ITS News Archive

Infrastructure Services

Maintenance Work Street Closure at Lake Shore Campus

August 2025

On Saturday, August 9th from 8:00AM to Noon, the east entrance of Neil Hartigan parkway at Lake Shore Campus will be closed for technology maintenance work coordinated with Facilities. Traffic flaggers will direct people in and out of the main garage at the west entrance. While the main garage will remain open during this time, consider parking in the Fordham garage located at 6461 N Sheridan Rd.

Access & Authentication

LOCUS Multi-Factor Authentication

July 2025

We're introducing Multi-Factor Authentication for LOCUS effective July 27th, 2025. This added layer of security will help keep your account safe and ensure a smoother, more secure login experience when accessing LOCUS.

University Information Security Office

Awareness: Fake Job Scams

June 2025

The latest USIO Awareness blog post highlights a common phishing scam targeting university students: fake job offers that appear to come from legitimate organizations. These scams however aim to steal personal information or money. Learn how to better recognize and protect against these fake offers and find trusted sources for legitimate job opportunities.

University Information Security Office

Awareness: Identifying Scams

April 2025

As UISO regularly updates their dedicated blog, we want to highlight a recent post sharing helpful insights about identifying scams ranging from texts, calls, voicemails and even social media. This article breaks down how fraudsters get creative and what to watch for to stay one step ahead.

ITS Service Desk

Introducing TeamDynamix

February 2025

We’re excited to introduce TeamDynamix - Loyola's new go-to spot for IT support that will be available beginning Saturday, March 8th. This system is designed to make getting help easier, faster, and hopefully more convenient. Whether you need to submit a request, track an issue, or explore available services, everything is now in one easy-to-use place. This system will replace our current ticketing solution, Ivanti Service Manager (ISM).

Network Services

Telephone System Replacement

February 2025

We are excited to announce a transition for all University faculty and staff telephones to the Microsoft Teams phone environment. We completed this move for those at the Health Science Campus recently with Lakeshore and Water Tower phones to be scheduled in the months ahead this spring. Learn more by attending a virtual information session webinar on Wednesday, February 26th at 2pm or Thursday March 13th, at 3pm.

An example of the Microsoft Azure (Entra) SSO login screen

Access & Authentication

Lawson & ESS Login Screen Update

February 2025

On February 17, 2025, we will transition from using Active Directory Federation Services (ADFS) to Microsoft Azure (Entra) SSO for authentication for Lawson and Employee Self-Service. This change is aimed at enhancing the ease of single sign-on between applications, making your login experience smoother and more efficient. Although you might notice some slight differences in the login screens, there will be no impact on the overall Lawson and Employee Self-Service experience.

University Information Security Office

Awareness: Microsoft Quarantine Emails

February 2025

As UISO regularly updates their dedicated blog, we want to highlight a recent post sharing helpful insights about the Microsoft’s Quarantine tool, how it works, how to safely review flagged messages, and what steps to take to ensure legitimate emails don’t get lost in order to keep your inbox secure and spam-free.

Desktop Services

PrinterLogic for Faculty & Staff

December 2024

Starting on December 3, faculty and staff using Loyola managed Windows or macOS devices can opt into Loyola’s new print management system, PrinterLogic by Vasion, with automatic deployment scheduled to begin on January 2. This update streamlines your printing experience with self-service options, giving you the flexibility to add and remove printers as needed across all four Chicagoland campuses—without needing ITS support. Printers already installed on your device will not be affected by this change.

Access & Authentication

Adobe Login Screen Update

December 2024

On December 18th at 9:00 a.m., we will be updating how Adobe authenticates users. Currently it accomplishes this using Shibboleth. This update will switch to the Microsoft Azure (Entra) SSO affording greater ease of single sign-on between apps using this method. While the login screens may look slightly different, there will be no impact to the Adobe experience.

Learning Technologies & Innovation

Sakai 23 Upgrade & Info Sessions

December 2024

On Thursday, December 19th, 2024, we will upgrade to Sakai 23. The system will be unavailable from approximately 7:00-11:00am CST. This latest software release provides you with a new interface for accessing courses, a new Dashboard tool, improvements to the Assignments Grader, options for managing course access, and more. For further details, watch the promo video below or register for an upcoming information session.

University Information Security Office

Q3 HIPAA Newsletter

August 2024

The Q3 HIPAA Newsletter focuses on crucial updates and best practices regarding HIPAA compliance, including key aspects of protecting patient privacy, the importance of safeguarding personal health information, and steps to protect and avoid violations. Stay informed, stay compliant, and let’s continue to uphold the highest standards of privacy and security.

University Information Security Office

Awareness: QR Codes

August 2024

In the August edition of the UISO monthly newsletter, we focus on an the hidden dangers of unknown QR codes. As QR codes become more prevalent in our daily lives, it’s crucial to stay informed about potential risks and tips on how to protect yourself. Stay informed, stay compliant, and let’s continue to uphold the highest standards of privacy and security.

ITS & University Libraries

Information & Technology Showcase

October 2024

Please join us for the 2024 Information & Technology Showcase on Tuesday, October 8th at the Lake Shore Campus. Learn about existing library and technology resources available to the University community. Service provider partners and Loyola staff will be hosting breakout sessions and resource tables throughout the day.

Learning Technologies & Innovation

Intro To Sakai for Students Webinar

August 2024

Learning Technologies & Innovation offers a series of start of the semester webinars, including the highly recommended session for students. Take a guided tour of learning tools found within Sakai so you understand how to engage with course activities, lessons, submit coursework, take quizzes, and view grades or feedback, and more.

Digital Media Services

WebCheckout Upgrade

July 2024

On Tuesday, July 30th, we will upgrade our WebCheckout system used for equipment loan and other department's resource management. This will include Loyola branding and improvements to the Patron Portal experience and behind-the-scenes updates for organization admins. The system will be unavailable from 10am-Noon CDT during the upgrade.

University Information Security Office

Increase in Phishing Attempts

March 2024

We have noticed a significant increase in phishing attempts targeting our community. Phishing is a deceptive practice where attackers pose as trusted entities to steal sensitive information. These phishing scams often involve emails that appear to come from legitimate sources, aiming to trick individuals into divulging personal data. To safeguard your information, please adhere to the following guidelines...

Access & Authentication

Zoom Login Screen Update

March 2024

On March 28th at 5:00 a.m., we are going to change how Zoom authenticates users. Currently it accomplishes this using Shibboleth. This update will switch to the Microsoft Azure (Entra) SSO affording greater ease of single sign-on between apps using this method. While the login screens may look slightly different, there will be no impact to the Zoom experience.

Research Computing Services

Leaf Goes Live

October 2023

The Leaf cohort discovery tool is now live and available to researchers. Leaf is a self-service web application which allows cohort discovery from clinical data from single or multiple institutions. Leaf is an Institute for Translational Medicine (ITM) initiative, and the other participating ITM institutions are RUSH and the University of Chicago.

Learning Technologies & Innovation

Fall Webinar Series

October 2023

Learning Technologies & Innovation is thrilled to announce the Fall 2023 Webinar Series. These 1-hour sessions offer a quick and easy way to learn more about the abundance of technology tools and resources available with a panel of moderators. Upcoming sessions include “Assessing Written Work in Sakai: Turnitin Feedback Studio”, “Overview of Qualtrics at Loyola” and “Virtual 3D Lab Simulations in Sakai: Labster”.

Desktop Services

Office Upgrade to Microsoft 365

September 2023

Starting October 10th, 2023, Microsoft will reduce support for Office 2016 and 2019 apps. While older Office versions may work, they face performance and reliability issues if not updated. University computers with Office 2019, 2016, or older will be upgraded, beginning October 6th, following Microsoft's recommendation. ITS strongly encourages you to upgrade to the latest version of Office -Microsoft 365- prior to the mandatory deployment, as it allows you to perform the installation at your personal convenience.

Digital Media Services

WebCheckout Upgrade

August 2023

On Tuesday, August 22nd, we will upgrade our WebCheckout system used for equipment loan and other department's resource management. This system will be cloud-hosted and enable new features, such as ease of Microsoft Single Sign-On (SSO) and an updated patron portal experience.

Learning Technologies & Innovation

Sakai 20 Upgrade

January 2021

Loyola recently upgraded to Sakai 20. This latest software release provides your Sakai experience with a clean and contemporary user interface, along with new features and functionality. These include a new Rubrics tool, as well as enhancements to Assignments, Gradebook, Tests & Quizzes, and the Rich Text Editor.

Research Computing Services

External REDCap Site Goes Live

January 2021

The external Research Electronic Data Capture (REDCap) site is now available for research use. This allows researchers and participants to access REDCap functions such as data entry, surveys, and electronic consenting from off-campus networks. This also facilitates multi-center studies by allowing Loyola to be the host data site.

Research Computing Services

National COVID Cohort Collaborative (N3C) Update

December 2020

Loyola has begun participation in the National COVID Cohort Collaborative (N3C), a national resource enabling large cohort Covid-19 clinical research. As a Data Use Agreement has recently been completed, this now allows Loyola researchers to request access to N3C data. More information on N3C and how to request data can be found on our NCATS-N3C page.

Learning Technologies & Innovation

New Zoom Cloud Recording Retention Policy

September 2020

Starting October 1, all cloud recordings will be retained for 180 days. Cloud recordings older than 180 days will automatically be moved to a 30-day recycle bin. An email notification from Zoom will be sent to the cloud recording owner 7 days prior to permanent deletion from the recycle bin.

University Information Security Office

Microsoft Advanced Threat Protection (ATP)

July 2020

Loyola will transition to Microsoft Advanced Threat Protection (ATP) as our primary email anti-spam and protection filter to prevent unwanted email and spam from reaching out inboxes beginning on August 8th.

Learning Technologies & Innovation

Qualtrics Now Available

March 2020

We are pleased to announce that Qualtrics is now available for use. Students, faculty and staff can log in to Qualtrics at luc.qualtrics.com using their LUC username and password. Your account will be created automatically upon login. All active account holders on previous LUC Qualtrics subscriptions have been migrated to the luc.qualtrics.com subscription the first week of March 2020.

Access & Authentication

Multi-Factor Authentication

February 2020

Multi-Factor Authentication protects you even if your Loyola password becomes compromised by using your UVID and password plus one additional authentication method to verify your identity.

University Information Security Office

New Protected Location for Sensitive Data

February 2020

To reduce the risks of data loss, Loyola University Chicago will begin moving some of its documents and forms that deal with sensitive data to a more secure location. In the coming weeks, some of these forms on the HR and Finance webpages will be updated to require a Loyola login via UVID and password to access. This modification will ensure that only authorized personnel have access to the processes that specifically deal with sensitive information.

HIPAA

Mandatory HIPAA Training for Faculty & Staff

August 2018

As part of Loyola’s efforts to secure personal health information (PHI), the University has implemented required training as part of our efforts to remain in compliance with the Health Insurance Portability and Accountability Act (HIPAA), with required trainings for full-time Faculty and Staff.

Network Services

Loyola's Wireless Network Update

August 2018

On Monday, August 20, Loyola’s wireless network “loyola” will be retired. All faculty, staff and students currently using “loyola” will need to change their wireless connection to “LUC.” The “LUC” wireless network provides a more secure and encrypted connection to Loyola’s network. If you are currently using “LUC,” no changes are required to your devices.

Learning Technologies & Innovation

New Sakai Retention Policies

August 2018

Sakai course sites greater than two years old have been deleted and a regular practice of deleting course sites greater than two years has been put in place.