Loyola University Chicago

Information Technology Services

Lab Policies

In addition to the policies and procedures listed on this page, all clients and employees of Digital Media Services are bound by the following policies and guidelines established by Information Technology Services (ITS) at Loyola University Chicago:

For more information, visit ITS Policies & Guidelines page. Policies detailed on these pages are developed in order to provide an experience that will benefit the students, faculty and staff that utilize the resources of Digital Media Services.

Equipment Loan Program

Digital Media Services offers a no-charge equipment loan program for students active in coursework, faculty and staff of the University. For more information, visit the Equipment Loan Program Policies page.

Digital Media Advisors and Support

Our locations are staffed by student worker Digital Media Advisors who are available to circulate and provide guidance for equipment from the equipment loan program, provide support for lab software applications and printing and process poster print requests. When unable to answer or address a question, advisors will escalate the request to a full-time staff member for support.

Note that we work in close proximity to several other on-campus services. Follow the links below for more information on their scope of services:

  • ITRS Drop-In - individual or small group consultations on teaching with technology provided by Instructional Technology & Research Services (ITRS).
  • Statistical and Online Survey Advising - advising for statistical analysis software packages including Minitab, R, SAS, and SPSS also provided by ITRS.
  • Reference Services - reference librarians available to assist with research strategies, catalog searches, materials, and more as provided by the University Libraries.

Academic Use

Multimedia and Digital Media Labs are intended primarily for academic use. If a lab location is full and others are waiting, priority will be given to those needing workstations for academic-related purposes.

As a reminder:

  • Any software or files added to a lab workstation will be removed at each computer restart;
  • Usage of any peer-to-peer file sharing programs is strictly prohibited; and
  • Any behavior that causes physical damage, alteration or corruption of a computer's configuration will be dealt with as a serious breach of responsible use.

If you find a computer is not working properly, please notify us right away so we may assess and resolve the issue.

In order to use a lab workstation at Loyola University Chicago, you must login with your University Network ID (UVID) and password. Visit Password Self-Service if you need to reset your password.

Open-Access Labs

Our computer labs are designated as "open-access" as they are available for drop-in use by University students, faculty and staff. Some locations we support do have limited access based on department or school. Several lab locations can be reserved by departments by contacting Campus Reservations. We support both PC and Mac lab environments with features such as printing, scanning, wheelchair access, and designated ADA locations. Some labs are maintained by departments or schools for the primary use of students in that discipline. For more information, visit our Lab Locations page.

Alumni must present a University-issued Alumni Association card in order to request an Alumni Network ID for limited workstation access. Limited workstation access is also available to community guests at the Lakeshore Campus in the Information Commons building. Guest access is not available at the Water Tower Campus at this time. For more information, Guest & Alumni Access page. During peak periods of usage, access to Guest & Alumni workstations may be limited. Guests and alumni may use personal or mobile devices to connect to Loyola's guest wireless network, for more information visit luc.edu/wireless.

Courtesy

Similar to the University Libraries, our labs and locations are dedicated to academic study and research. Loud noises, such as cell phone usage and talking, have the potential to interfere with quiet study and academic pursuits. Please be considerate of your fellow students, faculty and staff.

Food and Beverages

Drinks and small snacks are permitted in the Multimedia Labs, but not in the Digital Media Labs. Drinks must be in spill-proof containers such as bottles with lids or travel mugs. Meals are not permitted. Be sure to throw away any empty bottles, containers or wipe up any spills and leave your space clean for the next person. Individuals not following these guidelines will be reminded of the policy and asked to take their food or drinks outside of the lab. Department-only labs may have further food and drink restrictions. Hand sanitizers are provided in most of the labs.

Save Early, Safe Often

While using University lab workstations, clients are strongly encouraged to not save their work directly to the computer. Instead, consider using a cloud-based storage service such as the Office365's OneDrive, or external USB-based storage.

Icon - Warning symbol All computers will automatically log out after a screen saver warning period. All work that is not saved to external storage will be lost. For your security when completed using the computer, after signing out, the computer will automatically restart.

Copyright

The copyright law of the United States (Title 17, United States Code, 1976) governs the making of photocopies or other reproductions of copyrighted materials. The Digital Millenium Copy right Act (DMCA) of 1998 is designed to protect copyright holders from online theft. Copying, distributing, downloading, and uploading information on the Internet may infringe on the rights of the copyright owner. Even an innocent, unintentional infringement violates the law. Every audio, visual or written work has copyright protection unless that protection has expired or the creator places it in the public domain. The work does not have to have a copyright notice or a copyright symbol to be protected by copyright. If you cannot determine whether or not a work is copyrighted assume that it is copyrighted.

Members of the Digital Media Services (DMS) staff, and it's clients, will adhere to and will not knowingly violate the intent and the specifics of copyright laws. Members of the DMS staff are unable to provide support with media duplication requests. Copyright ownership information usually can be found in the recorded or printed material itself or on labels and covers. It is the user’s responsibility to determine whether information is copyrighted, whether it meets the criteria for “fair use”, and to seek permission from the copyright holder for its use as necessary.

For more information regarding resources for copyright at Loyola, please visit the following links:

For additional information and resources outside of the Loyola University Chicago system, please review the following external web resources:

Intellectual property and copyright policy guidelines

In addition to the policies and procedures listed on our Policies section, all users of Digital Media Services are bound by the following policies and guidelines as established by Information Technology Services at Loyola University Chicago. For more information on policies, you may visit the following links: