds" from other groups, which means you must resolve the issues in full from the original Checkout Center before you can use Patron Portal for subsequent reservations.

How do I renew a current loan?

Visit our WebCheckout Renewals page for step-by-step instructions.

Receiving a Login Failed error?

Access to WebCheckout is limited to the following individuals:

  • Students active in coursework for the current term (as identified by class start/end times in LOCUS)
  • Current Faculty and Staff employed through Lawson

Access is not available to the following groups:

  • Students not actively taking coursework for the current term (as identified by class start/end times in LOCUS)
  • Contractors
  • Sponsored Guests
  • Alumni, Retiree, Emeritus
  • Community Members or Library Reciprocal Borrowers

Please note that other Departments and Schools using WebCheckout may have further access restrictions, such as limited access specific to course enrollment.

Last Modified:   Tue, August 22, 2023 3:51 PM CDT

The WebCheckout Patron Portal is a mobile-friendly reservation system. This enables ease of scheduling reservations for your own pickup and return times for resources or rooms, reviewing availability, edit or cancel an upcoming reservation, review authorizations, and even renew an active loan. Follow the step-by-step instructions below to learn how to navigate and reserve using the Patron Portal.